Server Assistant

Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 3 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring Server Assistants to Live. Work. Explore. at the South Rim of the Grand Canyon!

Job Summary:
Our Server Assistants clear and reset tables in the dining room and assist the Servers as needed.

The Details:
Season Dates: 2/22/24 Start Date
Pay: $14.35 per hour plus tips (Subject to AZ tip credit)
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday with restaurant & retail discounts
• Discounted mule rides
• Summer Property Olympics
• Free Grand Canyon Railway Train Rides
• Exclusive retail, lodging, and dining discounts at other Xanterra properties
• Generous benefit program for eligible employees
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities:

• Set tables according to house standards and meal period placements.
• Clear finished tables in an expedient manner.
• Clear set tables of excess settings after guests have been seated.
• Clean area around assigned section throughout the seating period.
• Take dirty used dishes to the dish station and breakdown according to standards for the Kitchen Utility personnel to wash.
• Assist the Servers as needed and/or assigned by the Service Manager.
• Bring any guest complaint(s) or issue(s) to the immediate attention of the Service Manager or Unit Manager.
• When necessary notify the Host/Hostess of vacant tables ready for setting and number of settings needed.
• Complete opening and closing side duties to standard, and assist other Bussers and/or Servers with side duties as needed.
• Become familiar with dining room menus to properly answer any guest questions regarding such.
• Adhere to ServeSafe HACCP food sanitation program.
• Adhere to all safety and risk management policies while performing tasks.
• Other duties as assigned.

Qualifications:

• Ability to professionally interact with a broad cross-section of dining room guests.
• Physical ability to properly lift and carry oval tray of plates, glasses, and silverware.
• Basic knowledge of ServeSafe HACCP food sanitation program.
• Ability to learn front-of-the-house policies and procedures and carry them out at all times while on duty.
• Must be available for evening shifts, weekends, and holidays.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.