The Resort at Paws Up

We are currently hiring for Paws Up Pit Crew to join our Culinary team! This is an opportunity to cook at our newest dining location, The Shed. Be part of our team and master your BBQ chops, grill unique dishes over a live fire and truly enjoy your time with our guests in an open-air atmosphere.

We are looking for a genuinely kind, and personable individuals. This opportunity allows you to bond with our guests and help develop a trust for Paws Up and the ability to curate a culinary experience we would expect for ourselves. You will learn not only from our core team, but talented Chefs visiting from across the nation. Applicants should be responsible, energetic, and above all positive. Previous kitchen/BBQ experience is helpful, but we encourage anyone with ambition to forward their career in the culinary field to apply.

PRIMARY DUTIES AND RESPONSIBILITIES

Setup station with predetermined mise en place to ensure everything will be ready for service.
Cook all food according to recipes, quality standards, presentation standards, and food preparation checklists.
Ability to set up, break down, and operate a private kitchen independently.
Prepare recipes alongside our Culinary team to meet service deadlines.
Ensure quality at all times. Collaborate with our Chefs to gain insight, and consistency.
Identify opportunities and achieve better results next time to continue and improve standards.
Setup, breakdown, and perform maintenance of all equipment.
Assist other kitchen team members when needed.
Exhibit an understanding of the importance of safe food handling procedures, as well as safety procedures in the kitchen.
Demonstrate proper production of food items, working efficiently to achieve maximum productivity.
Practice sanitation and stock rotation and refrigerator cleanliness; keep all work areas clean and tidy.
Converse with the guests at a professional level, being aware of their needs, and fulfill special requests as instructed by management or the guest directly.
Though primary functions to this position are foremost, we encourage our team members to participate in other areas across our culinary platforms.

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma, GED or vocational training or job-related coursework; certificate in culinary arts or relevant field
Experience as a Cook/Line Cook in a resort or fine dining setting preferred
Knowledge of world class hospitality and service
Valid Food Handler’s license
Valid driver’s license and the ability to meet company driving policy

BENEFITS INCLUDE

The positions offered are seasonal and located in Greenough, Montana. The Resort at Paws Up offers great benefits including shuttle opportunities from Missoula, carpool reimbursement, free lunches, employee discounts and more! For more information about Paws Up, visit www.pawsup.com.

WAGE

To be discussed

Lodging

Assistant Housekeeping Manager

Greenough

Our Lodging department is hiring an Assistant Housekeeping Manager. Prepared with a keen knowledge of The Resort at Paws Up’s luxury accommodations, public areas and high service standards, the Assistant Housekeeping Manager will work with supervisors, inspectors, maintenance technicians and team leads to ensure that all accommodations and public areas are prepared and maintained at the highest level of cleanliness and quality. In addition, all housekeeping services provided to guests are performed in conjunction with Forbes standards. The Assistant Housekeeping Manager supports the Executive Housekeeper and the Assistant Executive Housekeeper in all areas of the Housekeeping operation.

PRIMARY DUTIES AND RESPONSIBILITIES
• Arrival inspections on all cabins/tents to ensure that accommodations are cleaned and staged to meet Paws Up and Forbes standards prior to guest arrival.
• Inspecting periodic daily service and turndown cleans to ensure that Forbes standards are being met.
• Inspecting public areas throughout the day/evening to ensure that Forbes standards are being met.
• While inspecting cabins/tents, document and correct deficiencies found in the accommodation or call back housekeeping teams to correct deficiencies when appropriate.
• Manage a quality-control inspection point chart to be filled out daily to measure team accomplishments and deficiencies based upon arrival, daily and turndown inspections.
• Communicate with Executive Housekeeper and Assistant Executive Housekeeper about any deficiencies found with either the cleanliness or the staging of the accommodations after housekeeping has serviced the homes so that corrective measures/training can take place.
• Review all daily reports and arrival manifests for incoming guests during shift stand-up meetings to ensure that special needs from the department are met.

KNOWLEDGE, SKILLS AND ABILITIES
• High school diploma, GED or vocational training or job-related coursework
• Previous basic cleaning experience preferred, not required
• Proven customer services skills, communication skills and organizational skills
• Valid state driver’s license

BENEFITS INCLUDE:
This position offered is full-time and year-round and located in Greenough, Montana. The Resort at Paws Up offers great benefits including medical, dental and vision insurance and 401K savings, short-term disability insurance, meals, employee discounts and more! For more information about Paws Up, visit www.pawsup.com.

Food & Beverage

Barista

Greenough

We are searching for an experienced and energetic Barista to join our growing Food & Beverage team. The purpose of the Barista is to make and serve beverages with proper presentation and efficiency. Beverages include coffee, tea, soft drinks and smoothies. Aid with plating and delivering pastries for guests. Maintain a clean and neat work area. Be able to provide food & beverage orders quickly and neatly. Assist servers on the dining room with running food, bussing and cleaning.

PRIMARY DUTIES AND RESPONSIBILITIES

Stocking, grinding, blending and brewing coffee and tea for guests
Packaging food & beverage for the guests
Assist in opening duties associated with opening the restaurant
Know the sequence of service and follow it each time when approaching a table
Understanding the difference between different coffee/tea blends and providing education to guests and servers
Answer questions pertaining to the restaurant menus
Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations, and specials; Communicate food restrictions to Food & Beverage and Culinary team
Assist pastry chef in packaging food
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Minimum 1 year of barista experience or food & beverage experience
Knowledge of world class hospitality and service
Exceptional listening and communicating skills
Valid Food Handler’s License
Valid State Driver’s License
Knowledge of coffee and tea blends
Availability to work on weekends and/or holidays

BENEFITS

The positions offered are seasonal located in Greenough, MT. The Resort at Paws Up offers great benefits including shuttle opportunities from Missoula, MT, carpool reimbursement, free lunches, employee discounts, and more! For more information about Paws Up, visit www.pawsup.com.

Food & Beverage

Bartender

Greenough

We are currently seeking Bartenders under the Food & Beverage. Bartenders are responsible for preparing cocktails, serving alcoholic and non-alcoholic drinks to Members and guests. Bartenders are charged with working alongside the Director of F&B, Restaurant Manager, and Sommeliers to provide a solid knowledge of wine and mixed drinks.

PRIMARY DUTIES AND RESPONSIBILITIES

Prepare alcoholic or non-alcoholic beverages.
Assess guests’ needs and preferences and make recommendations.
Take and serving orders, including answering questions pertaining to the menus.
Relay any special dietary restrictions and special requests.
Work in collaboration with other teammates to deliver guests expectations.
Maintain a clean, organized dining room and workstation.
Perform opening and closing duties as assigned by leadership.
Provide a positive dining experience by creating a comfortable and professional environment for our guests.
Assist in all necessary service functions in restaurant operation as the Manager/Director dictates.

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
21 years or older, per Montana state law
Minimum of two years’ experience in bartending or closely related work experience
Ability to lift 50 lbs.
18 years of age or older
Demonstrated experience of customer service
Valid Driver’s License; Meet company driving policy

BENEFITS INCLUDE:

The positions offered are seasonal, full-time located in Greenough, MT. The Resort at Paws Up offers great benefits including carpool reimbursement, company shuttle from Missoula, MT, employee discounts, employee meals, and more! For more information about Paws Up, visit www.pawsup.com.

