Come work in beautiful remote Alaska on our new aerial Gondola systems!

ZipRider
Posted: Mar 01, 2024

Gondola Operator

Icy Strait Point

Hoonah, Alaska

Wages/Pay
$18.00 - $22.00 / hour
Experience Level
No experience required
Job Start Date
Job Starts: Apr 01, 2024

Come to Alaska and let the beauty be your work view!

Category:        Seasonal (April - October)

Salary:            $22 per hour

Position Summary:

Gondola Operator are responsible for helping the gondola attendants with the safety of our guests while they are loading, riding, and unloading our gondola cabins, and responsible for making positive contact with ISP guests.  You will be spending your days outside.

Essential Duties and Responsibilities:

  • Conduct all activities and decisions according to Icy Strait Point’s guiding principles: Best, Authentic, and Profitable Tour Destination
  • Provide excellent customer service to all Icy Strait Point guests, including tours.
  • Load and unload guests on the different gondola stations, aiding mobility challenged guests in the safe loading/unloading into the cabins.
  • You will be trained on how to handle abnormal or unusual conditions that may adversely affect the safety of the gondola operation.
  • Handle crowd control in gondola queue areas.
  • Monitors and controls gondola unload area.
  • Maintain cleanliness on loading and off-loading area and maze throughout the day.
  • Ensure all shut-down procedures are followed, no passengers left on gondola, and that cabins is ready to operate next day.
  • Participate in all required trainings, including cross training for Guest Representative and Tour Sales Representative.
  • Promote other Icy Strait Point venues, distribute literature and/or sell merchandise.
  • Assist within programs wherever needed.

Experience, Skills & Qualifications:

  • Willing to work outdoors, including during inclement weather.
  • Must have good customer service skills and the ability to communicate with ISP guests and others in a professional, friendly and accurate manner. 
  • Able to stand for long periods of time – required.
  • Must be safety conscious and able to make quick decisions.
  • Guest Service Representatives must be able to learn, retain and relay excursion information. 
  • Current First Aid and CPR certification is preferred.
  • 1+ years’ experience with intermediate ski/ride skills preferred.
  • Good work ethic, dependability, and excellent customer service & communication skills

Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Applicants must have proof of legal authority to work in the United States.

How to Apply

Apply Now

Icy Strait Point

Have you always wanted to spend a summer working in a remote Alaskan village while expanding your customer service skills? Has the beauty of Alaska been calling your name? Are you looking to spend time away from the hustle and bustle of city life? Do you enjoy being a part of a team and working in the tourism industry? If so, Icy Strait Point wants to talk to you!

Location
Alaska
Season
Summer and Fall
Staff size
250
Housing
Whether included in the compensation package or provided at a cost, housing is provided for staff.
Housing details
$200.00 per month for employee housing with a roommate.
Meals
Some meals / discounts
Cell phone service
Yes, most carriers
Internet access
Good
About CoolWorks

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