ROW Adventures

Current Job dates:

Currently recruiting for the season that runs from May 12th, 2024 to September 20th, 2024.

ROW Adventures
Day Trip Rafting Manager
Coeur D'alene
Employment Status: This is a seasonal full-time, partial-salaried position.  May through early September.  Exact start and ending dates will depend on bookings and trip launches.
Location: Superior, MT.
Summary: The Clark Fork Rafting Manager oversees the day-to-day operations and safe conduct of all ROW Clark Fork trips through the Alberton Gorge.  The position requires the orchestration of all aspects of trips both on and off river so that trips flow safely, efficiently and with a minimum amount of stress on guides and team leaders and produce positive guest experiences. Responsibilities include logistics, equipment, supplies, transportation, clerical, guide coordination, conducting performance reviews, as well as frequent communication with the main company office and Director of Operations, etc. On the river, the Manager is responsible to ensure ROW meets its goal of providing high quality river trips and that standard policies and procedures are followed. Off the river, the Manager handles the administrative duties necessary for each trip’s success, including coordination of communications, logistical concerns with the office, equipment maintenance/concerns, and coordination of guide duties.  The manager performs all guide scheduling for this operation. The manager will also provide guides’ performance reviews as outlined in the ROW Guide’s Guide and directed by the Director of Operations or River Operations Manager. As manager, he or she will seek to foster a positive, supportive work environment that encourages all team members to excel.
General Expectations of Managers - ROW Managers serve as role models for guides in a number of ways, including the following: demonstrating an attitude of safety; exhibiting a positive attitude and good work ethic; willingness to resolve conflicts whether between themselves and other guides or managers, or between guides who are having difficulties.  They are expected to comply with all ROW policies and to inform the Director of Operations if they disagree or will have trouble enforcing one, prior to the season. Conflicts with guides, managers and company owners shall be handled in a direct manner, with a focus on finding solutions and preventing future problems.  ROW expects its managers to conduct themselves in a professional manner at all times that they are at a work site, whether they are working or not.  They are asked to be aware of the image they project to others, including ROW guests and the general public.  Managers must exhibit an ability to accept criticism and openness to feedback.  Finally, managers embrace ROW's commitment to excellence and are willing to continually work toward improving their knowledge and skills both on and off the river.
Key Duties and Responsibilities:
• To operate the Clark Fork operation in a manner consistent with all ROW operations, established protocol and procedures.
• Supervise guides, other team leaders, swampers, drivers, and other ROW staff in the execution of their duties directly related to the trip rotation both on and off the river.
• Responsible for the orientation and training of all Clark Fork guide staff.
• Ensure overall quality of operations, guest experience and guide performance in all aspects of the trip.
• Foster a positive, supportive and effective work environment amongst crew and staff.
• Act as the official ROW liaison with suppliers of goods and services to this operation.
• Responsible for the initial set up of the outposts and any gear transfer from other outposts.
• Responsible for the tear-down and close up of the operations, and returning any gear that came from other outposts.
• Complete a thorough Pre-Season and End of Season Inventory using the ROW Inventory Spreadsheet.
• Assist in equipment transfers, shipping or receiving of retail items, etc, from other outposts or the office.
• Maintain and foster a good relationship with Montana Fish Wildlife, & Parks and other appropriate public management agencies.
• Work as a full guide and team member when on the river (See separate job description for guide duties).
• Be responsible for the care and maintenance of all equipment used in this operation, including but not limited to fleece/splash gear, wetsuits, booties, PFD’s, rafts, coolers, rescue gear.
Qualifications:
• Legally allowed to work in the United States
• Ability to work effectively and efficiently without close supervision
• Excellent river, rescue and first aid skills
• Minimum two years experience as a commercial rafting guide
• Excellent leadership ability
• Ability to delegate tasks and manage people effectively
• Excellent organizational skills and attention to detail a must
• Excellent verbal communication skills
• Creative problem-solving skills
• Strong team-player with excellent ability to get along with others
• Ability and willingness to set a positive example for all ROW staff and serve as a role model of ROW policies and systems
• Ability to motivate crew to set the high water mark
• Openness to feedback and ability to accept constructive criticism
• Physically capable of lifting up to 70 lbs.