Landscaping

Landscaping Laborer

$16.00 / hour

Greenough

Our Landscaping Department is currently hiring Landscaping Laborers. The Landscaping Laborers work as team members of the Grounds Crew and are responsible for the mowing, trimming, rock work maintenance and upkeep of various landscape areas around The Resort at Paws Up.

PRIMARY DUTIES AND RESPONSIBILITIES

Mow lawn areas around The Resort at Paws Up to specifications by operating and using hand and power mowing equipment.
Operate various mowers, string trimmers, hand tools and light maintenance equipment.
Perform inspections of facilities and grounds and report any situations of concern in an immediate manner.
Use safely and respect company tools, vehicles and equipment and report damage or problems to department Supervisor.
Operate string trimmers to trim around flowerbeds, trees, bushes and grass areas.
Maintain fuel and fluid levels for all types of equipment on a daily basis.
Report equipment problems or failure to the Maintenance Department and Landscaping Manager.
Clean the maintenance areas daily.
Maintain a high level of awareness and attention to detail.
Assist with grooming and maintaining activity trails.
Assist with pest control on resort grounds.
Complete all landscaping duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma, GED or vocational training or job-related course work
18 years of age or older
Previous landscaping experience
Proficient ability to multitask and work in a fast-paced environment
Valid driver’s license with ability to meet company driving policy

BENEFITS INCLUDE

The position offered is seasonal, full-time and located in Greenough, Montana. The Resort at Paws Up offers great benefits including shuttle opportunities from Missoula, carpool reimbursement, free lunches, employee discounts and more! For more information about Paws Up, visit www.pawsup.com.

WAGE

$11.00/hr. plus $5.00/hr. bonus

Guest Services

Guest Services Agent

Greenough

We are currently seeking Guest Service Agents to join our Guest Services team! To provide guests the best service through transportation and answer guest questions through their check in and checkout process.

PRIMARY DUTIES AND RESPONSIBILITIES

Maintain a warm, welcoming and professional demeanor when greeting and interacting with guests
Assist with the guest check-in/checkout process with The Resort by reviewing guest’s itinerary, assisting with Paws Up app questions and in general assisting guests in their needs
Pick-up/drop-off guests from the airport, their accommodations and various locations on property
Drive and operate gasoline or diesel-powered multi-passenger vehicles to transport guests safely
Provide property accommodation tour upon drop-off to lodging accommodation. Deliver guest luggage from vehicle. Inform guests of notable elements and operation of lodging accommodations. Assist guests with app setup and answer any questions about their itinerary
Ensure that pre- and post-trip vehicle inspection reports are completed throughout shift. Check condition of the vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water and safety equipment to ensure everything is in working order
Ensure confidentiality of guests before and throughout their stay

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related coursework
Minimum of 1 year of experience in customer service
Ability to operate gasoline or diesel-powered multi-passenger vehicles
A friendly and professional manner under periods of high demands and with guests, team members and management
Valid driver’s license with ability to meet company auto insurance policy requirements

BENEFITS INCLUDE:

Guest Services

Guest Services Driver

Greenough

Our Guest Services department is currently hiring for the position of Driver to join team. The Guest Services Driver provides safe transportation for guests throughout the resort property.

PRIMARY DUTIES AND RESPONSIBILITIES

Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests.
Drive and operate gasoline or diesel-powered multi-passenger vehicles to transport guests safely.
Pick-up/drop-off guests from their accommodations and various locations on property and take them to and from scheduled activities, spa treatments, and dining outlets, ensuring that transportation is always timely.
Deliver guest amenities throughout property as directed by supervisors.
Ensure that pre- and post-trip vehicle inspection reports are completed throughout shift. Check condition of the vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water and safety equipment to ensure everything is in working order.
Ensure confidentiality of guests before and throughout their stay.
Maintain a high level of attention to detail at all time.
Communicate and maintain timelines and priorities.

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related coursework.
Minimum of one year of experience in customer service.
Ability to operate gasoline or diesel-powered multi-passenger vehicles.
A friendly and professional manner under periods of high demands and with guests, team members and management.
Valid driver’s license with ability to meet company auto insurance policy requirements.

BENEFITS INCLUDE:

The positions offered are seasonal, part-time located in Greenough, MT. The Resort at Paws Up offers great benefits including carpool reimbursement, free lunches, employee discounts, and more! For more information about Paws Up, visit www.pawsup.com.

Food & Beverage

Host / Hostess

Greenough

We are searching for an experienced and energetic Host / Hostess to join our growing Food & Beverage team. The purpose of the role is to greet and seat guests while coordinating guest reservations on OpenTable and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all The Resort at Paws Up policies.

PRIMARY DUTIES AND RESPONSIBILITIES

Seat guests promptly at a table, pre-set for the number in the party and according to guest preferences
Receive the name and house/tent that guests are staying in
Check coats
Set up and maintain a clean host/hostess stand
Have direct contact with guests and as such good communication skills are a necessity
Clear extra plate settings on the table
Act promptly to all guest and manager requests
Help prepare dining room for service
Ensure menus are clean and up to date
Adjust floor plan as night progresses
Answer and record telephone bookings and inquiries
Report table status to kitchen and restaurant manager
Update reservations and report to the kitchen

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Minimum 6 months of food & beverage experience, preferably in fine dining or a resort
Knowledge of world class hospitality and service
Valid Food Handler’s License
Valid State Driver’s License
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management

BENEFITS

Lodging

Housekeeper

Greenough

We are currently seeking Housekeepers to join our team! The role of the Housekeeper is to make sure that all assigned areas of the luxury homes, public areas, Glamping tents are serviced daily and cleaned to a high standard.

PRIMARY DUTIES AND RESPONSIBILITIES

Clean all luxury homes, Glamping tents, public areas to the standards of The Resort at Paws Up.
Perform a variety of cleaning activities, including but not limited to, sweeping; scrubbing; mopping, polishing; vacuuming; and shampooing.
Ensure all homes and rooms are cared for and inspected according to standards.
Operate within various housekeeping teams to achieve an exceptional level of efficiency and quality as they relate to housekeeping and cleaning services.
Follow assigned cleaning instructions and meet deadlines.
Stock homes, tents, and/or areas with all necessary supplies while continuously keeping all work areas clean and organized.
Check stocking levels of all consumables and replace appropriately.
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly.
Ensure confidentiality and security of visited rooms/homes.
Report all problems and maintenance repairs using correct procedures.
Turn in items found in homes, Glamping camps or public areas to Housekeeping Management or the Lost and Found Department.

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Previous general cleaning experience
Proven customer services skills, communication skills, and organizational skills
Valid State Driver’s License

BENEFITS INCLUDE:

Culinary

Camp Cook

Greenough

We are currently hiring for Camp Cook to join our Culinary team! The role of the Camp Cook is to cook amazing cuisine in an outdoor atmosphere. We are looking for a genuinely kind, and personable individual to share our culinary vision with our guests. This opportunity allows you to bond with our guests and help develop a trust for Paws Up and the ability to curate the vacation we would expect for ourselves. You will learn not only from our core team, but talented Chefs visiting from across the nation. Applicants should be responsible, energetic, and above all positive. Previous kitchen experience is helpful, but we encourage anyone with ambition to forward their career in the culinary field to apply.

