Kenai Fjords Tours
Kenai Fjords Tours
The Alaska Collection, an experience by Pursuit, offers several lodging and attractions including Kenai Fjords Tours, Kenai Fjords Wilderness Lodge, Seward Windsong Lodge, Talkeetna Alaskan Lodge, and Denali Backcountry Lodge & Denali Cabins. If you are a hard working, adventurous minded individual seeking seasonal employment, come join our team!
We are located in the beautiful town of Seward, Alaska, about 2.5 hours south of Anchorage, AK, on the Kenai Peninsula.
- Location
- Alaska
- Season
- Summer and Fall
- Staff size
- 160
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Pet friendly
- No
- Meals
- None
- Cell phone service
- Yes, most carriers
- Internet access
- Good
About Kenai Fjords Tours
***2024 Summer jobs will be posted November, 1st. We look forward to your application!***
/ Competitive perks + wages / Referral + end-of-season bonus available/ Access to iconic National Park experiences / Fun staff events + parties / Free access to cool attractions + experiences / Training to help your career grow /
Have you dreamed of exploring the great Alaskan wilderness or spending the summer in a quintessential Alaskan town? Does spending your summer at the doorstep of adventure have a certain appeal? If your answer is yes, then Kenai Fjords Tours offers the ultimate experience in seasonal employment.
We believe that collecting memories is far more important than collecting things. We share your longing to explore.
- Our Vision is to be the world’s leading provider of experiential adventure travel
- Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences
We are seeking fun, adventurous, hard-working, and conscientious people to join our team under the Midnight Sun. Our hiring needs range from deckhands to shuttle drivers and everything in between. If you have a background in hospitality, tourism, warehouse, retail, customer service, or recreation, we want to hear from you!
Life is not one-size-fits-all, and neither are we. These places and experiences have the potential to change lives.
Are you ready?
Our season runs March through September and we employ more than 400 seasonal employees each year. Candidates available for employment for an entire season are given first consideration. Supervisory and entry-level jobs are available at all locations.
We specialize in providing the best Alaskan experience with our innovative tours and top-notch customer service.
The Employee Experience
Our core values are:
- Safety First
- Honor Place
- Anticipate
- Bring Your Best
Our employees return year after year because it's really a dream job for many. You will be exposed to both land-based and marine wildlife, 20 hours of sunshine, glaciers, and mountains everywhere you look. You'll tell stories and make friends that will last a lifetime. Our team is really a family of hard-working, dedicated people who bring their best and want something unique and inspiring. This is no ordinary 9-5 job. This is an adventure.
COVID-19: Safety first is our number one core value. We strive to maintain a safe and healthy environment for our guests and staff. Pursuit follows all CDC guidelines and practices social distancing and other CDC protocols. We strongly encourage all staff to get vaccinated prior to arrival.
Ideal Candidate
Our ideal candidate is someone who wants to truly experience all that Alaska has to offer and believes in our mission. Each job is important. We value integrity, a strong work ethic, a self-starter and a team player. Successful employees are those who step in where needed and can bring their best. We find our team members to have an adventurous and generous spirit. We need people who are passionate about marine wildlife, conservation, and the environment. We have a strong safety culture and need people who are responsible, outgoing, and guest-oriented. Our employees seek out adventure and want to be inspired.
Room and Board
Kenai Fjords Tours (KFT)
On-site housing is provided for its employees who are 18 years of age or older at a charge of $10 per day. Housing is a privilege, not a right. It is important that all employees respect the privacy of others. Each employee's consideration will ensure the comfort and safety of all. Rules and policies are in place to help ensure a quality, peaceful living experience for everyone.
Limited employee housing is available and generally reserved for new employees, based on availability. Employee housing is a smoke/alcohol/drug-free environment and each unit has a kitchen, dining area, living room, and washer/dryer. KFT also provides bedding and towels. The kitchen area is equipped with fridges, stoves, microwaves, and cooking utensils. Other housing options may be found in our local newspaper the “Seward Phoenix Log,” “The Seward City News," "The Seward Journal," or the Seward Housing Facebook Page.
Housing Policies
Housing is a community experience and is part of your employment, rules, and policies are to help ensure a quality, peaceful living experience for everyone.
