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The Operations Manager works with the Director of Finance and Operations to coordinate and implement the day-to-day operations of the business office. 

ESSENTIAL JOB FUNCTIONS:

1. Manage computer systems and operations of tech-related items
2. Maintain personnel files for employees and volunteers
3. Manage onboarding and offboarding of all TYFS Employees
4. Coordinate job listings and employment ads for open positions within TYFS
5. Serve as the first point of contact for potential new hires.
6. Serves as the HR liaison and coordinates:
   1. Health/dental insurance 
   2. Retirement Benefit
   3. Time-off Policy
7. Works with program directors on scheduling for employees.
8. Update and maintain the Policy and Procedure Manual as directed by The Directors.
9. Works with Directors to apply for and manage Red Top Meadows CARF Accreditation Materials
10. Submits or assists with all reports on grants for the Department of Workforce Services. 
11. Works with the Executive Director and Director of Operations & Finance to have systems to gather relevant outcome data for each program and collect and organize that data to inform program development and effectiveness through our ERM System.
12. Manage TYFS ERM system for all program areas. 
    1. Help onboard new employees to the ERM system
13. Works with The Director of Operations and Finance and the Head of School to maintain our Title 1 grant process.
14. Works with the Director of Operations and Finance to facilitate Medicaid monthly billing for all program areas. 
15. Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Two years of applicable experience in an office setting.
• A clear understanding of and commitment to the principles of confidentiality in our work.
• Required working knowledge in QuickBooks, Excel, Word, and other database-type systems.