PRIMARY DUTIES AND RESPONSIBILITIES

Setup station with predetermined mise en place to ensure everything will be ready for service.
Cook all food according to recipes, quality standards, presentation standards, and food preparation checklists.
Ability to set up, break down, and operate a private kitchen independently.
Prepare recipes alongside our Culinary team to meet service deadlines.
Ensure quality at all times. Collaborate with our Chefs to gain insight, and consistency.
Identify opportunities and achieve better results next time to continue and improve standards.
Setup, breakdown, and perform maintenance of all equipment.
Assist other kitchen team members when needed.
Exhibit an understanding of the importance of safe food handling procedures, as well as safety procedures in the kitchen.
Demonstrate proper production of food items, working efficiently to achieve maximum productivity.
Practice sanitation and stock rotation and refrigerator cleanliness; keep all work areas clean and tidy.
Converse with the guests at a professional level, being aware of their needs, and fulfill special requests as instructed by management or the guest directly.

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma, GED or vocational training or job-related coursework; certificate in culinary arts or relevant field
Experience as a Cook/Line Cook in a resort or fine dining setting preferred.
Knowledge of world class hospitality and service
Valid Food Handler’s license
Valid driver’s license and the ability to meet company driving policy

BENEFITS INCLUDE

WAGE

To be discussed

Maintenance

Maintenance Technician

Greenough

We are currently hiring for a Maintenance Technician. The Maintenance Technician provides services in the support of acquisition, operation and lifecycle maintenance of The Resort at Paws Ups’ facilities. Maintenance Technicians contribute to the minor and major facility improvements, renovations and upkeep of new and old facilities.

PRIMARY DUTIES AND RESPONSIBILITIES

Perform general maintenance on equipment, units and buildings.
Support and improve maintenance services that effectively address problems affecting guests and employees.
Manage repair and maintenance projects and building improvements by effectively coordinating and planning all tasks.
Coordinate maintenance efforts with affected departments.
Perform preventative maintenance.
Operate hand tools, power tools and other shop equipment; keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance.

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma, GED or vocational training or job-related coursework
2 years of technical training
Knowledge and experience working with electrical, plumbing, general building maintenance equipment and experience performing repairs for a facility
Valid driver’s license and the ability to meet company driving policy

BENEFITS INCLUDE

The position offered is full-time and year-round and located in Greenough, Montana. The Resort at Paws Up offers great benefits including:

Medical, Dental, Vision
401K
Complimentary Meals
Employee Discounts on Merchandise
Employee Activity Discounts
A great work environment in a beautiful luxury resort setting

For more information about The Resort at Paws Up, please visit www.pawsup.com.

WAGE

$17.00/hour - $19.00/hour, depending on experience

Activities

Activities Manager

Greenough

The Activities Manager assists the Director of Activities in planning, organizing and executing all aspects of the Activity Program at The Resort at Paws Up. The Activities Manager ensures that each activity and Activities Guide is prepared according to the Activities Department standards. The Activities Manager will work closely with the Director of Activities to ensure the continued success of the Activities Department.

The position of the Activities Manager is a highly responsible and challenging role, suitable for those that have proven experience in leadership, communication, time management, scheduling, conflict resolution, safety and organizational skills. This is a high-pace work environment and the candidate must be adept to changes at the last minute.

PRIMARY DUTIES AND RESPONSIBILITIES

Promote The Resort at Paws Up’s activities across property and to all guests.
Schedule team members according to volume of business; understand how to flex when necessary to meet labor expectations; possess the ability to adjust daily operations to be in line with the budget.
Manage recruiting, hiring, training and developing Activities Guide team members; plan and provide training and guidance daily, weekly and monthly.
Interact with team members, guests, management and ownership in a professional and caring manner.
Provide knowledge of all activity programs, procedures and prices to inform other departments and guests regarding programs.
Assign team members to daily activities.
Work closely with other departments on providing effective communication, planning and organization to ensure all Activities needs are met.
Provide a level of service that meets the highest standards in the Hospitality industry.
Oversee team members to ensure consistent department practices.
Maintain and motivate Activities Guide team members.
Communicate with the Director of Activities on all pertinent program information.
Create weekly departmental work schedules.
Be a decisive team leader, offer experience developing and motivating team members and provide effective training programs. Create and maintain an environment that addresses the personal and professional needs of all team members through the mission and culture of the company. Monitor and communicate performance of all team members.
Ensure that Activities team members maintain performance factors as established in respective job descriptions, including attendance, teamwork, initiative and productivity.
Achieve the highest possible guest satisfaction.
Monitor personal and team hours to responsibly control and fairly distribute approved overtime when necessary.
Assist in equipment maintenance and care.
Assume responsibilities and tasks when the Director of Activities is out of the office.

KNOWLEDGE, SKILLS AND ABILITIES

Bachelor’s degree in a related field
3+ years of direct management experience including managing people and being accountable for operations
Demonstrated experience working with various activities, such as mountain biking, fly-fishing and ATV riding
Experience working at a resort, club or similar type of property
Valid driver’s license and the ability to meet company driving policy

BENEFITS

The position offered is full-time and year-round and located in Greenough, Montana. The Resort at Paws Up offers great benefits including:

Medical, Dental, Vision
401K
Complimentary Meals
Employee Discounts on Merchandise
Employee Activity Discounts
A great work environment in a beautiful luxury resort setting

For more information on Paws Up, visit www.pawsup.com

WAGE

To be discussed

Spa

Massage Therapist

Greenough

Our Spa department is currently hiring for the positions of part-time and full-time Massage Therapists. The Massage Therapists administer professional massage and body treatments to the guests of The Resort as Paws Up, in the Spa or at the rental homes. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments.

PRIMARY DUTIES AND RESPONSIBILITIES

Provide consistent professional spa massage and body treatments compliant with spa protocols and accepted documentation practices.
Provide accurate information and application regarding services and products and spa facilities.
Assist in scheduling spa appointments for guest via phone or in-person.; Enter guest information accurately entered into Resort system.
Perform prep work, correctly clean and restock spa as necessary.
Handle queries and concerns of guests efficiently, politely and with discretion.
Uphold the standards of hygiene and sterilization as directed by law and the spa’s policies and procedures.
Properly care for tools and use proper amounts of manufactured goods to assist with cost controls.
Promptly communicate availability and changes in schedule to spa organization in order to assist with scheduling of treatments.
Provide knowledge and understanding of all services and products offered.
Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
Assist in all areas of spa operation as requested by management.
Maintain up-to-date awareness of Resort information and amenities.
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly.
Keep up-to-date knowledge on all spa items including any allergens.
Ensure confidentiality of guests.
Maintain a high level of attention to detail at all time.
Communicate and maintain timelines and priorities.
Assist in the set-up and break-down of the spa facility at the beginning and end of the season.

KNOWLEDGE, SKILLS, AND ABILITIES

Current and valid Montana Massage Therapy License
Minimum of 2 years’ experience in massage therapy
Knowledge of body scrubs, polishes, scalp treatments
Knowledge Bodywork Modalities: Deep Tissue, Reflexology, Swedish, Facial Massage, Stone Massage and Tandem Massage
Valid Driver’s License; Meet company driving policy

BENEFITS INCLUDE:

The positions offered are seasonal, part-time and seasonal- full-time located in Greenough, MT. The Resort at Paws Up offers great benefits including carpool reimbursement, free lunches, employee discounts, and more! For more information about Paws Up, visit www.pawsup.com.