• Excellent driving record
• Experience with heavy crew-cab pickup truck and trailer
• Commercial Drivers License or ability to obtain one: required
• General mechanical knowledge, preferred
Reporting Relationship: This position reports directly to the ROW River Operations Manager or ROW Director of Operations.
Compensation: Partially salaried, with additional daily wages accrued for the time leading trips (variable, dependent on experience). Additional tasks are compensated hourly.
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ROW Adventures
Middle Fork of the Salmon Manager
Coeur D'alene
Summary: The Middle Fork of the Salmon Rafting Manager oversees the day-to-day operations and safe conduct of all ROW MIddle Fork river trips. The position requires the orchestration of all aspects of trips both on and off river so that trips flow safely, efficiently and with a minimum amount of stress on guides and team leaders and produce positive guest experiences. Responsibilities include logistics, equipment, supplies, transportation, clerical, guide coordination, conducting performance reviews, as well as communication with the main company office and Director of Operations, etc. On the river, the Manager is responsible to ensure ROW meets its goal of providing high-quality river trips and that standard policies and procedures are followed. Off the river, the Manager handles the administrative duties necessary for each trip’s success, including coordination of communications, logistical concerns with the office, equipment maintenance/concerns, and coordination of guide duties. The manager performs all guide schedule duties for this operation. As a manager, he or she will seek to foster a positive, supportive work environment that encourages all team members to excel.
General Expectations of Managers: ROW Managers serve as role models for guides in a number of ways, including the following: demonstrating an attitude of safety; exhibiting a positive attitude and good work ethic; willingness to resolve conflicts whether between themselves and other guides or managers or between guides who are having difficulties. They are expected to comply with all ROW policies and to inform the Director of Operations if they disagree or will have trouble enforcing one, prior to the season. Conflicts with guides, managers and company owners shall be handled in a direct manner, with a focus on finding solutions and preventing future problems. ROW expects its managers to conduct themselves in a professional manner at all times that they are at a worksite, whether they are working or not. They are asked to be aware of the image they project to others, including ROW guests and the general public. Managers must exhibit the ability to accept criticism and openness to feedback. Finally, managers embrace ROW's commitment to excellence and are willing to continually work towards improving their knowledge and skills both on and off the river.
Employment Status: This is a seasonal full-time, partial-salaried position. Exact start and ending dates will depend on bookings and trip launches.
Location: Salmon, ID (or nearby).
Key Duties and Responsibilities:
• To operate the Middle Fork of the Salmon operation in a manner consistent with all ROW operations, established protocol and procedures.
• Supervise guides, other team leaders, swampers, drivers, and other ROW staff in the execution of their duties directly related to the trip rotation both on and off the river.
• Responsible for the orientation and training of all Deschutes Rivers guide staff.
• Ensure overall quality of operations, guest experience and guide performance in all aspects of the trip.
• Foster a positive, supportive and effective work environment amongst crew and staff.
• Act as the official ROW liaison with suppliers of goods and services to this operation.
• Responsible for the initial set up of the outposts and any gear transfer from other outposts.
• Responsible for the tear-down and close up of the operations, and returning any gear that came from other outposts.
• Complete a thorough Pre-Season and End of Season Inventory using the ROW Inventory Spreadsheet.
• Assist in equipment transfers, shipping or receiving of retail items, etc, from other outposts or the office.
• Maintain and foster a good relationship with the US Forest Service, Bureau of Land Management or other appropriate public management agencies.
• Work as a full guide and team member when on the river (See separate job description for guide duties).
• Be responsible for the care and maintenance of all equipment used in this operation, including but not limited to fleece/splash gear, wetsuits, booties, PFD’s, rafts, coolers, rescue gear.