Staff housing is a "dry camp." Alcohol is not allowed.
Quiet time is from 10 pm to 7 am. Employees work variable shifts.
Kenai Fjords Tours is a smoke-free facility; no smoking inside any building.
Pets are not allowed in company housing.
Employee Perks
Employees are encouraged to experience all of Alaska Collection's locations and products. In addition to competitive wages, we offer employee perks and discounts on Kenai Fjords Tours, day cruises, discounts on Lodge room rates, restaurant discounts, and many other deals for a variety of Alaska adventures in the area.
Getting Here and Getting Around
Travel to Seward
- Flights - Closest commercial Airport (Ted Stevens International) is in Anchorage, the flight from Seattle is approximately 3 hours in duration.
- Driving- It takes approximately two and a half hours to drive south from Anchorage to Seward along the Seward Highway, designated a Scenic Byway.
- Train - Rail travel is available and employees can receive a discount (May thru Sept) if space is available.
- Shuttle Bus – Space available shuttle service from Anchorage to Seward in the spring. Reservations are required. Please call 800-270-1238 for additional details and information on rates and schedule.
- There is also The Seward Bus Line which offers year-round shuttle service. The Contact the Seward Bus Line at 907-563-0800 for reservations and pricing.
- Coach Service - The Park Connection (mid-May through mid-September) offers two departures a day. Employees can receive a discount. For reservations please call 800-266-8625.
Local Transportation
Kenai Fjords Tours is located in the small boat harbor and easily accessible by car, bike, foot. There are local taxi services available 24 hours a day.
What to Bring
A good alarm clock (battery operated) if you have an early shift! The summer climate can be absolutely gorgeous and sunny one day and cold and wet the next. It can be cold in early May and September so employees need an assortment of clothing. The average summer temperature is 65 degrees and some suggestions are:
- Jacket- water and windproof
- Hiking boots- waterproof
- Sweaters and warm fleece
- Shorts, yes there is that possibility of warm temperatures
- Uniform pants and shoes
For Fun
Seward is Alaska's seaside town located on the southern tip of the Kenai Peninsula. The year-round population is approximately 3,000 residents. This small seaside town is home to a bustling fishing and tourism industry. Yet, there is not a stoplight to be found. Seward is a casual and relaxed town that invites you to go anywhere and feel welcome in clean casual clothes or jeans. And in your free time, you’ll find there is a lot to do.
Outdoor Activities
- Hiking local mountains
- Marine tours
- Dog mushing tours
- Kayaking, both lake, and sea
- Biking
- Hiking on the Harding Ice Field
- Fishing ocean, rivers, and lakes
Indoor Activities
- Sea Life Center
- Library/Museum
- Shopping/Restaurants/Gift shops/Grocery stores
- Fitness Center
Current Job Openings
- Balance daily transaction reports for cash and credit card receipts
- Maintain, distribute and reconcile petty cash
- Ensure appropriate levels of cash reserves are on hand at the beginning and end of season
- Responsible for daily metering, posting, picking up and distribution of mail
- Prepare daily deposits
- Arrive to work on time, ready to work, dressed in clean uniform, with a neat and clean appearance
- Prepare beverage orders for guests
- Restock all supplies
- Account for all sales on the computer, collect payment & balance daily sales
- Work with all staff in providing excellent guest service
- Develop and maintain positive working relationships with others, support team to reach common goals
- Abide by state food service regulations
- Maintain cleanliness of the Espresso Bar, including wiping down espresso machine, refrigerators, counters & tables, emptying trashcans, vacuuming, etc.
- Adhere to all company policies & procedures, and safety training
- Maintain the cleanliness of day trip vessels upon their return from cruise
- Thoroughly clean windows, decks, restroom facilities, floors and countertops
- Oversee maintenance of the assigned vessel
- Supervise the daily activities of vessel staff
- Maintain accurate vessel log books
- Ensure that tours follow routes determined on tour day
- Establish quality crew interaction with guests regarding safety procedures, tour information, vessel information and environmental data
- Learn and perform safe line handling skills under direction of the Captain, Sr Deckhand or Crew Chief
- Exhibit knowledge of local history, geology and industry
- Regularly interact with guests regarding safety procedures, tour information, boat information and environmental data
- Conduct food services, including cooking, preparation, serving and cleaning up
- Strive to ensure guest’s expectations are exceeded
- Monitors employees' communal living spaces and 133 employee housing units for cleanliness, safety, and overall maintenance standards, ensuring a safe and welcoming community environment.
