Housekeeping

Silverbow Inn in Juneau, Alaska is a sixteen-room boutique hotel that is hyper focused on providing guests with a delightful, fun, and quirky experience reflective of our unique property and location. Our goal is to surprise guests with the unexpected little touches that are absent at large, chain hotels – like sparkling rooms, rubber duckies and fresh baked cookies. We serve an eclectic mix of travelers seeking to stay somewhere different and special, be they adventurers or legislators. Through exceptional hospitality, it is our hope to be as significant a part of their experience as Alaska itself.

Ultimately, our staff is what allows us to create this dynamic environment, and we are searching for energetic and talented housekeeping crew who embody our unique brand of hospitality. Here, getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference to us. Just as our guests deserve and expect more, so do our employees.

Alaska, the Last Frontier:

Alaska is an exquisite location that people spend their whole lives wanting to visit. It is the land of the Midnight Sun, incredible landscapes, and an unrivaled display of plants and wildlife. Juneau is the heart of Southeast Alaska, as well as the capital of the state and its cultural hub.Living in Juneau offers a variety of social opportunities, including an amazing diversity of indigenous, local, and tourist communities, multiple museums, libraries, attractions, shopping and dining options galore, and a thriving university (University of Alaska Southeast). Our downtown locale means that activities are easily accessible and yours to enjoy!

The environment plays a crucial part in the Alaskan experience, with an array of hiking, biking, climbing, boating, and kayaking adventures to enjoy during the summer, either as a group or individually. We offer beautiful vistas of both mountains and water, a temperate summertime climate, and breathtaking glacier views - Mendenhall Glacier is quite the natural wonder! And, of course, our unique wildlife viewing opportunities are unsurpassed - bears, eagles, whales, orcas, porcupines - there is something for everyone! 

While the experience may seem overwhelming, rest assured that Silverbow staff is always here to engage and explore - we are a welcoming bunch who love to learn, work, and play!

The Housekeeper Position:

As a housekeeper, you will be a crucial component of our meticulous operation. The cleanliness of our property sets a first impression for quality and demonstrates to guests how much we really care about their stay. Your daily responsibilities will include keeping Silverbow spotlessly clean, sparkling, and comfortable for our guests and providing the stellar customer service we are known for.

The Perfect Candidate:

• Is always interested in new opportunities to grow and learn.
• Is enthusiastic, welcoming, and enjoys being part of a high functioning team.
• Is flexible, and has the ability to learn and adapt to each new situation they walk into.
• Has an eye for detail and pays extra attention to guests’ needs and well-being by making rooms as clean and comfortable as possible
• Has excellent time management skills by allocating the right amount of time for each job and prioritizing the order of tasks.
• Enjoys the physical nature of cleaning and appreciates working independently.
• Appreciates how organization and cleanliness contribute to the enjoyment of guests and the successful operation of the hotel business.
• Loves Downtown Juneau, wants to learn more about Alaska, and is eager to share this enthusiasm with others.

The Job Duties:

• Take pride in maintaining the cleanliness of the inn - inside and out - by making our bedrooms, bathrooms, lobby, kitchen, and exterior spaces sparkle and shine using a variety of tools and cleaning products. 
• Follow standard protocols and complete all checklists. Always ask for additional training, if needed. 
• Reach, bend, twist, lift, push, pull, and climb lots of stairs (no more gym membership necessary!).
• Wash, dry and fold laundry.
• Communicate with coworkers throughout the day via walkie-talkie to report progress and ask for assistance.
• Be attentive and flexible to ensure we are exceeding guest expectations every day.
• Be friendly and engaging with a diverse range of people from around the world.