 Qualifications:
• Legally allowed to work in the United States
• Ability to work effectively and efficiently without close supervision
• Excellent river, rescue, and first-aid skills
• Hold a Lead Guide License on the Middle Fork
• Minimum of two years experience as a commercial rafting guide
• Excellent leadership ability
• Ability to delegate tasks and manage people effectively
• Excellent organizational skills and attention to detail a must
• Excellent verbal communication skills
• Creative problem-solving skills
• Strong team player with excellent ability to get along with others
• Ability and willingness to set a positive example for all ROW staff and serve as a role model of ROW policies and systems
• Ability to motivate crew to set the high water mark
• Openness to feedback and ability to accept constructive criticism
• Computer literacy with email, word processing, and menu-driven programs
• Physically capable of lifting up to 70 lbs.
• Excellent driving record
• Experience with heavy crew-cab pickup truck and trailer
• General mechanical knowledge, preferred
Reporting Relationship: This position reports directly to the ROW River Operations Manager or ROW Director of Operations.
Basic Weekly Schedule: The Middle Fork of the Salmon Manager is expected to both guide and spend time in the office at their outpost. In late May/early June, the Manager will be involved in outpost set up and training. The Middle Fork Manager Schedule is structured for three trips on the water as a guide followed by one off-river week, in order to allow time to accomplish other responsibilities and personal time off.
Compensation: Partially salaried, with additional daily wages accrued for the time leading trips (variable, dependent on experience). Additional tasks are compensated hourly.
Other Benefits: In addition to ROW’s regular benefits package (401K, Med FSA, Free or Discounted Trips, pro-deal, etc) the Middle Fork Manager will also receive two spaces during the season to bring friends or family on a multi-day trip.
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ROW Adventures
International Tour Program Manager
$48,000.00 - $53,000.00 / year
Coeur D'alene
International Tour Program Manager Job Description (Will Consider remote or hybrid applicants for this position)
Overview: 
Adventure Unbound is part of the ROW Adventures Family of Companies, established in 1979. Our mission is Building Community through Travel, and we weave this into all we do. We directly operate many of our trips with our own guides and equipment, but also work with local partners in various destinations. 
We are looking for someone who loves travel, but even more importantly, for whom service is a priority in life.  We are a guest-focused enterprise and delivering a high-standard of guest service is central to what we do. That said, we are not a luxury-oriented travel company, but rather look for destinations and experiences that connect our guests with local resources and people in a meaningful and purposeful way.
You should be a person that loves puzzles, attention to detail and building relationships. Someone who can create and implement systems that support the delivery of our life-enriching journeys through the execution of well-orchestrated logistics. You are a strong team player and enjoy collaboration but are also able to work independently.  
Ideally you have worked in another travel-related company and understand the dynamics and nuances of multiday group travel.
Description
We want you to take the reins of our growing international travel company and fill a variety of roles. You will help steer the course of our existing trip portfolio, as well as help us grow with new destinations and trip itineraries. You will be the primary liaison between our organization and suppliers, guides and other staff.  In addition, you will communicate with guests in concert with our Adventure Consultant (sales) staff. 
• Operate, and maintain a portfolio of trips focused on our mission and standards of guest service.
• Organize and ensure that trips are accurately portrayed with all required information on our websites, including dates, pricing, accommodations, daily itinerary descriptions, and etc.  In addition maintain trip details within our custom CRM software “ROAM.”
• Manage logistics, reservations, and agreements with operators and/or vendors. This includes making decisions related to lodging, activities, meals, and transportation.
• Manage trip pricing and gross margins for programs and with a close eye to cost control
• Create and manage trip budgets and review invoices, expense reports and reconciliations. Provide information to the accounting department as needed.
• Monitor sales performance and trip inventory, acquiring or releasing dates as needed or internally addressing capacity strategy with our operations department.
• Act as a problem-solver for guides, field staff, and operators when trips are in the field.
• Ensure guides and suppliers are prepared with pre-trip information.  Assist in developing documents to assist guides in performing the tour.
• Responsible for quality control of trips by monitoring evaluations and trip logs, and presenting recommendations regarding trip modifications and improvements.