Guest Services

Night Auditor

Greenough

We are looking for candidates that are responsible, driven and have a passion for providing excellent guest service to join our Lodging team as a Night Auditor! The Night Auditor oversees the resort’s daily accounting and reporting process and provides guests with the best possible service.

THE AVAILABLE SHIFTS ARE:

Seasonal, Full-time: four, ten hour shifts a week- 10:00 PM to 8:00 AM

Seasonal, Part-time: three, ten hour shifts a week- 10:00 PM to 8:00 AM

PRIMARY DUTIES AND RESPONSIBILITIES

Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests.
Check guests in and out, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly.
Ensure confidentiality of guests before and throughout their stay.
Create guest folders within the resort systems for each arriving reservation.
Answer all inquiries via phone, email, or in person in a prompt and professional manner.
Oversee the guest’s account close out process, ensuring all accounts balance and all revenue is reported accurately.
Maintain guest folios and appropriate billing needs to ensure all guest final bills are accurate.
Perform nightly account audits through resort system in a prompt manner.
Follow set procedures on posting charges and settling guest accounts.
Reconcile all receipts from various departments to ensure charges are posting accurately and receipts are signed.
Email appropriate department Managers when charge discrepancies are located.
Assist day/evening Front Desk shifts in creating Guest Welcome Packets and Turndown Letters, and other Front Office tasks as needed.
Practice punctuality and timeliness when it comes to scheduled shifts.
Maintain a high level of attention to detail at all time.

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma, GED or vocational training or job-related course work
18 years of age or older
Minimum 1 year of Night Audit experience
Proven excellent customer services skills, communication skills and organizational skills
Proven computer, typing and Microsoft Office experience and skills
Valid driver’s license and the ability to meet company driving policy
Ability to work independently and collaboratively
Positive attitude

BENEFITS INCLUDE

The position offered is seasonal full-time and part-time and located in Greenough, Montana. The Resort at Paws Up offers great benefits including shuttle opportunities from Missoula, carpool reimbursement, free lunches, employee discounts and more! For more information about Paws Up, visit www.pawsup.com.

WAGE

$12.50/hr.; plus $5.00/hr. bonus

Culinary

Private Chef

Greenough

We are currently hiring for the position of Private Chef to join our Culinary team. We are looking for a genuinely kind, and personable individual to share our culinary vision with our guests. This is an opportunity to meet and talk to many of our guests. You will directly help develop a trust for Paws Up and our ability to curate the vacation we would expect for ourselves. You will learn not only from our core team, but talented Chefs visiting from across the nation.

PRIMARY DUTIES AND RESPONSIBILITIES

Set up station with predetermined mise en place to ensure everything will be ready for service
Cook all food according to recipe, quality, and presentation standards
Ability to set up, break down, and operate at various locations at Paws Up independently
Prepare recipes alongside our culinary team to meet service deadlines
Ensure quality at all times
Collaborate with our Chefs to gain insight, develop menus and maintain consistency
Identify opportunities and achieve better results next time to continue and improve our/your standards
Set-up, breakdown, and maintenance of all equipment
Assist other kitchen team members when needed
Exhibit an understanding of the importance of safe food handling procedures, as well as safety procedures in the kitchen
Demonstrate proper production of food items, working efficiently
Practice sanitation and stock rotation and refrigerator cleanliness; keep all work areas clean and tidy
Engage with our guests at a high level, being aware of their needs and fulfill special requests as instructed by management or the guest directly
Ensure confidentiality of guests during their stay
Engage with our guests at a high level, being aware of their needs and fulfill special requests as instructed by management or the guest directly
Practice basic sanitation and stock rotation and refrigerator cleanliness; keep all work areas clean and tidy

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work; Certificate in culinary arts or relevant field
3+ years’ experience as a Cook/Line Cook in a resort or fine dining setting
Knowledge of world class hospitality and service
Excellent communication skills
Valid Food Handler’s License
Valid Driver’s License with ability to meet company driving insurance policy

BENEFITS INCLUDE:

Food & Beverage

Restaurant Manager

Greenough

The role of the Restaurant Manager is to ensure a high-quality dining experience in the restaurants, catered food and beverage offerings, and special events. To have a strong passion for food, beverage & hospitality. To manage and maintain The Resort at Paws Up’s standard of service in all its’ restaurants. To create and maintain training programs to hold this standard.

PRIMARY DUTIES AND RESPONSIBILITIES

Collaborate and communicate with Director of Food & Beverage to ensure department success.
Oversee and maintain the timing of all dining rooms.
Coordinate daily Food & Beverage and Culinary restaurant meetings.
Schedule staff according to volume of business; understand how to be flexible when necessary to meet labor expectations; ability to adjust daily operations to be in line with the budget.
Understand each Food & Beverage function and train according to The Resort’s standards.
Aid in recruiting, hiring, and training and growing exceptional Food & Beverage team members; Plan and provide training and guidance daily, weekly, and monthly.
Know, understand and train others on operating systems such as the POS system, Open Table and others, as required.
Knowledgeable on all menu items including preparation, any allergens, and alternative preparations.
Responsible for beverage sales, costs, tracking & profit.
Work to continually improve guest dining satisfaction while maintaining the operating budget.
Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed.
Submit future goals, operational improvements, and personnel management to Director of Food & Beverage.
Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance.
Interview, hire, train, and develop Food & Beverage team members.

KNOWLEDGE, SKILLS, AND ABILITIES

Bachelor’s Degree or similar work experience/training
3+ years’ experience in Food & Beverage Management in a resort or fine dining setting
TIPS certified
Knowledge of world class hospitality and service management
Knowledge of beer, wine, spirits & cocktails
Proven ability to lead and manage a team
Valid State Driver’s License

BENEFITS INCLUDE:

This position offered is full-time and year-round and located in Greenough, Montana. The Resort at Paws Up offers great benefits including medical, dental and vision insurance and 401K savings, short-term disability insurance, meals, employee discounts and more! For more information about Paws Up, visit www.pawsup.com.

Food & Beverage

Server

Greenough

We are seeking Servers to join our Food & Beverage team. The Server positions are responsible for serving meals to guests in a warm, accommodating, and professional manner ensuring 100% guest satisfaction during their dining experience. Candidates must have excellent personal presentation and interpersonal skills. This position involves a large volume of guest contact and excellent communication skills are required.

PRIMARY DUTIES AND RESPONSIBILITIES

Take and serve orders.
Enter guest orders using resort POS systems.
Know the sequence of service and follow it each time when approaching a table.
Prepare tables with special attention to sanitation and presentation.
Attend to guests upon entrance.
Present menus and help guests select food/beverages.
Answer questions pertaining to the Restaurant menus.
Promote meal specials and drink specials by up-selling.
Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations, and specials; Communicate food restrictions to Food & Beverage and Culinary team.
Check food before serving it to guest to ascertain that appearance, temperature, order and portions are correct.
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly.
Ensure confidentiality of guests before and throughout their stay.
Assist with guest service issues accurately and promptly; Communicate effectively with Restaurant Manager.

