Current Job dates:
Currently recruiting for the season that runs from May 1st, 2024 to October 31st, 2024.
- Maintain a neat and professional appearance, wearing the prescribed uniform for that time of the day.
- Pick up & carry a pager and/or radio, always ready to respond to any request.
- Greet all guests as they arrive or leave the front door of the lodge.
- Open doors for all who enter or exit.
- Answer guests questions, particularly with regard to resort locations and services.
- Escort guests to their room/cottage; orient them to its features.
- Assists guests with their luggage.
- Store, deliver, & retrieve guests’ luggage in bell closet.
- Transport guests around the resort.
- Transport guests to town or run errands for guests (per manager approval).
- Ensure the entrance (inside & out) is always clean, neat & tidy; assist with general pick-up & clean up around the Lodge, Lodge Lawn, and deck.
- Perform routine guest service requests as requested by the guests themselves the concierge, or the front desk (verbally or via the pager)- such as delivering ice, amenities, flowers, TV’s.
- Deliver food and/or beverages as requested to guests or guest rooms.
- Assist banquet set up staff, as time allows, particularly in the Main Lodge area, with preparations for or clean up after special events.
- Assist with valet parking when requested on a BEO.
- Turn on lights in the accommodations of guests arriving after dark.
- Other duties as assigned
- Individuals with attention to detail, customer service skills, and strong work ethic are preferred.
- High school diploma or general education degree (GED); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence and effectively present information in one-on-one situations in person and over the telephone in English.
- Technical competence in basic computer programs and functions is desired. (ie. Work, Excel, etc.)
- Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions.
- Ability to perform very heavy work (defined as exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or 20 pounds of force constantly to move objects.)
- Ability to stand for long periods of time and use hands, talk and hear. Visual acuity necessary to navigate from point A to point B, to provide assistance to others with a variety of needs or requests, to operate a motorized vehicle safely, and to perform other such tasks requiring distance vision.
- Must be willing and able to pass a background check.
- Washes all wares in dishwashing machine or by hand according to applicable food safety
and other codes and regulations. - Polishes all silverware, platters and chafing dishes.
- Handles all china and glassware carefully to minimize breakage.
- Stores all dishes and other wares in proper areas.
- Cleans dish machine and dish area according to pre-established schedule.
- Maintains inventories of soap, chemicals and paper towels in the kitchen area.
- Washes and polishes all stainless steel in the kitchen including shelves, dish cabinets,
ice machines, coffee area, refrigerators and walk-ins. - Collects trash from kitchen areas; empties garbage cans and washes and re-lines with new bags;
breaks down boxes, crates and removes debris. - Examines garbage for misplaced silverware, dishes, glassware and other reusable items.
- Washes and cleans receiving, trash and other kitchen-related areas.
- Sweeps and mops kitchen floors.
- Performs other tasks such as assisting in food preparation, storing foods after delivery and cleaning coolers, freezers and storerooms.
- Transfers supplies and equipment between storage and work areas.
- Continuously inspects floors in kitchen areas to assure they remain clean, dry and clear of debris.
- Assists in completing weekly kitchen cleaning and maintenance list.
- Cleans and safely stores all brooms, mops and other cleaning equipment in proper places.
- Uses all chemical cleaning supplies in a safe and careful manner.
- Helps food servers by prioritizing the washing of specified service items.
- Understands and consistently follows proper sanitation practices including those for personal hygiene.
- Communicates clearly and cordially with both front of house and back of house employees.
- Attends departmental staff meetings.
- Performs other appropriate tasks assigned by the Chef De Cuisine
- Report accidents, illnesses or “near-miss” incidents immediately to supervisor or supervisor on duty
- Knowledgeable of and proactively represent Hermitage Club Standards of Service
- Complete applicable required company, departmental and safety training as assigned by supervisor
- Adherence to the appearance/dress code of the department
- Assist other departments as necessary as defined by reports to supervisor
- Complete other duties as requested by your supervisor based upon business need.
- Food Safety Certification
- Understand and follow verbal and written instructions.
- Must be able to work holidays, weekends, and overtime as needed.
- Work effectively in the absence of supervisor, self-directed work.
- Establish and maintain cooperative working relationships.
