Sorrel River Ranch Resort & Spa
Sorrel River Ranch Resort & Spa
Sorrel River Ranch is a Four Diamond luxury guest ranch located along the scenic Colorado River surrounded by 2,000-foot high cliffs, buttes and mesas. We elevate the guest experience by offering unparalleled services and experiences with authentic western hospitality and a genuine commitment for responsible land stewardship.
As an exclusive oasis surrounded by the spectacular scenery of Utah’s iconic arches, canyon-lands, and red rock mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.
- Location
- Utah
- Season
- Spring, Fall, and Winter
- Staff size
- 75-100
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Family housing available
- Yes
- Single occupancy housing available
- Yes
- Pet friendly
- No
- Meals
- Some meals / discounts
- Cell phone service
- Some, ask for details
- Internet access
- Good
About Sorrel River Ranch Resort & Spa
Moab, Utah, home to Arches and Canyonlands National Parks, is surrounded by some of the most stunning red rock landscapes on Earth. Moab’s unique combination of small resort town hospitality, beautiful scenery and the cool waters of the Colorado River has made it one of the most sought after destinations in the American Southwest.
Sorrel River Ranch provides a one of a kind lifestyle in Moab. Located 17 miles from the city center, Sorrel offers convenience to downtown while remaining secluded along 240 private acres facing the Colorado River. Our working ranch offers privacy and luxury unlike any other hotel in Moab. Our property is intimate with 56 guest rooms, in-house dining experiences, adventure center, equestrian center and sustainable garden.
On property, we have our own general store, JJ’s Mercantile, which offers guests and the Moab community homemade pastries, sandwiches and other treats along with essential groceries for adventuring in Utah.
Employee housing is available directly at Sorrel. We offer our employees the opportunity to live along the Colorado River - giving you an authentic river ranch experience of your own!
The Employee Experience
Join Us!
Sorrel is designed to cater to an international audience of highly discerning luxury travelers who are seeking the world’s finest and most authentic destinations. We’ve got an unparalleled location and a beautiful ranch, farm, restaurants and guest houses. We have the desire for greatness. We need you to help execute our vision.
We believe in:
- An unparalleled commitment to genuine, personalized service and hospitality
- Ambitious and delicious farm-to-table cuisine
- A commitment to creating memories through uncommon custom-curated adventures
The Code of the Ranch
Just like the code of the west, on the ranch we live by a simple code.
We ask that everyone follow this code and whenever in doubt, refer to our core values.Think RIVER:
- R Respect: Always treat our guests and each other with Dignity and Respect
- I Integrity: Integrity is a core value for our success. Always conduct yourself in a manner that is ethical, honest, and trustworthy
- V Vigilance: Remain vigilant in all efforts to maintain standards set for the property, our guests, our coworkers, and the overall Sorrel community
- E Enthusiasm: Have fun and foster a team spirit throughout you daily interactions with coworkers and guests
- R Responsibility: Taking individual accountability for mindset and behavior
Our guests come to Sorrel River Ranch to luxuriate in the western world of heroes, mesa, and vistas. Our guests are on a quest to find luxury and adventure, and our mission is to assist in every means possible to make their journey special, unforgettable, peaceful, inspiring and unique.
Our goal is to exceed our guests’ expectations in every way--through outstanding service, attention to detail, personalization of the guest experience, forging genuine guest connections, and maintaining standards of the highest quality.
Make Moab your home this season.
As a member of the Sorrel Team, you will be entrusted with guiding our guests through all that our ranch and Moab has to offer. You will be challenged to go above and beyond, to operate at the highest level, and to be creative, gracious, and caring in all you do for both our guests and your teammates.
We want your time with us to be rewarding. We want you to look at your work with us not only as a job, but as a crucial role in an operation and an experience bigger than any one of us. To help our guests celebrate life’s most important moments, to be entrusted with creating indelible memories—this is not a task we take lightly.
Ideal Candidate
We only hire the best, brightest and talented employees in the industry. In order to ensure our guests receive the highest level of service and professionalism we look for service oriented individuals whose warm, outgoing personalities will enrich their experience.
Room and Board
Employee Housing is available in the form of shared, dorm style apartment units. 2 and 5 bedroom units that are shared between 2 and 5 occupants depending on size.
