Phillips Cruises and Tours

The Employee Experience

A standard day starts at 8:00am when crew arrive to the vessel to stock the boats with all the food/snacks necessary for the days cruise. We also clean our windows and ensure nothing was missed from the cleaning after yesterday's cruise. Near 10:15am the boat is usually ready and the crew heads back to their apartments to clean up/ have a snack and change into our uniforms to head back down to the boats around 11:30. At this point we will begin boarding our passengers with departures between 12:30 and 1:00pm. Onboard you could be assigned to a deck position/bar position/ or galley position. We train our crew to fill as many positions as possible so that we can all rotate around. No matter your position for the day, we are all a team and work together to help out where needed to best serve our guests. The beginning of our cruise finds us doing table side meal service followed up by picking up plates and trash as people begin to finish their meals. Much of the rest of the cruise is spent talking to our guests and making sure they are having a safe and enjoyable trip on a well kept, continuously clean vessel. Our trips vary from 3.5 to 6.5 hours. After returning to the dock and saying goodbye to our guests we begin cleaning up from the day's trip and making a list of stock items needed for the following day's cruise.

When off of work you have all the splendor of Alaska in your backyard. You are surrounded by some of the most amazing hiking trails and scenery in the world. Company kayaks are provided and the crew often has gatherings on the dock after work for grilling. We try to have full crew gatherings once a month, with pizza and a bonfire being a favorite way to enjoy the time.