- Ability to read, write and understand English.
- Must exhibit a positive attitude and work in the capacity of your supervisor’s requests.
- Must be knowledge of and operate within the guidelines of the Safety Policy.
- If this position requires the need to operate a company vehicle, a MVR is required and will be paid for and submitted by employee to supervisor prior to the employee driving vehicle.
- Perform other duties as assigned by management or supervisor.
- Required to stand for long periods of time and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- The ability to, at times, work in a face paced environment. Push, pull or lift up to 50 pounds.
- Continuous repetitive motions.
- Work in hot, humid and noisy environment.
- GED or High School Education preferred
- At least 1 year experience working in a dishwashing or with a dish machine preferred
- Emptying trash from all function areas.
- Changing linen, and putting it in the correct areas for cleaning by housekeeping.
- Vacuuming all meeting rooms after functions.
- Inspecting Banquet equipment for defects, cleanliness, and any other maintenance needed and reporting to the Manager.
- Cleaning and mopping of the storerooms and meeting rooms.
- Setting up meeting rooms and private function areas with the appropriate equipment and materials, including tables, chairs, glasses, water, pens, writing tablets, and any other items requested.
- Storing equipment and materials neatly in proper areas.
- Icing and watering all meetings at the start and during breaks
- Position requires heavy lifting up to 50 pounds on a regular basis.
- Must be detail oriented and have ability to read BEOs and follow instruction.
- Extremely detail oriented
- Tactful, approachable, perceptive and customer service oriented
- Able to communicate effectively with guests, staff and supervisors
- Clean, well kept, professional appearance
- Self-motivated, adaptable, responsible and reliable
- Able to perform multiple tasks systematically in a fast paced environment
- Able to co-operate with co-workers and staff to promote and maintain team spirit
- Positive attitude and excellent communication skills
Cook
Experienced cooks at all levels for casual and fine dining venues as well as banquets, weddings, and pastry bake-shop. May 10-October 30
*H2b In Country Cook II
*H2b In-Country Extensions (May 2024)*
Basin Harbor offers opportunities to extend your existing H2b visa. If you are in the USA now, and your visa ends no earlier than May, 2024, we'd love to talk! We are seeking Housekeeping Staff (including Laundry and Public Space), Overnight Front Desk Agents, Servers, and Cook II. Click a link below to apply.
H2b In Country Overnight Front Desk Agent
*H2b In-Country Extensions (May 2024)*
Basin Harbor offers opportunities to extend your existing H2b visa. If you are in the USA now, and your visa ends no earlier than May, 2024, we'd love to talk! We are seeking Housekeeping Staff (including Laundry and Public Space), Overnight Front Desk Agents, Servers, and Cook II. Click a link below to apply.
H2b In-Country Housekeeper
*H2b In-Country Extensions (May 2024)*
Basin Harbor offers opportunities to extend your existing H2b visa. If you are in the USA now, and your visa ends no earlier than May, 2024, we'd love to talk! We are seeking Housekeeping Staff (including Laundry and Public Space), Overnight Front Desk Agents, Servers, and Cook II. Click a link below to apply.
Bartender
Basin Harbor has multiple indoor dining venues, indoor and outdoor bars, banquets, weddings, and special events. Our bartenders must be energetic, personable, engaging, and willing to uphold the tradition of exceptional guest service at Basin Harbor.
We will consider applicants who seek an In-Country H2(b) extension.
Bell Person
The Bell Staff serves resort guests by greeting them upon their arrival at Basin Harbor and assisting them with their varied needs, presenting a confident, welcoming attitude.
Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer.
Responsibilities and Duties:
Essential Qualifications and Competencies:
Concierge
Our Concierge is the kind, helpful face of Basin Harbor, providing local and resort information to our guests. Dinner reservations, recreation activities, child care and pet sitting are all coordinated through the efforts of the Concierge.
For our 2024 season, we cannot consider H2b applicants.
Dining Services Supervisor
The Dining Services Captain confidently supervises and coordinates banquet events and dining service at Basin Harbor, assisting service staff as necessary and implements and ensures Basin Harbor policies and procedures are followed to provide our guest with outstanding culinary experiences at Basin Harbor.
