Events And Group Manager

The Resort at Paws Up is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West.  It's a family owned and award-winning destination that truly inspires.

The Resort at Paws Up is seeking to add an Events & Group Manager to our team. The role of the Events & Group Manager is to support the Director of Events & Conference Services by representing the venue on-site at the venue during events. To coordinate and manage all aspects of implementing events: Catering, Conferences, Meetings, and Events by serving as the liaison between the Resort’s departments, the Sales & Marketing Team, Special Events, meeting planners, groups, event musicians, artists, chefs and vendors.

The Primary Functions are:                                

• Coordinate overall operation of all resort events and catering provided by the Resort at Paws Up. 
• Manage and advise team on events from time of booking, remote and onsite planning, through execution of event, billing and departure. 
• Participate in and attend all pre-con and guest related meetings, and actively support the Special Events, Sales & Marketing Team, and the Resort. 
• Contribute in the communication, planning details, and coordination of all aspects of event and meeting planning; to include interdepartmental meetings, appropriate memos, Banquet Event Orders (BEO), and Group/Event Profiles.  
• Contact upcoming group, guests, and vendors a minimum of 60 days prior to arrival. 
• Assist with preparing detailed Group/Event Profiles and BEOs for special events and/or meetings no less than seven working days prior to the group arrival or meeting date. 
• Ensure accurate documentation and communication for all aspects of resort events and meetings, including menus, dietary needs, meeting set-up and decor, audio-visual needs, client profiles, rooming lists, transportation details, amenities, billing, and other pertinent information as applicable. 
• Assist all Resort departments with proper execution of events and/or meetings. 
• Conduct onsite inspections and advance preparations for all events. 
• Ensure accurate and detailed information is streamlined between Events & Catering, Special Events, Sales & Marketing, the Food & Beverage Department, and the Culinary Team. 
•  Attend and sometimes conduct BEO, Special Events meetings based on Resort needs
• Manage inventory of all Resort event supplies. 
• Assist in creating guest itineraries to ensure maximum value in their stay, while doing your best to accommodate all off-premise and on-property requests. 
• Work with the Special Events and Sales & Marketing Team to develop new ideas and methods for maximizing the Resort property for outdoor events and group activities. 
• Ensure that event and meeting group leads have your direct contact information and are clearly informed of all schedules, locations, and amenities. 
• Work with Director of Events and Conference Services, Director of Special Events, Director of Restaurants, Executive Chefs, Sales & Marketing Department, and onsite management team to ensure the experience of the client and guest exceeds their expectations and curate a personalized memorable experience. 
• Oversee the accurate and timely submission of all catering permits as well as ensuring proper postings at offsite events with necessary documentation. 
• Obtain appropriate approval of the Director of Events & Conference Services for all purchases, rental or leasing of equipment or supportive requirements of event and/or groups prior to and in advance of the actual date of use. 
• Oversee the execution of all special events, meetings, invitational events, and promotions as assigned. 
• Set, communicate and maintain timelines and priorities on every project. 

Looking for Team Members with:

• Bachelor’s Degree in Hospitality or Business field or similar work experience/training 
• Expert experience in Catering or Conference Services Management.  
• Knowledge of Forbes and service management
• Proven ability to lead and manage a team
• Valid Driver’s License

Team members can look forward to: 

• PTO - 9 floating holidays and 15 personal
• Medical, Dental, Vision
• Life Insurance, Long Term and Short-Term Disability
• 401K with match
• Opportunities for career development and advancement
• Carpool reimbursement $5-$20/Day 
• Complimentary Lunch Provided 
• Employee Discounts on Merchandise
• Employee Assistance Program

The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.