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
18 years of age or older
Minimum 1 year of experience in serving, preferably in resort or fine dining setting
Valid Food Handler’s License
Valid Driver’s License; Meet company driving policy
Demonstrated experience of customer service and excellent communication skills
Friendly and professional manner under periods of high demands and with guest, team members, and management

BENEFITS INCLUDE:

Culinary

Sous Chef

Greenough

We are currently hiring for the position of Sous Chef. The Sous Chef position assists in the culinary management and food creation of an assigned restaurant outlet. The Sous Chef takes council from the Executive Chef and Chef de Cuisine to create, implement menu items and concepts.

PRIMARY DUTIES AND RESPONSIBILITIES

Accountable for overall success of the daily kitchen operations.
Exhibit culinary talents by personally performing tasks while leading the staff and managing all food related functions.
Manage kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
Estimate daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
Assist Executive Chef, Executive Sous Chef and Chef de Cuisine with all kitchen operations and preparation.
Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions.
Assist in determining how food should be presented and creates decorative food displays.
Work to continually improve guest dining satisfaction while maintaining the operating budget.
Supervise all kitchen areas to ensure a consistent, high quality product is produced.
Ensure sanitation and food standards are achieved.
Provide information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person.
Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed.

KNOWLEDGE, SKILLS, AND ABILITIES

Certificate in culinary arts or relevant field
6+ years’ experience as a Cook/Line Cook in a resort or fine dining setting
2 years’ experience in Culinary Management
Knowledge of world class hospitality and service management
Proven ability to lead and manage a culinary team
Valid Driver’s License with ability to meet company driving insurance policy

The position offered is Full-time, Year-round located in Greenough, MT.

BENEFITS INCLUDE

Medical, Dental, Vision
401K
Complimentary Meals
Employee Discounts on Merchandise
Employee Activity Discounts
A great work environment in a beautiful luxury resort setting

Equestrian

Wrangler

Greenough

We are in search of Wranglers for the 2021 Spring/Summer/Fall guest ranch season located outside Missoula, Montana.

Our Wranglers add to the memorable experience for our guests. Wranglers take guests on trips on horseback around property while being professional, having a positive outlook, taking ownership over their work and creating a safe environment where people can grow and create unforgettable memories.

PRIMARY DUTIES AND RESPONSIBILITIES

Lead guest trail rides on “green” horses.
Instruct guests on basic horsemanship, assisting guests onto horses, guiding them on rides and conversing about the horses, The Resort, and the history of the area to provide an exemplary guest experience.
Prepare horses for trail rides and horse related activities, such as grooming, bridling, saddling, feeding, doctoring, and tack repair.
Work horses in the preseason, using the ranch’s horsemanship techniques.
Perform general ranch chores.
Assist in daily herd-health management and identify injuries or soundness issues prior to selecting horses for activities. Assist in basic veterinary care as needed.
Focus on the safety of guests, self, coworkers, and livestock while executing daily job duties.
Assist with dispatching rides and assigning horses, as needed.
Participate in and follow all health and safety standards, regulations, and policies.
Converse with the guests at a high level, being aware of their needs, and fulfilling special guest requests as instructed by management or the guest directly.
Ensure confidentiality of guests throughout their stay.
Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Candidates for this position must be interested in mastering the basics of Vaquero/Natural Horsemanship, chiefly the lineage of the Dorrance brothers, Ray Hunt and Buck Brannaman. In this program, those basics are defined as:
1. Feel, timing, and balance
2. Lateral flexion
3. Proper breakover of the hindquarters
4. Movement of front quarters, independently of hind quarters
5. Familiarization to flag, tarp, rope, etc.
6. Guidance with legs and minimal reins
7. Vertical flexion/soft feel
8. Prompt responses to seat, leg, and rein cues
9. Keeping horse within the rider’s rectangle
This is not a “nose-to-tail” operation. Though we do take novice riders (in addition to very advanced riders from all disciplines) out on rides, our aim is to change the way all our guests think about and interact with their horses, and each other, through our use of, and conversations about, our horsemanship. This means that you must be comfortable with multitasking while on the trail: minding/working your horse, talking with guests, and being vigilant for potential issues that may arise while riding in all gaits across all types of terrain.
Wranglers are expected to groundwork their horses at the beginning of each day, using the program approved methods and expectations. Wranglers who are given greener horses will also be expected to put a ride on their horses in the arena prior to their first ride of the day. During that first ride, the program’s riding checklist will be expected to be worked through, step by step, to ensure the horse’s focus and development. All wrangler horses are destined for the guest string, so all wrangler horses are projects, however the level of project horse given to each wrangler is determined by the individuals interest in and dedication to learning and executing our horsemanship methods, amongst other things.

We hire first for character, which includes integrity, honesty and openness, hard work, accountability, a positive “can do” attitude, an interest in learning and understanding new things, the ability to see things from multiple perspectives, forgiveness, and a deep understanding of and desire to ride for the brand.
Display hospitality and professionalism to our guests and team members. Professionally represent The Resort at Paws Up when interacting with our guests, assuring that all transactions are handled in a legal, ethical, and confidential manner.

Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment.

Maintain a clean and neat appearance.

Perform work in a safe and high-quality manner.
Horseback riding experience is a must, whether English or Western (riding videos will be requested during the interview process).
Valid driver’s license and the ability to meet company driving policy.

BENEFITS INCLUDE

The position offered is seasonal and located in Greenough, Montana. The Resort at Paws Up offers great benefits including shuttle opportunities from Missoula, carpool reimbursement, free lunches, employee discounts and more! For more information about Paws Up, visit www.pawsup.com

WAGE

To be discussed

Food & Beverage

Banquet Manager

Greenough

The role of the Banquet and Events Manager is to manage all aspects of banquets or events including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and guest service. To have the ability to create and maintain a training program to follows the standards of The Resort at Paws Up. To take an inventory of all event equipment and items. The Banquet and Event Manager maintains communication with the host/ess throughout the event to maintain the highest standard of service.

PRIMARY DUTIES AND RESPONSIBILITIES

Responsible for overseeing and maintaining the timing of banquets, outdoor dining, and event dining.
Ensure all functions are set and staff is prepared and organized before required time on BEO.
Manage on-site production and clean up for events as necessary.
Supervise clearing and post function cleanup and garbage removal.
Assure that all china, glassware, silverware, linen, etc. are returned to their proper locations after each event.
Collaborate and communicate with Director of Food & Beverage to ensure department success.
Coordinating daily Food & Beverage and Culinary restaurant meetings.
Schedule staff according to volume of business; understand how to flex when necessary to meet labor expectations; ability to adjust daily operations to be in line with the budget.
Understand each Food & Beverage function and train according to The Resort’s standards.
Aid in recruiting, hiring, and training and growing exceptional Food & Beverage team members; Plan and provide training and guidance daily, weekly, and monthly.
Know, understand and train others on operating systems such as the POS system, Open Table and others, as required.
Knowledgeable on all menu items including preparation, any allergens, and alternative preparations.
Responsible for overseeing alcohol consumption per person.
Work to continually improve guest dining satisfaction while maintaining the operating budget.
Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed.
Submit future goals, operational improvements, and personnel management to Director of Food & Beverage.
Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance.
Interview, hire, train, and develop Food & Beverage team members.