- Completes employee housing assignments, conducts inspections, completes room changes, and maintains an updated list of occupants in employee housing.
- Enforce Employee Housing Agreement standards, including noise levels, interpersonal conflicts, and overall expectations.
- Maintain a daily professional presence in Employee Housing.
- Assist Custodians to maintain cleanliness and sanitation of employee common areas.
- Responsible for opening and closing of employee housing at the start and end of season.
- Execute the Resident Advisor program which includes recruiting applicants, scheduling monthly meetings, assigning events, and distributing communications to residents of Employee Housing.
- Prepares general memos using Microsoft Office and Canva regarding various matters to advise staff of changes, events and activities, and other communications.
- Maintains Employee Social Media accounts, including staff Facebook group and Instagram.
- Partners with Operations Assistant to complete staff onboarding and conduct employee orientations.
- Provides transportation for employees using company passenger van to various appointments when necessary.
- Maintains a clear and concise inventory of all employee housing items.
- Ensure that Resident Advisors and employee housing residents comprehend their assigned cleaning responsibilities, including end-of-season move-out expectations.
- Plans and executes employee engagement functions and activities, such as craft days, group hikes, themed dinners, shopping trips to Anchorage, visits to the Alaska Sealife Center, etc.
- Other duties as assigned.
- Assist guests in person and on the phone with information about tours and services
- Accurately capture reservations on the computer-based reservations system
- Assist in the supervision of all Guest Service Agents as directed
- Work closely with fellow team members to ensure on-time vessel departures
- Provide sales and guest service to gift shop clients
- Perform cash handling and accounting procedures to include verification and reconciliation of shift bank
- Perform sales transactions using Company systems
- Responsible for inventory control and restocking, including maintaining a list of restocking needs
- Clean and organize gift shop and restroom
- Perform other duties as assigned
- Assist in employee training, development and motivation
- Educate guests on products and services
- Order, receive and maintain inventory
- Ensure completion of daily and weekly tasks for the store and employees
- Assist guests in person and on the phone with information about tours and services
- Accurately capture reservations on the computer-based reservations system
- Assist Logistics Manager with obtaining, filling, and transporting stock orders to tour vessels and
building facilities - Assist with receiving, checking, shelving and keeping inventories of warehouse stock items. Handling
alcohol inventory may be required - Maintain ready communication between the warehouse, main building, tour boats and island lodge
- Maintain cleanliness of the warehouse, including completing regular inventories of stock
- Run a variety of errands as assigned
- Perform other duties as assigned
- Conduct pre and post operation maintenance on assigned vehicle daily. Annotate issues correctly
- Operate shuttles along assigned routes, reporting changes or challenges to the coordinator
- Coordinate and communicate with guest service, group coordination and marine staffs to ensure that
guests receive the best possible service and important information is shared throughout the company - Maintains records in accordance with company, state and DOT requirements regarding vehicle
maintenance, driver activities and traffic incidents - Sanitize work areas during shift and before the next shift
- Ensure all equipment is clean
- Follow and complete prep list each day
- Use standard recipes and presentations
- Prepare prep list for following shift
- Instruct Prep Cooks in their duties
- Lead prep team in daily production of menu items, maintaining pars, following FIFO
- Maintaining cleanliness and operation of production area
- Ensure the proper handling of food according to health codes
- Coordinating with the Executive Chef and Events Manager, prepare and cook menu items for banquet events and weddings
- Supervise menu and shift change over
- Assist Sous Chefs in BOH Operations as needed
- Assist the Warehouse Manager in obtaining, filling and transporting stock orders to tour vessels and building facilities
- Assist in receiving, checking, shelving and keeping inventories of stock items in the warehouse
- Maintain cleanliness of the warehouse, completing regular inventories of stock
Assistant Accountant
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. You will be responsible for all income received by Kenai Fjords Tours and operations. You will prepare and process all incoming bills and various other accounting duties. You will have a range of duties and responsibilities to include:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Barista
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. You will assist guests with beverage orders at the Espresso Bar in a profession, healthy, and pleasant manner. You will deliver excellent guest service, meet the guests' needs while following the guidelines of the establishment.
