Golf Course Pro Shop Attendant

The Golf Course Pro Shop Attendant will have the primary day-to-day responsibility of assisting the GM and the Golf Professional in the operations of the golf shop. This includes administering shop duties such as opening and closing, answering calls, and making golf reservations. This position is also responsible for helping maintain the golf cart fleet, assisting guests in the check-in process, helping guests with merchandise, and assisting the sale of food and beverage. 

Duties/Responsibilities

· Promote sales of TRMF events and services by providing all customers with complete information and showing enthusiasm for these offerings.

· Stay informed about Medora events and activities, attend weekly departmental informational meetings.

· Greet customers and give each guest excellent customer service.

· Administer POS transactions for merchandise, food and beverage, and rentals, as well as maintain and update the tee sheet. 

· Assist the outside service team in ensuring the cleanliness of the property and the golf carts that are provided to guests upon check-in for play. 

· Reconcile cash register sales, ensure the correct collection of cash and receipts. 

· Be knowledgeable about the course and the surrounding area to provide guests with exceptional guest service.

· Assist with tournament operations at the golf course. 

· Follow proper opening and closing procedures.

· Participates in workplace safety training sessions.

· Be available to work shifts at the Medora Musical and other positions as needed. 

· Performs other related duties as assigned. 

Required Skills/Abilities

· Excellent verbal communication skills.

· Provide consistent, excellent customer service.

· Reliable, on time, and ready for every shift.

· Ability to stand for extended periods of time. 

Required Education and Experience

· Must be 16 years old. 

· Previous experience with golf courses or driving ranges preferred.

· Previous experience with POS system preferred. 

· Must be able to work in outdoor environments. 

· Must be fluent in English, bilingual a plus.