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Tongass Trading Dock Store
Tongass Curio
Inside Passage
Tongass Trading Outlet Store

Tongass Trading Company

Currently recruiting for the season from April 30th, 2024 to October 18th, 2024.

The Souvenir Division of Tongass Trading Company, is one of two divisions in the longest continually operating retail establishment in the state of Alaska. The Souvenir Division is comprised of four souvenir stores that serve over a million tourists that visit beautiful Ketchikan, Alaska each year.

Ketchikan, Alaska is located on the beautiful, lush green mountainous island of Revillagigedo in Southeast Alaska

Location
Alaska
Season
Spring, Summer, Fall, Winter, and Year Round
Staff size
65
Housing
Whether included in the compensation package or provided at a cost, housing is provided for staff.
Housing details
Completely furnished housing for $200/month for seasonal employees
Family housing available
No
Single occupancy housing available
Yes
Pet friendly
No
Meals
None
Cell phone service
Yes, most carriers
Internet access
Good

About Tongass Trading Company

We sell more than souvenirs, we provide memories! Tongass Trading souvenirs remind visitors of the incredible vacation they had in the magnificent state of Alaska!  At any one of Tongass Trading Company's four Ketchikan souvenir stores you will find the best selection of souvenirs and the most happy, helpful, and energetic staff on the island. We pride ourselves in providing our time conscience visitors the ultimate shopping experience by having well stocked, easily shopped stores and fast, efficient cashiers. Visitors and locals alike love shopping at Tongass Trading Company!

The Employee Experience

Living and working in beautiful Ketchikan, Alaska is an experience all to its own. Even though we live on an island, you will have the opportunity to meet people from all over the world. You will have the opportunity to gain new skills and experience living in a culturally diverse, scenic, vibrant community. Making new friends amongst co-workers is one of the highlights of working in the Tongass Trading Souvenir Division. 

We foster a T.E.A.M. environment where Together Everyone Achieves More.  Each team member has a valuable role to play in the success of each store, whether it be cashiering, stocking, recovery, gathering merchandise in the warehouses, cleaning up or leading the charge. When the cruise ships are in port we are crazy busy, requiring all team members to be engaged in cashiering, customer service, and stocking. In between rushes or ships it's all hands on deck getting the store recovered, cleaned and fully stocked before the next wave of customers or ships arrive. There's never a dull moment in our high volume, fast paced environment!

Ideal Candidate

Our ideal candidate likes to keep busy, and finds fully engaging in work to be rewarding. They are confident, energetic, and eager to jump right in to help their store be successful. We count on our team members to be reliable, trustworthy, and able to be adaptable and multi-task in a fast paced environment. Having a positive attitude and customer friendly personality makes work more fun for the entire team!

Must be able to be on your feet for up to 10 hours a day, do ladder work, and some areas of responsibility require regularly lifting up to 50 lbs.

Room and Board

Completely furnished housing is available for seasonal team members for $200/month.  All housing units include free laundry facilities, kitchen stocked with dishes and cookware, shared or private bedrooms include bed, linens, pillows, and towels. We have a limited number of private rooms. Housing units are no pets, drinking, smoking or vaping. 

Employee Perks

Our team members enjoy...

  • An employee discount in both the souvenir and retail divisions of Tongass Trading Company
  • Competitive wages
  • Working inside out of the rain
  • Working right next to the cruise ship docks
  • Small town hospitality 
  • Beautiful nature trails within walking distance
  • Plus other perks specific to seasonal or year round positions

Getting Here and Getting Around

Ketchikan is served year round by Alaska Airlines and during the summer by Alaska and Delta Airlines. The Alaska Marine Highway ferry system can be accessed in Bellingham, Washington for a scenic ocean voyage to our island. 

All of Tongass Trading’s stores and housing units are within walking distance of each other or on the borough’s bus system.  Some drive, some bike but most find walking and the bus to be the easiest way to get around town.

For Fun

Our team members enjoy exploring one of the most beautiful places on earth through hiking the numerous trails in the Tongass National Forest, bon-fires on the beach and picnics at the lake.  Ketchikan has a movie theatre, library, and a complete recreation center sporting a pool and water fun center. Of course an Alaskan experience would not be complete without doing some sports fishing in the “Salmon Capital of the World” from shore or by boat. Other activities our team members participate in are local tours, paddle boarding, game nights, hammocking, whale watching, shopping and jumping in the ocean.

Current Job Openings

    Souvenir Division

    Retail Store Associate

    $16.00 / hour
    Ketchikan

    Seasonal Retail Store Associate: The Souvenir Division of Tongass Trading Company, the longest continually operating retail establishment in the state of Alaska is hiring for the 2024 summer season. The Tongass Trading Souvenir Division is comprised of four souvenir stores that serve over a million tourists that visit beautiful Ketchikan, Alaska each year. Having prime locations right on the cruise ship docks or right across the street; our stores are CRAZY busy.

    We are looking for full and part-time seasonal employees to work in our stores in Ketchikan, Alaska for the 2024 summer season.

    Your responsibilities may include:

    • Customer service
    • Stocking sales floor merchandise
    • Sales floor recovery
    • Cashiering
    • Processing merchandise in the warehouses
    • Opening/closing cash registers
    • Communicating store needs with managers
    • End of season inventory

    Skills/Abilities you need to be successful:

    • Customer service friendly personality
    • Reliable
    • Energetic
    • Ability to perform in fast-paced environments
    • Ability to quickly switch back and forth between tasks
    • Excellent communication skills
    • Organized
    • Quick learner
    • Flexibility to work hours and days as needed

    Perks:

    • 20% employee merchandise discount
    • Seasonal borough bus pass to get around Ketchikan
    • Travel cost up to $300 reimbursed to Alaska and return travel up to $500 paid with a fulfilled seasonal contract
    • $1/hr bonus for every hour worked with a fulfilled seasonal contract
    • Completely furnished housing for $200/month

How to Apply

Please email your resume to souvenirs@tongasstrading.com.

Seasonal employment for the 2024 season is from the end of April - middle of October. Preference is given to those that can complete the entire season. However, resumes are accepted for those with partial season availability.

 

Contact Info

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