Glacier National Park Conservancy

Sales Associates operate our busy retail stores during the summer season (May – October). One of the ways the Glacier National Park Conservancy (GNPC) raises money for Glacier Park is by selling souvenir items in the National Park Service (NPS) Visitor Centers. We offer a wide selection of t-shirts, books, postcards, magnets, and more. Sales Associates may be based out of West Glacier (working at our West Glacier, Apgar, and Logan Pass stores) or St Mary (working at our St Mary and Logan Pass stores).

The primary roles for Sales Associates are operating the register, re-stocking product, assisting customers, and folding t-shirts. They also receive orders from our warehouse, organize back stock, count inventory, and keep stores clean and organized. Another important role of Sales Associates is to act as ambassadors for the Glacier Conservancy by asking for donations and helping visitors connect with our mission and projects.

It’s truly a team effort to keep the checkout lines moving efficiently and to keep the shelves well-stocked with product. Our staff operates our retail stores with great care and provides excellent customer service to visitors. Ultimately, the money raised at our retail registers supports our mission to preserve and protect Glacier Park for future generations.

Job Duties and Responsibilities:

• Welcome Glacier Park visitors and assist with merchandise selection
• Accurately process transactions and run credit cards using our POS system
• Stock and display merchandise according to GNPC guidelines
• Keep the stores clean and tidy
• Receive orders from the warehouse to the stores
• Troubleshoot IT issues as they arise
• Organize stockrooms and back stock
• Communicate with warehouse and office staff
• Improve efficiencies at the register to maximize the number of transactions processed
• Ask for donations to Glacier Park with each transaction and inform park visitors about our mission and Friends of Glacier donation program
• Cooperate with Glacier Park staff to ensure that protocols are followed in operating the Visitor Center stores
• Early-season and late-season projects (store set-up, inventory work, yard work, etc.)
• Follow the Employee Handbook for maintaining a safe, professional, and positive work environment

Education and Experience:

• High School Diploma required
• Related retail or customer service experience preferred
• Must have valid Driver’s License
   

 Knowledge, Skills and Abilities:

• Knowledge of and interest in Glacier National Park preferred
• Excellent customer service and communication skills
• Ability to work with minimal supervision
• Ability to work as part of a team to accomplish the tasks at hand
• Strong computer skills
• Understanding of appropriate behavior in a professional work environment
• Ability to stock and merchandise product in an attractive and organized way
• Knowledge of retail inventories and ability to take accurate counts

Physical Requirements and Work Environment:

• Strength to handle boxes weighing up to 50 pounds, with assistance and hand carts
• Stamina to stand for long periods of time
• High energy to work in a fast-paced environment
• Willingness to work some holidays and weekends
• Flexibility to accommodate changes to the schedule, due to unpredictable weather or wildfires

Warehouse Specialists assist the Warehouse Manager in receiving & distributing product to several busy retail store locations. One of the ways the Glacier National Park Conservancy (GNPC) raises money for Glacier Park is by selling souvenir items in the National Park Service (NPS) Visitor Centers.

Warehouse Specialists are primarily focused on fulfilling and delivering orders to the stores. Warehouse work is both physical and detail oriented. It’s helpful to be good with data and numbers to help ensure accurate inventory counts. Warehouse Specialist positions are based out of West Glacier, MT. The warehouse season runs from April – October.

It’s a big job to keep the stores stocked and the warehouse organized. We sell through a lot of product in a short season, and our stores are small with limited storage space. It takes a dedicated effort to get the right product to the right locations in a timely manner. We work in a fast-paced environment that does not stop during the height of the season!

It’s truly a team effort to keep the checkout lines moving efficiently and to keep the shelves well-stocked with product, and the warehouse team plays an integral role in making it happen. Ultimately, the money raised in our retail stores supports our mission to preserve and protect Glacier Park for future generations.

Job Duties and Responsibilities:

• Receive incoming deliveries and check in product in a timely manner
• Communicate with stores about what is needed
• Deliver product to stores and assist with putting product away in stockrooms
• Occasional register coverage for short breaks by store staff
• Notify Warehouse Manager when inventory discrepancies are discovered, or when stock is low
• Price product and check that product information is accurate in POS system
• Spot check inventory counts to ensure POS system is accurate
• Keep warehouse clean and organized
• Assist with end of season inventory counts
• General facilities work including cleaning, yard work, and light maintenance
• Follow the Employee Handbook for maintaining a safe, professional, and positive environment
• Other duties as assigned
   

Education and Experience:

• High School diploma required
• One year warehouse/fulfillment experience preferred
• Previous experience with POS systems preferred
• Must have valid Driver’s License

Knowledge, Skills and Abilities:

• Ability to work independently with minimal supervision and also to work collaboratively with other warehouse and store staff
• Strong organizational and time management skills
• Attention to detail
• Willingness to admit mistakes and make efforts to correct them
• Ability to work well as part of a team
• Excellent communication and problem-solving skills
• Flexibility and ability to prioritize tasks
• Understanding of appropriate behavior in a professional work environment

Physical Requirements and Work Environment:

• Ability to stand, be active, and/or drive for a minimum eight-hour shift
• Frequently lift and handle cartons weighing up to 50 pounds, with the of use handcarts
• Willingness to drive a 15 passenger van on mountain roads in inclimate weather
• Ability to bend down or kneel on the ground to stock or pull products from shelves
• Positive attitude to work in a fast-paced environment
• Willingness to work holidays and weekends
• Flexibility to accommodate changes to the schedule, due to unpredictable weather or wildfires