KNOWLEDGE, SKILLS, AND ABILITIES

Bachelor’s Degree or similar work experience/training
2+ years’ experience in Food & Beverage Management in a resort or fine dining setting
TIPS certified
Knowledge of world class hospitality and service management
Proven ability to lead and manage a team
Valid State Driver’s License

BENEFITS INCLUDE:

Food & Beverage

Event Server

Greenough

We are seeking Event Servers to join our Food and Beverage team. Event Servers must be passionate about hospitality and providing the highest quality of customer service to our guests. Event Servers perform food and beverage duties at outdoor and private dining events and work as part of a team to set up and break down all our special events. Event Servers must maintain the highest service of standard in compliance with The Resort at Paws Up’s policies.

PRIMARY DUTIES AND RESPONSIBILITIES

Set up events by moving tables and chairs, placing tablecloths, collecting proper silverware, glasses and plates.
Take orders from guests.
Know the sequence of service and follow it each time when approaching a table.
Prepare tables with special attention to sanitation and presentation.
Attend to guests upon entrance.
Direct guests through the dining and activity areas.
Have knowledge of the property and the ability to educate guests about The Resort.
Keep buffet stations full.
Keep up-to-date knowledge on all menu items including preparation, any allergens and alternative preparations and specials; communicate food restrictions to the Food and Beverage and Culinary team.
Check food before serving it to guests to ascertain that appearance, temperature, order and portions are correct.
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guests directly.
Ensure confidentiality of guests before and throughout their stay.

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma, GED or vocational training or job-related coursework
Minimum of one year of experience in a Food and Beverage department, preferably in a resort or fine-dining setting
Knowledge of world class hospitality and service
Valid food handler’s license
Valid driver’s license and the ability to meet company driving policy
Proficient ability to multitask and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Maintain a friendly and professional manner under periods of high demands and with guests, team members, and management

BENEFITS INCLUDE

The positions offered are seasonal and located in Greenough, Montana. The Resort at Paws Up offers great benefits including carpool reimbursement, employee discounts and more! For more information about Paws Up, visit www.pawsup.com.

WAGE

$11.00/hr. plus $9.00/hr. to $14.00/hr. bonus

Glamping

Glamping Butler

Greenough

Our Glamping Operations team is hiring Glamping Butlers. Glamping Butlers maintain and provide a unique, specialized luxury service to guest staying in glamping camps.

The Resort at Paws Up’s glamping sites and luxury tents are surrounded by nature while including every kind of comfort. Each tent is carefully appointed with hardwood floors, fine linens, air conditioning and heat, plus a private en suite bathroom with heated slate floors, stylish vanities and Montana-sized showers. Exquisite cuisine is steps away in an elegant Dining Pavilion. Paws Up defined glamping, and we still set the standard.

We are looking for a motivated team player t

The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.o join our Glamping program. Applicants should be responsible, energetic, and above all, positive. Previous Food and Beverage/serving experience is recommended, but we encourage anyone with ambition to advance his or her career in the Hospitality field to apply.

PRIMARY DUTIES AND RESPONSIBILITIES

Ensure all glamping tents are inspected according to standards.
Work within glamping teams to achieve an exceptional level of efficiency and quality as they relate to glamping, food and beverage and turndown services.
Follow daily assigned instructions and meet deadlines.
Stock Dining Pavilions, tents and other glamping areas with all necessary supplies while continuously keeping all work areas clean and organized.
Check stock levels of all consumables and report to Glamping Managers to replace appropriately.
Provide dining service to guests at Glamping Dining Pavilions.
Converse with guests at a high level, being aware of their needs and fulfilling special guest requests as instructed by management or the guests directly.
Assist the Glamping Supervisor with guest service issues accurately and promptly.
Maintain a high level of attention to detail at all times.
Ensure confidentiality of guests before and throughout their stay.
Perform public-area cleaning and camp cleaning or any assignment requested.
Perform a variety of cleaning activities, including but not limited to sweeping, scrubbing, mopping, polishing, vacuuming and dusting.
Enjoy the challenge of effectively managing multiple tasks without sacrificing quality or cost controls.
Assist in all aspects of Glamping Operations as needed.

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma, GED or vocational training or job-related coursework
Minimum of one year of experience in customer service
Valid food handler’s and Montana alcohol seller and server certificates
Proficient ability to multitask and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Maintain a friendly and professional manner under periods of high demands and with guests, team members and management
Valid driver’s license with ability to meet company driving policy

BENEFITS INCLUDE

WAGE

To be discussed

Glamping

Glamping Assistant Manager

Greenough

Do you enjoy managing a team? How about working outdoors? Joining our Glamping Operations team as a Glamping Assistant Manager may be the position for you! The Glamping Assistant Manager assists in ensuring and providing a flawless, upscale, professional, and high-class guest experience through the guests’ stay through the Glamping Operations.

The Resort at Paws Up’s Glamping site and luxury tents are surrounded by nature while reveling in every kind of comfort. Each tent is carefully appointed with hardwood floors, fine linens, air conditioning and heat, plus a private, en suite bath with heated slate floors, stylish vanities and Montana-size showers. Exquisite cuisine is steps away in an elegant Dining Pavilion. Paws Up defined Glamping, and we still set the standard.

PRIMARY DUTIES AND RESPONSIBILITIES

Oversee Glamping Butler Supervisors, Glamping Butlers and Glamping Butler Assistants, as well as, the Island Lodge Team and provide feedback and guidance as necessary
Partner with all other departments to prepare for guest’s stay/arrival, to include but not limited to: discussing and reviewing all daily reports, special guest requests, and events with the Glamping Team
Manage and resolve any guest opportunities
Exhibit presence in all Glamping Areas and conduct guest check-in’s throughout stay to include breakfast and lunch service
Ensure all Team Members have the tools to successfully execute their job responsibilities and be readily available to respond to all inquiries and emergency situations
Daily communication with Nine Mile Kitchen Food and Beverage Team
Order supplies to include but not limited to: beverages, dry goods, paper goods and office supplies, food and beverage amenities, linens etc.
Create weekly schedules, approve payroll daily to include time off requests
Attend Daily Resort meetings as scheduled
Operate and maintain cleanliness of camp vehicle
Ensure equipment is stored in appropriate areas and kept clean
Oversee daily camp operations
Identify unusable product and communicate with team to include Chefs for resolution
Assist in shuttling Glamping Butlers to and from their scheduled camps
Host pre and post shift meetings with team
Check out Butlers Supervisors after their shift to ensure all Daily duties have been completed
Assist in all aspects of Glamping operations as needed
Exhibit an understanding of the importance of safe food handling procedures and alcohol serve safe procedures
Oversee facilities, place work orders, and follow-up with Maintenance as needed
Oversee maintenance of bikes, fly fishing rods and all other Glamping department equipment
Search for opportunities and consistently push the needle to achieve better results and continuously improve department and individual standards
Follow all company, safety, and security policies and procedures and hold Team Members accountable within the department
Complete other tasks and projects as assigned by Director of Glamping
Maintain flexible hours to accommodate guest needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed

KNOWLEDGE, SKILLS, AND ABILITIES

Bachelor’s Degree in Hospitality or Business field; 4 years’ experience in similar work experience/training
2+ years’ experience in high-end, luxury customer service
Minimum of 2 years’ experience as a Customer Service Manager
Proven ability to lead and manage a team
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint)
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Adaptable to high volume work load during peak seasons
Has a friendly and professional manner under periods of high demands
Valid Food Handler’s License
Valid Driver’s License with ability to meet company driving insurance policy

BENEFITS INCLUDE:

The positions offered are seasonal, salaried located in Greenough, MT. The Resort at Paws Up offers great benefits including shuttle opportunities from Missoula, MT, carpool reimbursement, free lunches, employee discounts, and more! For more information about Paws Up, visit www.pawsup.com.