• Assess guide performance from trip evaluations and assign guides as appropriate. 
• Serve as the destination expert for a portfolio of trips, including itinerary details and regional knowledge.
• Provide content for marketing and communicate closely with the Sales and Marketing team.
• Work collaboratively with in-house Adventure Consultants regarding trip-specific details and differentiators to promote and market trips and to maximize reservations.
• Participate in the research and development of new trips, considering similar trips on the market and seeking ways to add value and/or improve new or existing tours.
• Travel on trips to learn about the destination and tour experience.
• Other responsibilities and opportunities as assigned.
Your Attributes
• Minimum of two years of work experience in an operations/logistics role is preferred, ideally within the travel and/or outdoor industry
• Extremely organized and detail-oriented
• Team player inspired by collaborative work 
• An understanding of risk management
• Thrives on providing superb guest service and service to other team members.
• Excellent written and verbal communication skills
• Ability to prioritize and efficiently manage multiple tasks, and ability to adapt to new priorities and deadlines in a fast-paced and dynamic environment
• Self-starter who is able to work independently and manage your own time well
• A proven track record of learning and managing multiple software systems and basic computer skills
• Ability to stay current on latest industry standards and best practices
• Ability to travel domestically and abroad on occasion.
• Travel and outdoor skills, knowledge, experience, and interest is a bonus
Compensation & Benefits
• Compensation: Starting at $48,000 (Remote or Hybrid) to $53,000 (Coeur d'Alene)
• Employment Term: Full time
• Schedule: Generally M-F, 8am-5pm PST with some nights and weekends required
• 401K retirement savings plan including employer match of 100% of first 3% deferred salary and 50% match of the next 2%
• Flexible spending account (medical & daycare)
• Medical insurance
• Paid vacation & sick pay
• Free or discounted tour space available to family and friends per established guidelines.
• Other Perks: Travel opportunities, professional development opportunities, and access to industry pro deals
• Coeur d’Alene, Idaho Office: Located in the vibrant downtown just a five-minute walk to the lake and hiking
Work Environment & Physical Demands:
This position is primarily in a clerical, office setting and this role routinely uses standard office equipment including, but not limited to computers and telephones, and may occasionally travel 1-2x a year on ROW/Adventure Unbound trips, retreats and/or training. Elements of the job duties may also require occasional operation of a motor vehicle.
The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this description.
Conditions of Employment
Ideally this position will be located at our Coeur d’Alene, Idaho headquarters.  However, we will consider the possibility of a hybrid, remote position with the ability to come to the Coeur d’Alene office for training and meetings several days a month in the initial onboarding period and then periodically depending on the needs of the business. If working remotely, you need access to a suitable workspace, home office, coworking space, or other area to conduct computer work, as well as a good Wi-Fi connection and a quiet space to make and receive regular calls with guests, colleagues, and others and conduct virtual meetings.
The ROW Family of Companies is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, transgender status, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, status as an officer or enlisted members of the military forces, veteran status, disability, genetic information or any other protected characteristic applicable under federal, state, and local laws. Applicants with a disability that need assistance applying for a position may contact jobs@rowadventures.com
Contact:  Peter Grubb, Founder & President
Email: peter@rowadventures.com
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ROW Adventures
Adventure Consultant
$40,000.00 - $44,000.00 / year
Coeur D'alene
The focus of this particular position is as an Adventure Consultant for our international trips.
Adventure Consultants skillfully utilize their passion and love for the outdoors and travel, critical listening, and product knowledge to fit each guest to the appropriate vacation. Your enthusiasm to convert inquiries into reservations helps us grow in the active travel market. As well, this position will ensure each guest’s needs, including transportation, accommodations, payments, and other special travel services are carefully planned and executed. You genuinely care about the experience of each guest and the goal of meeting their vacation dreams. You have patience to answer questions, be diplomatic, and keep a positive outlook. Your goal is to guide guests to a trip best-suited to their needs and desires which requires constant learning and study in order to grasp the depth of our 100+ itineraries around the world. 