Each unit has a full kitchen & bathroom and living area. Washer and dryers are also available free of charge. Affordable housing costs depending on the unit. All utilities are included, though meals not included. Housing have kitchens so that you can cook for yourself.
Employee housing also includes an employee exercise room, an employee lounge area with a pool table, tv, computer, and movies. There is also an employee BBQ area. Weekly transportation to Moab is provided for employees to purchase supplies and groceries.
Employee Perks
We offer great discounts to our staff on the adventures and activities we offer.
Getting Here and Getting Around
Having one's own personal vehicle is most ideal in order to have the complete freedom to access nearby attractions and get to town whenever you'd like. If you do not have a car and fly into Grand Junction, or Moab we can schedule a pick up for you.
For Fun
Live the life of adventure! Hiking, biking, rafting, horseback riding, star gazing, climbing, hot air balloon rides, and camping out under the stars.
Current Job Openings
- Hotel pre-opening, renovation, or transition experience
- AAA or Forbes luxury service experience
- Worked in rural style resorts, ranches, or ski resorts
- An eye for technology and creating efficient systems
- A natural affinity for the outdoors
- To embody the Sorrel standard by exceeding guest expectations in all areas of service.
- Support the Front Desk and Concierge Department by working to implement the itinerary for guest daily logistics.
- Manage small and large details related to guest requests and communicate necessary follow-up with pertinent staff.
- Work to further the Sorrel products and services by questioning operational norms, proposing solutions, and striving to innovate and streamline operations.
- Work diligently to execute the Sorrel mission through supporting the Sorrel operations team and stepping up to complete any and all necessary tasks as needed.
- Behave as a leader within the Sorrel hospitality team and encourage and support the team to deliver our products and services to the highest possible standard every day
- Take incoming calls from potential guests inquiring on occupancy and availability. Ability to schedule guests and book their stays.
- Register and assign rooms to guests, issue room keys or cards, transmit and receive messages, keep records of occupied rooms and guests' accounts, make and confirm reservations, and present statements to and collect payments from departing guests. Inform guests concerning services, events, and facilities available.
- Complete and maintain open/closing checklist each day.
- Embrace all Sorrel standards and values both within the workplace and in the community.
- Thoroughly and professionally communicate with all team members.
- Take direction from multiple managers and juggle multiple tasks at one time.
- Safely transport Sorrel guests and luggage to their rooms and upon departures.
- Learn to follow standard operating procedures (SOPs).
- Proactively communicate and help implement necessary changes and updates that need to be made to SOPs, daily duties, etc.
- Three or more years’ experience in Front Desk Services, Concierge, or Bellman roles
- Able to work well on a team with different personalities.
- Sophisticated communication skills.
- High ethical standards.
- Experience resolving internal and external conflicts.
- Strong administrative skills and computer skills
- Ability to multi-task taking calls and entering information in computer as needed.
- Flexible team player.
- Dependable, Honest, Confident, personable, and well dressed
- Enjoys working in a fast-paced, demanding atmosphere.
- Willing to work specifically to meet guest needs – early mornings and late evenings if need be.
- Valid driver’s license.
- Ability to lift 50 pounds.
- Flexible work schedule, work Part-Time or Full-Time
- Computer knowledge in the use of PC, Windows, Mews, and other hospitality software applications.
- Health Benefits
- 100% Life insurance
- Paid Vacation Time
- Paid Holidays
- Employee discount for friends and family.
- Employee discount on purchases and adventurers
- Working Advantage – Employee Perks Program
- Affordable Housing at the Ranch for non-local candidates
- Hotel pre-opening, renovation, or transition experience
- AAA or Forbes luxury service experience
- Worked in rural style resorts, ranches, or ski resorts
- An eye for technology and creating efficient systems
- A natural affinity for the outdoors
- Supervise and assist team in all daily front desk activities
- Display daily presence in desk and lobby as member of team
- Well versed in a variety of hotel technology systems, such as Opera, Mews, Synxis, Toast POS
- Compile and prepare financial reports, including rate and availability calendar. Understand Mews and Synxis.
- Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue.
- Conduct daily, weekly department meetings
- Ability to work both independently, with minimal day-to-day supervision, and collaboratively as part of a team.
- Ability to plan, manage and complete multiple, diverse tasks of differing priorities.
- Accepting of diversity in culture, race, sexual orientation, religion, gender identity, and ethnicity.
- Supervise all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions.