Guest Services

Reservationist

Greenough

We believe in making sure our guests receive the most authentic, genuine and tailored level of service: our people. If you are a natural at building relationships, then you’ll enjoy contributing to the best vacation location in Montana and the guest support experience. Join The Resort at Paws Up’s team as a Reservationist!

As a Reservationist, you will be communicating with guests on all facets of The Resort via phone, mail and email.

PRIMARY DUTIES AND RESPONSIBILITIES

Maintain warm, welcoming and professional demeanor when interacting with all guests and inquiries on the phone, in person, via LiveChat and through email.
Ensure that email correspondence is handled with proper grammar.
Respond to emails, phone calls and LiveChat inquiries promptly.
Ensure all resort and reservation information is accurately communicated to the guest.
Promote and sell all resort revenue generating activities, lodging and guest enrichment amenities.
Maintain up-to-date awareness of The Resort information and amenities.
Act as liaison between the guests and departments on guest inquiries, ensuring follow through, completion and resolve.
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guests directly.
Ensure confidentiality of guests before and throughout their stay.
Assist with guest service issues accurately and promptly.
Maintain a high level of attention to detail at all times.
Communicate and maintain timelines and priorities.
Complete all Reservations projects as assigned.
Follow and complete daily department checklists.
Compile data and reports as needed.

KNOWLEDGE, SKILLS AND ABILITIES

Bachelor’s degree in Hospitality or Business field
4 years of experience in similar work experience/training
2+ years of experience in high-end, luxury customer service
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint)
Proficient ability to multitask and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Strong verbal and written communication, interpersonal and analytical skills
Ability to work independently and collaboratively
Maintain a friendly and professional manner under periods of high demands and with guests, team members and management
Valid driver’s license and the ability to meet company driving policy

BENEFITS INCLUDE

The position offered is full-time and year-round and located in Greenough, Montana. The Resort at Paws Up offers great benefits including:

Medical, Dental, Vision
401K
Complimentary Meals
Employee Discounts on Merchandise
Employee Activity Discounts
A great work environment in a beautiful luxury resort setting

For more information about Paws Up, visit www.pawsup.com.

WAGE

$16.00/hr. with an annual bonus potential

Glamping

Island Lodge Butler

Greenough

Come work on an Island with The Resort at Paws Up! Our Glamping Operations department has the opportunity to join the team as an Island Lodge Butler. Island Lodge Butlers work alongside the Island Lodge Supervisor to provide guests exceptional guest services while they visit the Island.

Just a 15-minute drive from The Resort at Paws Up, guests that reserve the Island Lodge at Salmon Lake have their own private island where they can enjoy water sports, fine cuisine and breathtaking scenery. Guests have the opportunity to reserve the Island of a full-day or three-hour excursions.

PRIMARY DUTIES AND RESPONSIBILITIES

Operate and maintain cleaning equipment and tools, including washing machine, Power Boats, Pontoon Boat, Jet skis, Fishing boat and all utility boats.
Ensure Equipment is stored in appropriate areas.
Specific responsibilities include, but not limited to receiving and distributing daily orders, washing and organizing dishes/equipment, set-up of various events, inventory, and food production for Guest Day use of the Island Lodge.
Identify unusable product and communicate with our Chefs for resolutions
The Set-up, breakdown, and maintenance of kitchen equipment, event space, Tables Chairs, and activity equipment, Boats, Kayaks, rafts, towels, Jet skis etc.
Assist in all aspects of Island operations as needed as directed by the activities team or Island Management.
Exhibit an understanding of the importance of safe food handling procedures, Alcohol serve safe procedures as well as safety procedures on the lake and water sport safety protocols and MT State laws and regulations on the lake.
Search for opportunities and achieve better results next time to continue and improve our/your standards
Follow all company and safety and security policies and procedures
Complete other tasks as assigned by Island Lodge Manager and Director of Activities

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Minimum 2 years of experience in customer service
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid Food Handler’s License
Valid Driver’s License with ability to meet company driving insurance policy

BENEFITS INCLUDE:

Glamping

Island Lodge Supervisor

Greenough

The Resort at Paws Ups has the opportunity for you to supervise a team on an island in Montana. Join our Glamping Operations team as an Island Lodge Supervisor. The Island Lodge Supervisor oversees extension of the Glamping Operations at the Island Lodge and daily guest activity.

PRIMARY DUTIES AND RESPONSIBILITIES

Oversee Island Butlers and Butler Assistants
Work with Island Lodge Manager in reviewing daily occupancy reports and evening dining activity reports to prepare Butlers for arrivals, special guest requests, service expectations for the day
Liaise with Housekeeping, Food & Beverage, Activities, Culinary, Guest Experiences and all other departments to provide an exceptional guest experience
Ensure all guest interactions adhere to the company’s service standards, providing an elevated guest experience
Operate and maintain cleaning equipment and tools, including washing machine, Power Boats, Pontoon Boat, Jet skis, Fishing boat and all utility boats.
Ensure Equipment is stored in appropriate areas.
Specific responsibilities include, but not limited to receiving and distributing daily orders, washing and organizing dishes/equipment, set-up of various events, inventory, and food production for Guest Day use of the Island Lodge.
Identify unusable product and communicate with our Chefs for resolutions.
Supervise and assist in the Set-up, breakdown, and maintenance of all kitchen equipment, and activity equipment, Boats, Kayaks, rafts, towels, Jet sky’s etc.
Assist in all aspects of Island operations as needed.
Exhibit an understanding of the importance of safe food handling procedures, Alcohol serve safe procedures as well as safety procedures on the lake and water sport safety protocols and MT State laws and regulations on the lake.
Provide day-to-day guidance and oversight of Island staff members; train, coach, and recognize performance.
Search for opportunities and achieve better results next time to continue and improve our/your standards.
Follow all company and safety and security policies and procedures.
Complete other tasks as assigned by Glamping Management Team.

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Minimum 3 years of experience in customer service
Minimum 1 years of experience of supervising a mid-size team
Proven ability to lead and supervise a team
Experience in piloting a ski/jetboat and/or pontoon boat
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills
Proven customer services skills, communication skills, and organizational skills
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid Food Handler’s License
Valid Driver’s License with ability to meet company driving insurance policy

BENEFITS INCLUDE:

Landscaping

Landscaping Gardener

Greenough

We have the opportunity to join our team as a Landscaping Gardener. The Landscaping Gardeners assist in the planning, planting, maintenance of the flowers, trees, and plants around The Resort at Paws Up.