Host/Hostess
Basin Harbor's Hosts and Hostesses greet guests, shows them to their seats, and assists the serving staff and the Dining Room Captain or Manager to provide an enjoyable dining experience. We offer breakfast and dinner service, and host staff may also be asked to assist at events, banquets, and lakeside dining.
Housekeeping
Our public Space Attendants, Housekeepers, Housepersons, and Laundry workers are essential to maintaining the high standards our guests enjoy. Join the team that makes that magic happen! These positions are available to American candidates as well as to in-country H2b applicants Apply via the links below.
Dishwasher
Responsible for general cleanliness and organization of the kitchen dish area and other Food and Beverage kitchen prep areas. Wash and properly store all cooking utensils, china equipment, flatware and glassware. Able to perform essential functions in an efficient and organized manner while openly communicating with front of house and back of house team members.
Duties and Responsibilities include the following. Other duties may be assigned.
Requirements:
Physical Demands and Work Environment:
Education and or Experience:
Red Mill Assistant Manager
Seasonal position
A former saw mill now hosts our incredibly popular Red Mill restaurant. Where else can you fly in for a burger, or watch the kids exploring our giant play structure while enjoying an unmatched meal and exceptional local brews?
Join the service team that has earned this amazing restaurant a huge local (and not-so-local) following. Apply Here.
Also seeking, for 2024:
Red Mill Manager
Red Mill Server
Red Mill Host
Red Mill Bartender
Red Mill Bartender
Seasonal position
A former saw mill now hosts our incredibly popular Red Mill restaurant. Where else can you fly in for a burger, or watch the kids exploring our giant play structure while enjoying an unmatched meal and exceptional local brews?
Join the service team that has earned this amazing restaurant a huge local (and not-so-local) following. Apply Here.
Also seeking, for 2024:
Red Mill Manager
Red Mill Assistant Manager
Red Mill Server
Red Mill Host
Red Mill Host
Seasonal position
A former saw mill now hosts our incredibly popular Red Mill restaurant. Where else can you fly in for a burger, or watch the kids exploring our giant play structure while enjoying an unmatched meal and exceptional local brews?
Join the service team that has earned this amazing restaurant a huge local (and not-so-local) following. Apply Here.
Also seeking, for 2024:
Red Mill Manager
Assistant Manager
Red Mill Server
Red Mill Bartender
Red Mill Manager
Seasonal position
A former saw mill now hosts our incredibly popular Red Mill restaurant. Where else can you fly in for a burger, or watch the kids exploring our giant play structure while enjoying an unmatched meal and exceptional local brews?
Join the service team that has earned this amazing restaurant a huge local (and not-so-local) following. Apply Here.
Also seeking, for 2024:
Red Mill Assistant Manager
Red Mill Server
Red Mill Host
Red Mill Bartender
Red Mill Server
The distinctive décor featuring rough-hewn beams, antique farm equipment, and walls covered in Basin Harbor nostalgia makes The Red Mill Restaurant a resort favorite. And where else in VT can you fly in for a burger? The renovated sawmill features the best fresh and local food ingredients, along with signature Vermont brews, including our own Red Chair Ale. It is a casual dining experience resort guests and locals appreciate!
We cannot consider H2b applicants for this position.
Server
With a number of dining venues on our 700 acre property, servers provide Basin Harbor guests with an enjoyable experience. Opportunities for formal or casual meal service, breakfast, lunch, dinner, weddings and events, even lakeside dining. We will consider IN COUNTRY H2b applicants with May 7, 2024 availability for this position.
Event Set Up
The Event Set Up team prepares, and breaks down of all group meetings, weddings, luncheons and banquets including outdoor dining.
Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer
Responsibilities and Duties:
Essential Qualifications and Competencies:
Reservation Agent
The Reservation Agent makes, records, and modifies guest reservations for the resort, providing general information, or booking recreational activities. Reservation Agents are cross-trained to assist with other Front Office positions.
This is a seasonal position with a need from May through October.
How to Apply
Please complete our online application. We’re so glad that you have considered joining our team this season.
Contact Info
- Dorothy Anguish
- jobs@basinharbor.com
- (802) 475-7848
- basinharbor.com