This is a full time, year-round position based at the main office in Coeur d’ Alene, Idaho. As an Adventure Consultant this position involves a wide range of tasks, including having firsthand knowledge of our destinations and logistics for a variety of outdoor trips including rafting, sea kayaking, biking, hiking and more. Product knowledge derived from first-hand knowledge requires travel to one of our destinations or participation on our kayak trips are expected as well as participating in occasional trade shows. This position does require you to be available by phone on weekends and evenings, during our busy season, for guest/logistical emergencies.
Qualifications:
The successful candidate is highly-organized and task-oriented self-starter who possesses a commitment to excellence. Strong written and verbal communication skills, a background in customer service, excellent human relations skills and a passion for adventure travel. A minimum of two years of travel industry experience or, bachelor’s degree (or comparable), strong computer skills and knowledge of Microsoft Office Applications (Word, Excel, etc.) required.  
Your Attributes: 
• Developing and promoting new business opportunities (i.e – developing strategic relationships, promoting our trips through other tour operators, etc.) 
• Promote new trip itineraries
• Superb customer service ethic including prompt response to emails, live chat and calls
• Invested in the growth of the company
• Desire to come up with new ideas, new efficiencies, etc., to improve systems or help growth
• Ability to research, develop, proofread and edit professional travel documents
• Strong organizational and time management skills
• Sales or sales related background 
• The ability to ask the right questions, listen and devise solutionsAccuracy and attention to detail
• Ability to work in a team atmosphere
• Good judgment, self-motivated and directed
• Sense of Humor!
Duties:
Sales
• Communicate and sell active-travel trips via incoming & outgoing phone calls, live chat, etc. in accordance with established guidelines.
• Communicate effectively via all modes (email, chat, calls) in accordance with established guidelines. 
• Confers with guests to determine destination, appropriate travel dates, transportation details, and financial considerations.
• Customizes individual reservations to accommodate special needs.
• Imparts information on area-specific travel such as geographic features, accommodations, restaurants, special events and points of interest.
• Liaise with guests and operations, including guides, support staff, area managers, vendors/affiliates and management to ensure guest’s needs are met.
Administration
• Complete and follow through with established sales systems to potential guests.
• Become proficient in using ROW computers systems including our custom reservation/CRM software ROAM, word processing, spreadsheet, excel and database functions.
• Complete knowledge of the trip reservation system, including all documentation, billing and follow-up.
• Provides guests with complete reservation package including pre- and post-trip details.
• Advises on weather conditions and necessary wardrobe.
• Must complete pre-departure information to our operations team which may include a Team Leader (TL) package including a detailed roster and information on each guest.
• Overall supervision and responsibility to create and maintain relationships with hotels, taxis and other vendors including detailed information and payments. 
• Establish new relations with vendors as appropriate.
• Reviews all reservations prior to travel.
• Reviews all trip information returned from the field and addresses issues from guests and guides alike. 
• Have a working knowledge of all office machines.
Compensation & Benefits
• Compensation: Starting at $40,000 to $44,000 
• Employment Term: Full time
• Schedule: Generally M-F, 8am-5pm PST with some nights and weekends required
• 401K retirement savings plan including employer match of 100% of first 3% deferred salary and 50% match of the next 2%
• Flexible spending account (medical & daycare)
• Medical insurance
• Paid vacation & sick pay
• Free or discounted tour space available to family and friends per established guidelines.
• Other Perks: Travel opportunities, professional development opportunities, and access to industry pro deals
• Coeur d’Alene, Idaho Office: Located in the vibrant downtown just a five-minute walk to the lake and hiking
Work Environment & Physical Demands:
This position is primarily in a clerical, office setting and this role routinely uses standard office equipment including, but not limited to computers and telephones, and may occasionally travel 1-2x a year on ROW/Adventure Unbound trips, retreats and/or training. Elements of the job duties may also require occasional operation of a motor vehicle.
The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this description.
Conditions of Employment
This position will be located at our Coeur d’Alene, Idaho headquarters. 