PRIMARY DUTIES AND RESPONSIBILITIES

Organize, plan and participate in the maintenance of the flower and landscape beds.
Remove unwanted plants by manual, mechanical, or chemical means.
Prune a variety of vegetation to improve visual appeal and health.
Perform tasks of planting flowers, bulbs, shrubs and trees.
Perform tasks of daily watering of flowers and other plants as well as pruning and deadheading.
Maintain the health of the plant by removing dead and diseased tissue and encourage reblooming by removing dead flowers.
Plant and maintain seasonal color barrels.
Install new planting designs.
Use safely and respect company tools, vehicles, equipment and repot damage or problems to department supervisor.
Trim and prune all hedges, shrubbery and perennials.
Maintain all planting which includes watering, weeding, fertilizing, and general upkeep.
Perform hand digging, lifting, and physical work where needed.
Operate light maintenance equipment authorized by supervisor.
Clean the maintenance areas daily.
Operate various mowers, string trimmers, and light maintenance equipment.
Maintain fuel and fluid levels for all types of equipment daily.
Complete all Landscaping duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Previous experience in proper pruning techniques and identifying plant pests and diseases
Excellent communication skills and organizational skills
Valid State Driver’s License

BENEFITS INCLUDE:

Landscaping

Landscaping Turf Technician

Greenough

Join our Landscaping Team as a Landscaping Turf Technician. The Landscaping Turf Technician maintains the lawns on The Resort property.

PRIMARY DUTIES AND RESPONSIBILITIES

Remove unwanted plants by manual, mechanical, or chemical means inside and adjacent to property lawns.
Identify and control diseased turf to maintain a high level of health and visual appeal with the lawns.
Repair damaged areas of lawn incurred by wildlife or Resort activity.
Work in conjunction with Irrigation Technician to take measurements and identify areas suffering from over or under-watering and correct appropriately.
Use testing methods to determine deficiencies in soil parameters and correct with proper supplements.
Follow fertilizing and core aerating schedules.
Maintain a high level of awareness and attention to detail.
Use safely and respect company tools, vehicles, equipment and report damage or problems to department supervisor.
Perform hand digging, lifting, and physical work where needed.
Operate light maintenance equipment authorized by supervisor.
Clean the maintenance areas daily.
Operate various mowers, string trimmers, and light maintenance equipment.
Maintain fuel and fluid levels for all types of equipment daily.
Complete all Landscaping duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Previous experience in proper turf care and identification of turf pests and diseases
Excellent communication skills and organizational skills
Valid State Driver’s License

BENEFITS INCLUDE:

Activities

Fishing Guide

Greenough

The Resort at Paws Up is looking for experienced Fishing Guides with an extensive background in fly-fishing. Fishing guides share knowledge of the rivers of the region, entomology, and fishing techniques to guests while creating lasting memories for them. Safety is a high priority during instruction and fishing expeditions.

We are seeking outgoing, customer-focused candidates with a strong work ethic to join our Activities department for our summer.

PRIMARY DUTIES AND RESPONSIBILITIES

Teach fly fishing fundamentals, including fly casting and fly-fishing, to a wide range of ages and abilities while adhere to the rules and regulations of the Montana Fish, Wildlife and Parks Department, and the Montana Board of Outfitters.
Instruct guests in the art of fly fishing, river etiquette and wildlife of the area.
Conduct fly fishing excursions in a variety of settings, including in a floating raft.
Preform safety and instruction of each guided activity to participants.
Navigate and row a drift boat or raft efficiently and safely.; Pilot a river raft down Class II and (very limited) Class III whitewater.
Understand river morphology, whitewater rescue techniques, and proper river etiquette.
Share passion for the outdoors and Western Montana with guests.
Operate company vehicles properly.
Perform physical and administrative duties for the preparation and end of each activity expedition.; Assist in lunch presentation and preparation.
Work closely with Activities management, co-workers and other departments on providing effective communication, planning, and organization to ensure all activity needs are met.
Remain calm under pressure; handle crisis management as it unfolds and remain flexible to change as events happen.
Be helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.
Assist in other activity assignments and duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
18 years of age or older
Valid Driver’s License; Meet company driving policy
Minimum 2 years of experience in fly fishing and instruction
Experience in navigation of a raft and/or drift boat
Ability to work collaboratively and individually
Friendly and professional manner with guest, team members, and management
Valid Montana Fishing and Conservation License

BENEFITS INCLUDE:

Glamping

Glamping Supervisor

Greenough

Looking to grow your experience in leading a team? There is the opportunity to join our team as a Glamping Supervisor. Glamping Supervisors assist in leading a team in providing a unique, specialized luxury service to guest staying in Glamping Camps.

PRIMARY DUTIES AND RESPONSIBILITIES

Oversee Lead Glamping Butlers, Glamping Butlers, and Glamping Butler Assistants
Work with Glamping Manager and Lead Glamping Butler in reviewing daily occupancy reports and evening dining activity reports to prepare Butlers for arrivals, special guest requests, service expectations for the day
Shuttle Butlers to and from scheduled camps
Provide required training and oversight to Lead Glamping Butlers, Glamping Butlers, and Butler Assistants
Oversee the distribution of daily orders, set-up of various events, and the inventory of beer, wine, and liquor; Identify unusable food product and communicate with Culinary for resolutions
Lead and assist team in refreshing Glamping tents, dining pavilion, and other Glamping locations by removing trash, replenishing supplies, washing dishes, cleaning and tiding areas, and replacing amenities
Follow daily assigned instructions and meet deadlines
Stock dining pavilion, tents, and other Glamping areas with all necessary supplies while continuously keeping all work areas clean and organized
Provide dining service to guests at Glamping Dining Pavilion
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly
Assist with guest service issues accurately and promptly
Maintain a high level of attention to detail at all times
Ensure confidentiality of guests before and throughout their stay
Perform public area cleaning, and camp cleaning or any assignment requested
Perform a variety of cleaning activities, including but not limited to, sweeping; scrubbing; mopping, polishing; vacuuming; dusting
Perform Glamping Manager duties in their absence

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Minimum 3 years of experience in customer service
Minimum 1 years of experience of supervising a mid-size team
Proven ability to lead and supervise a team
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills
Proven customer services skills, communication skills, and organizational skills
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid Food Handler’s License
Valid Driver’s License with ability to meet company driving insurance policy

BENEFITS INCLUDE:

Glamping

Glamping Runner

Greenough

Enjoy the hospitality industry and working outdoors? Join our Glamping Operations team as a Glamping Runner. Glamping Runners assist the Butlers in maintain and providing service to our Glamping Camp locations.

PRIMARY DUTIES AND RESPONSIBILITIES

Operate and maintain cleanliness of Paws Up Vehicle
Ensure Supplies are stored in appropriate areas
Specific responsibilities include, but not limited to receiving and distributing daily orders inventory of products and the distribution of those products to each camp.
Identify unusable product and communicate with our team for resolutions
Assist in all aspects of Nine Mile Kitchen, Chuck Wagon, and Camp operations as needed
Exhibit an understanding of the importance of safe food handling procedures
Always ensure quality
Search for opportunities and achieve better results next time to continue and improve our/your standards
Break down cardboard boxes and place them and other recyclables in the recycle bin
Sweep and Mop the basement of the Nine Mile Kitchen as well as Bathrooms
Follow all company and safety and security policies and procedures
Complete other tasks as assigned by Glamping Management Team

KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma, GED or vocational training or job-related course work
Minimum of 1 year of experience in customer service
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid Driver’s License with ability to meet company driving insurance policy

BENEFITS INCLUDE:

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How to Apply

To apply, please click APPLY HERE via the link below for a current listing of open positions and to submit an online application.

Instagram: @theresortatpawsup
Facebook: @TheResortatPawsUp

Contact Info

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