- Manage and motivate all front office personnel with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
- Possession of a valid Driver’s License.
- Strong desire to kindly collaborate with our on-property farm and animal teams
- elevated culinary experience
- AAA or Forbes luxury service experience
- Tenure in rural style resorts, ranches, or ski resorts
- A natural affinity for the outdoors
- Basic kitchen equipment operation: stoves, ovens, broilers, slicers, fryers, steamers, kettles, etc.
- Understanding of recipe measurements, requisition amounts and portion sizes.
- Minimum of 2 years of experience required in fine dining or upscale restaurant.
- Culinary or Apprenticeship program preferred.
- Working knowledge of the fundamentals of food preparation and cooking.
- Working knowledge on accepted standards of sanitation.
- Ability to work at a rapid pace while maintaining attention to detail; ability to multi-task.
- Must have good supervisory skills.
- Must have good communication with cooks and front of house.
- Must be skilled in time management.
- Must have teaching and motivational skills.
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 50 lbs.
- Proficient in computer skills including POS systems, Word and Excel.
- Professional appearance appropriate for a fine dining establishment.
- Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
- Must be flexible and able to adjust to meet the changing needs of guests.
- Must maintain a level of professionalism and communicate effectively.
- Must show enthusiasm for the job, the restaurant and the hotel.
- Must be considerate, patient and willing to help out fellow employees.
- Must have a good self-image and be able to command the respect of the employees.
- Must be able to tolerate pressure and work calmly and efficiently during busy times.
- Possess the highest work ethics, personal morals and honesty beyond reproach.
- Hotel pre-opening, renovation, or transition experience
- AAA or Forbes luxury service experience
- Worked in rural style resorts, ranches, or ski resorts
- A natural affinity for the outdoors
- The ideal candidates must be outgoing, punctual and have the ability to work alone or in a team environment.
- Must be able to lift up to 35 lbs., and bending, stooping and reaching are constant working conditions.
- Previous hotel housekeeping experience in a fast-paced work environment is required
- Strong ability to multitask, and detail-oriented.
- Must be able to complete 10-12 rooms per day.
- Hotel or restaurant pre-opening, renovation, or transition experience
- AAA or Forbes luxury service experience
- Worked in rural style resorts, ranches, or ski resorts
- An eye for technology and using efficient systems
- A natural affinity for the outdoors
- Candidate must have thorough knowledge of all menus, specials, wine lists, beers, and drinks.
- Receive customers’ orders and relay them to the kitchen promptly and accurately.
- Serve courses from the kitchen and service bars in a timely manner.
- Garnish and decorate dishes prior to serving when necessary.
- Comply with nutrition and sanitation regulations and safety standards.
- May be serving food, hosting, or any other task that a Four Diamond resort needs done for the guest.
- Candidate should have at least 1 year of experience in fine dining.
- Must be at a minimum of 21 years old.
- Must be able to lift to 40 lbs., stand for long periods of time, and walk up and down stairs.
- Must be knowledgeable about products and local area attractions.
- Excellent oral communication skills required.
- Positive interpersonal skills required.
- Must speak English fluently and be able to write in basic English.
- Answer IT-related questions in person and via phone on all company supported applications
- Troubleshoot computer problems
- Determine source of computer problems (hardware, software, user access, etc.)
- Advise the team on appropriate action
- Work one-on-one with team or vendors on application projects
- Provide recommendations on company and client application purchases
- Document resolutions for future reference within FAQ documentation
- Perform other duties as assigned
- Associate/ bachelor’s degree, up-to-date certifications as pertinent preferred
- Stay on top of current trends and technology as updates are released regularly for software, hardware and computer components
- Operate a motor vehicle safely. Possess a valid driver’s license
- Prepare clear, concise and comprehensive reports, records, correspondence, and other written materials.
- Make clear and persuasive oral presentations.
- Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
- Ability to communicate effectively orally and in writing.
- Lift 30+ pounds
- Sit at a desk and type at a computer for extensive periods of time
- Walk for the duration of the shift
- Bend, stoop, kneel, and reach with hands and arms
- Express and exchange ideas by means of the spoken word accurately, loudly and quickly
- Perceive the nature of sounds at a normal speaking level and make fine discrimination in sound
- Visual acuity to determine accuracy, neatness, and thoroughness of the work assigned
- Withstand a moderate noise level
- Previous experience as a dishwasher in a fast-paced kitchen environment is preferred but not required.
