Tour Representative
Alaska Tales
Juneau, Alaska
Juneau's premiere whale watching company now seeking applicants for the 2024 summer season
Job Starts: Apr 22, 2024
Alaska Tales Whale Watching
Alaska Tales Whale Watching
Currently recruiting for the season from April 22nd, 2024 to October 12th, 2024.
Alaska Tales Whale Watching is dedicated to providing the best wildlife viewing experiences in Southeast Alaska. Locally owned and operated, we take great pride in delivering a premiere customer experience through a highly collaborative and team centered approach.
Juneau, Alaska
- Location
- Alaska
- Season
- Summer
- Staff size
- 30+
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Housing details
- Housing assistance is available on a case by case basis.
- Meals
- None
- Cell phone service
- Yes, most carriers
- Internet access
- Good
About Alaska Tales Whale Watching
Alaska Tales offers daily whale watching tours in Juneau Alaska during the summer tourist season (May-Oct). We operate multiple 49 passenger catamarans as well as single 16 passenger smaller vessel for a more private and intimate experience. With a staff of more than 30, the team is comprised of a variety of rolls, including boat captains, deckhands, naturalists, bus drivers, doc attendants, and sales staff.
The Employee Experience
Alaska Tales is a team oriented, employee focused operation. Our goal is to provide a safe, supportive, and collaborative work environment that employees return to year after year.
Ideal Candidate
Our ideal candidate is one that thrives in a collaborative environment. Alaska Tales employees can expect to work hard and be paid handsomely for their efforts.
All candidates must be available May 1st through Oct 1st.
Room and Board
Housing assistance is available on a case by case basis.
Employee Perks
- Complimentary tours on all Alaska Tales products
- Performance bonuses
- End of season bonus
- Employee referral bonus
- Relocation assistance (applicable to specific roles)
Getting Here and Getting Around
Some employees choose to bring a personal vehicle, however one is not required. Juneau Alaska is a small town that is relatively easy to navigate without the use of personal transportation. `
For Fun
Southeast Alaska offers some of the best hiking, wildlife viewing, canoeing, mountaineering, and historical sites the state of Alaska has to offer. Come see for yourself and enjoy the experience of a lifetime.
Jobs in the Spotlight
Current Job Openings
- Clean driving record
- Class A or B CDL with Passenger endorsement
- 2+ years experience in driving passenger buses
- Perform daily pre-check on assigned bus
- Drive safely along designated routes
- Obey traffic laws, safety procedures, and transit regulations
- Pick up and drop off passengers at designated locations
- Follow a specific timetable while on duty
- Assist with passenger loading
- Communicate with employers regarding delays or any passenger issues
- 50 ton USCG Masters License
- Strong outboard boat handling skills preferred
- Detail oriented, safety-oriented work ethic
- Must be team oriented and enjoy working with others
- Must exhibit excellent time management skills
- Capable of working long hours/flexible hours
- Capable of lifting 50 pounds
- Current first aid and CPR certification
- Subject to pre-employment and/or random drug testing
- Cell phone with text/voice mail
- Reliable transportation
- Operate company vessels and conduct regular daily whale watching tours
- Perform ethical and responsible wildlife viewing practices
- Oversee upkeep and maintenance of vessels
- Oversee Deckhand/Naturalist duties
- Maintain a high standard of quality for our tours
- Maintain positive relationships with staff
- Adhere to company standards
- Maintain a daily ship's log
- Provide oversight on all safety issues
- Well versed on local & federal laws regarding wildlife viewing.
- Must be familiar and compliant with all regulations included in the Marine Mammal Protection Act, NOAA Fisheries guidelines, and Whale Sense wildlife viewing procedures.
- Background in ecotourism preferred, specifically viewing cetaceans.
- Experience working on boats
- Whale watching or other ecotourism experience preferred
- Outgoing, positive attitude
- Subject to pre-employment and/or random drug testing
- Cell phone with text/voice mail
- Reliable transportation
- Excellent customer service
- Detail oriented, safety-oriented work ethic
- Must be team oriented and enjoy working with others
- Capable of working long hours/flexible hours
- Capable of lifting 50 pounds
- Line handling
- Current First Aid and CPR preferred
- Conduct safety briefings
- Conduct fun and informative talks for guests about the whales and other wildlife of the local area
- Interact with guests and answer questions
- Safety procedures, knowledge and readiness
- Line handling
- Upkeep and maintenance of vessels
- Maintain a high standard of quality for our tours
- Maintain positive relationships with staff
- Adhere to company standards
- 18+ years or older
- Excellent communication skills
- Reliable transportation
- Meet guests disembarking cruise ships.
- Collect vouchers and ensure each guest is appropriately checked in.
- Provide guests with an overview of the tour and answer any questions they may have.
- Assist guests to appropriate transportation for departure.
- Communicate in person and via phone with the tour coordinating team.
- General administrative/ bookkeeping work.
- Additional responsibilities as needed including customer service phone calls, emails, reservations.
CDL Driver
$25.00 - $30.00 / hour + tips
Juneau
Alaska Tales is looking for professional drivers who possess a positive attitude and enjoy working with all types of people in a fast-paced, dynamic work environment.
Job Requirements
Job Duties and Responsibilities
Other job duties include delivering a narrative to passengers about Juneau and the local area, collecting passenger tickets while boarding at the Mendenhall Glacier Visitor Center, and getting passengers to and from the boat harbor in a timely manner.
The ideal candidate should be outgoing, hardworking, and excellent at communicating. Some customer service experience would be helpful for this position. You will greet and load tour guests on the cruise ship dock in a friendly and professional manner. Attention to detail, excellent customer service, conflict resolution and communication skills are required for this position.
Whale Watch Captain
$6,500.00 - $8,500.00 / month + tips
Juneau
Alaska Tales Whale Watching is seeking a full time Whale Watching Captain for the upcoming summer season in Juneau, Alaska.
Captains are responsible for the safe operation of daily whale watching tours, including basic vessel maintenance, accurate completion of daily logs, Whale Sense viewing compliance and training, safety speeches, basic crew training overseeing Deckhand/ Naturalist duties and setting a good example for wildlife viewing ethics and methods on the water. Season: Mid-April to October. Schedule varies, 5-6 days a week minimum.
Job Requirements:
Job Duties and Responsibilities:
Other Considerations:
Naturalist
$50.00 - $70.00 / trip + tips
Juneau
Alaska Tales Whale Watching is seeking full time Naturalists for the upcoming summer season in Juneau, Alaska.
As a naturalists, you are responsible for the preparation, presentation and education of the local wildlife to our guests, including vessel safety procedures, migratory patterns, feeding habits, behavioral patterns and more. Season runs May 1st through Oct 1st. Schedule varies, 5-6 days a week minimum.
Job Requirements:
Job Skills:
Job Duties and Responsibilities:
Tour Representative
$18.00 - $22.00 / hour
Juneau
Alaska Tales Whale Watching is seeking full time Tour Attendents for the upcoming summer season in Juneau, Alaska.
We are looking for candidates who possess strong communication skills, ability to multitask, and enjoy working in a fast paced, team oriented dynamic work environment.
Job Requirements:
Job Duties and Responsibilities:
How to Apply
Please send your resume to alaskatalesjuneau@gmail.com. Make sure to include current contact information, as well as indicate what position you will be applying for.
Contact Info
- Tommy English
- alaskatalesjuneau@gmail.com
- (907) 419-3098
- www.alaska-whalewatching.com