The ROW Family of Companies is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, transgender status, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, status as an officer or enlisted members of the military forces, veteran status, disability, genetic information or any other protected characteristic applicable under federal, state, and local laws. Applicants with a disability that need assistance applying for a position may contact jobs@rowadventures.com
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ROW Adventures
Bike Tours Manager
Coeur D'alene
Oversee the day-to-day operations of ROW’s bicycle and e-bike tours in both North Idaho and Washington’s Olympic Peninsula.  Lead ROW’s team of guides in meeting the goal of providing high quality multi-day trips by ensuring that standard policies and procedures are followed.  Responsible for supporting and supervising all aspects of domestic bike tours in the Northwest during the busy summer season.  This includes logistical concerns, equipment, supplies, transportation, clerical, guide coordination, communication with office staff and Director of Operations, etc. The position requires the orchestration of trips to and from the trail, assuring that they flow safely and efficiently, while minimizing stress on guides and team leaders.  
Employment Status: This is a seasonal full-time, partial-salaried position. Exact start and ending dates will depend on bookings and trip launches
Location: Coeur d’Alene, ID/ Spokane, WA (or nearby)
Description: This is a seasonal, full time, hybrid salaried/ daily wage position based in Coeur d’Alene, ID and runs from approximately early May through mid September.  It is expected that this person will lead three out of every four trips.  During the rotation off of the trail, it is expected equipment maintenance and repair, paperwork and other “catch up” would occur.  For a first-season Bike Tours manager, we require a minimum of two weekdays at the ROW office in Coeur d’Alene for training and orientation prior to the beginning of the season.  (Depending on the experience of the applicant, more than two days may be required.)
• Attendance at ROW’s Manager Training held in early May is mandatory.
• Attendance at ROW’s Staff Trip held in early May is mandatory.
General Expectations of Managers: ROW Managers serve as role models for guides in a number of ways, including the following: prioritizing safety; exhibiting a positive attitude and good work ethic; willingness to resolve conflicts whether between themselves and other guides or managers, or between guides who are having difficulties.  They are expected to comply with all ROW policies and to inform the Director of Operations if they disagree or will have trouble enforcing one, prior to the season. Conflicts with guides, managers and company owners shall be handled in a direct manner, with a focus on finding solutions and preventing future problems.  ROW expects its managers to conduct themselves in a professional manner at all times that they are at a work site, whether they are working or not.  They are asked to be aware of the image they project to others, including ROW guests and the general public.  Managers must exhibit an ability to accept criticism and openness to feedback.  Finally, managers embrace ROW's commitment to excellence and are willing to continually work toward improving their knowledge and skills both on and off the trail.  
Requirements: Must have excellent leadership, first aid and guest service skills.  Must have the skills to manage and maintain ROW’s fleet of e-bikes and standard bicycles, prior experience running bike tours is preferred.  Must be a team player, have strong communication skills, effective logistics/problem-solving skills, excellent ability to get along with others, willing to participate in manager meetings, and serve as a role model of ROW policies and systems. Must exhibit openness to feedback and the ability to accept constructive criticism.  Must have a current First Aid/CPR card.
Desired Skills:
• Previous experience in the bicycle tour outfitting business
• Excellent organizational skills
• Creative problem-solving skills
• Strong communication skills
• Personnel management experience
• Strong team skills
• Computer literacy with email, word processing, and spreadsheet programs.                         
• Excellent driving record
• Experience driving transit vans with a trailer
• General bicycle and vehicle mechanical knowledge 
Physical Requirements:
• Ability to ride up to 50 miles in mountainous terrain and adverse weather conditions
• Ability to lift up to 70 lbs
Reporting Relationship: This position reports directly to the ROW River Operations Manager or ROW Director of Operations.
Compensation: Partially salaried, with additional daily wages accrued for the time leading trips (variable, dependent on experience). Additional tasks are compensated hourly.
