Front Desk/Store Clerk

At the front desk, yours will be the first face and smile people see when they walk through the door. We are looking for someone who will demonstrate a genuine presence of welcome and hospitality, a strong work ethic, and a willingness to jump in wherever needed. This person must desire to be a part of the community as a whole and have a passion for creating a warm and welcoming environment while delivering the highest level of service to our guests. We are committed to building staff members who embody our mission and values and encourage others in that direction as well.  

Staff member benefits include free on-site housing, an hourly wage paid out bi-weekly, a free shift meal, and free and discounted activities. Seasonal and year-round opportunities available!

Qualities of the Ideal Candidate:  

• Possesses a strong background in the customer service/hospitality industry 
• Professional and polished communication skills.   
• Committed to excellence and detail-oriented  
• Strong organizational skills and the ability to work with and develop systems  
• Able to multi-task and problem solve  
• Self-starter and autonomous, able to use time productively  
• Knows when to ask for help and bring in managers for assistance 
• Computer skills: Outlook, Google Drive, ability to learn new software easily  
• Exhibits a positive and professional attitude toward guests and staff  
• Driven toward personal and professional growth  
• Demonstrates a high level of self-awareness  
• Passionate about connecting with people  
• Is a leader and torchbearer for community culture and values. Sets a good example by honoring community standards, both on and off the clock.   
• Understands and is willing to undertake the challenges of living and working in communal housing in a remote location.  

Front Desk Duties:  

• Greet guests as they walk in the door  
• Be knowledgeable about all the Outpost’s offerings and policies  
• Confidently address guest questions and needs  
• Answer phones and emails in a timely and professional manner  
• Book reservations for lodging and activities while accurately setting expectations  
• Facilitate the check-in process for guests arriving for lodging or adventures, ensuring all needed paperwork is signed and payment is taken  
• Take to-go meal orders over the phone  
• Mail runs to the local post office 
• Any other tasks as needed  

Store Duties:  

• Thoroughly complete daily cleaning checklist for the store, front desk area, and restrooms  
• Stock coolers and shelves; ensure products are priced and placed appropriately  
• Process store transactions accurately  
• Open and close the till  
• Other occasional duties: Authorize gas pumps for fuel transactions, fill propane tanks  
• Special projects, based on skills and interests