- Strong attention to detail and the ability to work efficiently under pressure.
- Knowledge of proper dishwashing techniques and sanitation standards.
- Ability to lift and carry heavy kitchen equipment, as well as stand for extended periods.
- A strong work ethic, reliability, and a positive attitude.
- Willingness to work evenings, weekends, and holidays as needed.
- Operate commercial dishwashing equipment, ensuring the effective and efficient cleaning of all kitchen utensils, dishes, glassware, and cookware.
- Sort, stack, and store cleaned items in their designated areas.
- Assist with kitchen maintenance tasks, such as sweeping and mopping floors, emptying trash, and maintaining a tidy workspace.
- Always ensure compliance with sanitation and safety guidelines.
- Communicate and collaborate with kitchen staff to maintain a smooth workflow.
- Report any maintenance or equipment issues to the Kitchen Manager or Head Chef.
- Handle dishwashing chemicals safely and responsibly.
- Valid driver’s license.
- Ability to lift 50 pounds.
- Flexible work schedule, work Part-Time or Full-Time
- Computer knowledge in the use of PC, Windows, Mews, and other hospitality software applications.
- Health Benefits
- 100% Life insurance
- Paid Vacation Time
- Paid Holidays
- Employee discount for friends and family.
- Employee discount on purchases and adventurers
- Working Advantage – Employee Perks Program
- Affordable Housing at the Ranch for non-local candidates
Front Desk Agent
With over 15 years in business, we are looking for entrepreneurial Front Desk/Guest Services Team Members to join us in enhancing our experiences for the 2024 Season. Candidate will be part of a team working together to reposition of our service, systems, and culture to help our guests discover the stunning landscapes and adventures of Southern Utah.
Leading Candidates Will Have:
Responsibilities:
Min Requirements:
Work Requirements:
Benefits and Perks:
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
Front Desk Manager
With over 15 years in business, we are looking for an entrepreneurial Front Desk/Rooms Leader to join us in enhancing our experiences for the 2024 Season. This leader will have the track record to assist in a reposition of our service, systems, and culture to help our guests discover the stunning landscapes and adventures of Southern Utah.
Leading Candidates Will Have:
Basic Requirements:
Line Cook
Leading Candidates Will Have:
POSITION RESPONSIBILITIES:
We have limited rental housing available on a first come, first served basis.
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
Housekeeper
With over 15 years in business, we are looking for experienced Housekeeping Team Members to join us in enhancing our experiences. Candidate will be part of a team working together to reposition of our service, systems, and culture to help our guests discover the stunning landscapes and adventures of Southern Utah.
Leading Candidates Will Have:
REQUIREMENTS & QUALIFICATIONS:
We have limited rental housing available on a first come, first served basis for non-local candidates.
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
Server
Leading Candidates Will Have:
FINE DINING SERVER
Sorrel River Ranch is a Four Diamond luxury guest ranch located along the scenic Colorado River surrounded by 2,000-foot-high cliffs, buttes, and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.
DUTIES & RESPONSIBILITIES:
On-Property Housing Available for Non-Local Candidates
REQUIREMENTS & QUALIFICATIONS:
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
IT Technician
Provide computer or network support with the goal to keep the technology of the Company in good working order and accessible to the teams and guests as appropriate. Work closely with the team to ensure each situation is thoroughly resolved. Assist with installation, troubleshooting and diagnosing possible hardware and software issues.
POSITION RESPONSIBILITIES:
EDUCATION/EXPERIEMCE/OTHER REQUIREMENTS:
PHYSICAL DEMANDS/ ABILITY TO:
We have limited rental housing available on a first come, first served basis. The starting rate of pay will be based on level of experience.
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
Dishwaher
Sorrel River Ranch is a luxury property located along the scenic Colorado River surrounded by stunning buttes and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.
With over 15 years in business, we are looking for team-oriented Dishwasher / Stewarding Team Members to join us in enhancing our team for the 2024 Season. Candidates will be part of a group working together to reposition our service, systems, and culture to help our guests discover the stunning landscapes and adventures of Southern Utah.
Leading Candidates Will Have:
Responsibilities:
Work Requirements:
Benefits and Perks:
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
Contact Info
- Human Resources
- hr@sorrelriver.com
- (435) 355-4131
- www.sorrelriver.com