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ROW Adventures
Bike Tours Guide
Coeur D'alene
We are seeking bike tour guides as we expand our offerings of bike tours !  ROW guides are a fun-loving, thoughtful and talented group of people with a tremendous passion for the natural world.  In addition to having some technical biking skills and bike repair skills, we are looking for people with a passion to learn about the history of the areas we visit.  As much as we love biking, we love sharing nature with our guests even more. Guiding for ROW can be hard work, full of long hours in often physically demanding situations. Yet we find it immensely rewarding to enrich lives through safe and memorable outdoor adventure. To do so, ROW hires guides who are committed to excellence in hospitality and safety, provide meaningful interpretation to guests, support conservation efforts, desire to grow and learn, and who seek to set the high water mark in their professional and personal lives. Does this sound like you? Then apply to join our team!
Guide Duties and Responsibilities:
• Safely lead biking tours
• Excellent risk management capability in remote settings
• Work positively with other team members to implement all aspects of a ROW trip from pack-up to clean-up in order to provide guests with a safe, meaningful and memorable experience
• Engage and respond to guests in a positive, friendly and supportive manner, including meeting their expressed and unexpressed needs
• Provide meaningful interpretation to our guests on natural and cultural history topics pertinent to the trip, such as geology, cultural history, etc. 
• Lead guest activities as suggested by the bike  tour itinerary 
• Take care of ROW equipment and facilities
• Professionally represent ROW and its Mission, Vision and Values
• Follow all policies and procedures as outlined in ROW's Guide Manual
• Act as a good steward of the natural world and follow Leave No Trace practices

• Perform other duties, including a minimum of 10 hours of off-river warehouse work each season, as needed or assigned

• Professionally care for and maintain ROW's bicycles, E-Bikes, vehicles and trailers

• Perform other duties, including a minimum of 10 hours of end of season cleanup work as needed or assigned
 Guide Qualifications:
• Legally allowed to work in the United States
• At least one year of previous commercial bike guiding experience; multi-day experience preferred
• A current 16 hour minimum (WFA) or higher advanced First Aid certification (WEC, WAFA, WFR, WEMT, EMT preferred) along with current CPR
• A positive, supportive team player
• Excellent verbal communication skills
• Physically fit, able to work long hours in the field and lift and load bikes on and off vehicles 
• Willing and eager to interact positively with a range of age groups, from small children to seniors
• Experience in guest services or group leadership preferred
• Academic or professional background or equivalent experience in natural science, western American history, environmental education or conservation related field preferred
• Ability to follow ROW's drug-free and tobacco free workplace policy
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ROW Adventures
Inexperienced Raft Guide
Each year ROW Adventures seeks to hire a few exceptional individuals seeking entry level positions as whitewater adventure guides. No whitewater guiding experience is necessary to apply, but all hires must successfully complete ROW's Guide School Program and other required trainings before guiding commercial trips. New first-year guides usually guide one-day trips on the Clark Fork but may be rotated onto any river ROW runs for which they are qualified and licensed. Due to the breadth of rivers and types of trips ROW runs, this position offers a great start to what can become a longer, rewarding career in outdoor leadership with ROW Adventures. New whitewater guides join a highly experienced staff of fun-loving, thoughtful and talented outdoor professionals with a tremendous passion for the natural world. As much as we love boating, we love sharing nature with our guests even more. ROW hires individuals committed to excellence in hospitality and safety, who desire to provide meaningful interpretation to guests, support conservation efforts, desire to grow and learn, and who seek to set the high water mark in their professional and personal lives. Looking for a great place to get started and grow as a whitewater adventure guide? Then apply to join our team!
Guide Duties and Responsibilities:
• Safely navigate oar and/or paddle rafts down Class I - IV rivers
• Excellent risk management capability in remote settings
• Work positively with other team members to implement all aspects of a ROW trip from pack-up to clean-up in order to provide guests with a safe, meaningful and memorable experience
• Engage and respond to guests in a positive, friendly and supportive manner, including meeting their expressed and unexpressed needs
• Provide meaningful interpretation to our guests on natural and cultural history topics pertinent to each trip, such as geology, Wild and Scenic Rivers, early homesteaders, Pacific salmon etc.