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Boat Cleaner
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As a Marine Boat Washer, you will contribute to the effective operations and overall guest satisfaction and comfort by maintaining the cleanliness of day trip vessels. You will have a range of duties and responsibilities to include:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Captain- Tour Boat
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As a Boat Captain, you will operate and manage vessels, crew and passengers. You will be responsible for all operations while onboard vessels and ensure guest and vessel needs are met. You will have a range of duties and responsibilities to include:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Deckhand
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. You will interact with the guests with the goal of ensuring their safety and providing excellent service for an unforgettable and memorable experience. You will be knowledgeable with the safety equipment and procedures on board, including participating in all safety drills and reviews. You will have a range of duties and responsibilities to include:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Employee Experience Coordinator
Oversee daily operations of employee housing including cleaning, organization, employee activities, staff communication, and maintaining up-to-date housing documentation.
Front Desk Supervisor
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As the Front Desk Supervisor, you will contribute to the overall guest satisfaction by providing courteous service. You will serve as the first point of contact for many guest inquiries. You will greet and assist guests and provide information about the Alaska Collection by Pursuit products. You will have a range of duties and responsibilities to include:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Gift Shop Associate
Responsible for providing courteous, knowledgeable guest service to gift shop clients. Ensure gift shop
opening and closing procedures are followed in a timely manner. Perform all aspects of sales transactions. Responsible for opening and closing gift shop and completing all shift paperwork
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Gift Shop Supervisor
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As a Retail Supervisor, you will work closely with the Retail Manager in managing cash, employee attendance, revenue assurance and opening/closing the store. You will assist guests and ensure efficient, courteous service. You will have a range of duties and responsibilities to include:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Guest Service Agent
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As a Guest Service Agent, you will contribute to the overall guest satisfaction by providing courteous service. You will greet and assist guests and provide information about the Alaska Collection by Pursuit products. You will have a range of duties and responsibilities to include:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Logistics Clerk
Responsible for providing supply support to the tour boats and building facilities. Receive, check, and
shelve stock items and complete regular inventories. Ensure warehouse inventory is maintained in an
orderly manner.
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
CDL Shuttle Driver
/ $1000.00 sign on bonus for CDL drivers, $500.00 non-CDL
Uses company transportation assets to move guests and cargo in a safe, friendly and timely manner.
Drivers conduct and coordinate basic maintenance on company vehicles and maintain records in
accordance with U.S. Department of Transportation and company standards
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
Prep Cook
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Kenai Fjords Tours. As the Prep Cook, you will prepare menu items for dining room service while working efficiently with standardized recipes and presentations. You will have a range of duties in order to assist team members including:
Production Lead
Safety, anticipating guest needs, honoring our surroundings, and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Kenai Fjords Tours. As the Production Lead, you will oversee, instruct, and participate in the preparation of menu items for dining room service, and oversee preparation of menu items for banquets and weddings. You will work closely with the staff in an efficient, courteous and dedicated manner to ensure that the guest’s expectations are met. You will have a range of duties in order to assist the wait staff including:
Retail Warehouse Clerk
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As a Warehouse Handler, you will be responsible for providing supply support to the tour boats and facilities. You will receive, check and shelve stock items and complete regular inventories. You will have a range of duties and responsibilities to include:
*We accept applicants through the J1 program. Unfortunately, we are unable to accept H2B visas at this time.
How to Apply
Life is not one-size-fits-all, and neither are we. These experiences have the potential to change lives.
Are you ready?
Greetings from the Pursuit Alaska team!
We’re so glad you’re interested in working with us – we think you’re pretty cool too!
Follow along with our @PursuitCareers Facebook page or check out opportunities across our geographies at jobsatpursuit.com.
We hope to see you here for a summer in the land of the midnight sun!
Contact Info
- Ana Baletskaya
- abaletskaya@alaskacollection.com
- (907) 777-2840
- www.alaskacollection.com
