Manage an exceptional Zipline Program in the Cascade Mountains!

Leavenworth Ziplines is seeking an energetic, organized and fun loving individual to join our team and manage the Leavenworth Ziplines program April - October. 

Limited onsite housing available. 

Responsibilities: 

• Oversee all zipline operations including staff management, customer service, safety protocols, and maintenance.
• Ensure the safety of all participants by adhering to strict safety guidelines and procedures.
• Manage and schedule a team of zipline guides, providing supervision and support. Plan and facilitate monthly guide skills checks.
• Manage and optimize tour schedule and software.
• Monitor equipment maintenance and work with vendors to ensure proper functioning of ziplines.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and implement strategies to enhance the overall ziplining experience for customers.

Qualifications:

• Previous experience in ziplining or adventure tourism industry preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• ACCT Certification in zipline operations or willingness to obtain certification.
• First aid and CPR certification is required