• Lead guest activities, such as hikes, camp games, storytelling or campfire music (primarily applies to multi-day trips)
• Prepare tasty, appealing riverside meals
• Take care of ROW equipment and facilities
• Professionally represent ROW and its Mission, Vision and Values
• Follow all policies and procedures as outlined in ROW's Guide Manual
• Act as a good steward of the natural world and follow Leave No Trace practices
• Perform other duties, including a minimum of 15 hours of off-river warehouse work each season, as needed or assigned
Guide Qualifications:
• Legally allowed to work in the United States
• Successful completion of ROW's guide school or approved equivalent required prior to first commercial work (can be completed after hiring)
• A current 16 hour minimum or higher advanced First Aid certification (WEC, WAFA, WFR, WEMT, EMT preferred) along with current CPR (can be completed after hiring)
• A positive, supportive team player
• Excellent verbal communication skills
• Physically fit, able to work long hours in the field and lift and carry heavy objects over awkward terrain
• Willing and eager to interact positively with a range of age groups, from small children to seniors
• Experience in guest services or group leadership preferred
• Academic or professional background or equivalent experience in natural science, western American history, environmental education or conservation related field preferred
• Ability to follow ROW's drug-free and tobacco free workplace policy
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ROW Adventures
Experienced Raft Guide
Each year ROW seeks to hire a few experienced guides to join our summer guide staff in guiding single and/or multi-day whitewater rafting trips on some of the most beautiful wild rivers in Idaho, Oregon and Montana, rivers like the Lochsa, Rogue, Salmon and Clark Fork. ROW guides are a fun-loving, thoughtful and talented group of people with a tremendous passion for the natural world. As much as we love boating, we love sharing nature with our guests even more. Guiding for ROW can be hard work, full of long hours in often physically demanding situations. Yet we find it immensely rewarding to enrich lives through safe and memorable outdoor adventure. To do so, ROW hires guides who are committed to excellence in hospitality and safety, provide meaningful interpretation to guests, support conservation efforts, desire to grow and learn, and who seek to set the high water mark in their professional and personal lives. Does this sound like you? Then apply to join our team!
Guide Duties and Responsibilities:
• Safely navigate oar and/or paddle rafts down Class I - IV+ rivers
• Excellent risk management capability in remote settings
• Work positively with other team members to implement all aspects of a ROW trip from pack-up to clean-up in order to provide guests with a safe, meaningful and memorable experience
• Engage and respond to guests in a positive, friendly and supportive manner, including meeting their expressed and unexpressed needs
• Provide meaningful interpretation to our guests on natural and cultural history topics pertinent to the trip, such as geology, Wild and Scenic Rivers, early homesteaders, Pacific salmon etc.
• Lead guest activities, such as hikes, camp games, storytelling or campfire music
• Prepare tasty, appealing riverside meals
• Take care of ROW equipment and facilities
• Professionally represent ROW and its Mission, Vision and Values
• Follow all policies and procedures as outlined in ROW's Guide Manual
• Act as a good steward of the natural world and follow Leave No Trace practices
• Perform other duties, including a minimum of 15 hours of off-river warehouse work each season, as needed or assigned
Guide Qualifications:
• Legally allowed to work in the United States
• At least one year of previous commercial whitewater guiding experience; multi-day experience and experience with both oar and paddle rafts preferred
• A current 16 hour minimum or higher advanced First Aid certification (WEC, WAFA, WFR, WEMT, EMT preferred) along with current CPR
• Certified Swiftwater Rescue Technician 1 or higher at some point in professional career
• A positive, supportive team player
• Excellent verbal communication skills
• Physically fit, able to work long hours in the field and lift and carry heavy objects over awkward terrain
• Willing and eager to interact positively with a range of age groups, from small children to seniors
• Experience in guest services or group leadership preferred
• Academic or professional background or equivalent experience in natural science, western American history, environmental education or conservation related field preferred
• Ability to follow ROW's drug-free and tobacco free workplace policy
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