Communications Lead
Glacier Guides and Montana Raft
Title: Communications Lead
Status: Year round, Full Time, Regular
FLSA: Non-Exempt, Hourly
Wage: DOE, Hourly, $20-$25 suggested range, and Incentives
Job Summary:
Communication, marketing, public relations, and sales.
General Duties:
The Communications Lead is responsible for professional, consistent, enthusiastic communication, both internally and externally, on behalf of Glacier Guides and Montana Raft and its lodging properties.
The primary goals of the Communications Lead are to communicate:
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Why guests should choose to adventure and stay with Glacier Guides and Montana Raft;
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Why guides and support staff should want to work at Glacier Guides and Montana Raft; and
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What clients, employees, and the public should know about Glacier Guides and Montana Raft, and the greater Glacier National Park area, in a timely fashion.
Communications are generally focused on current conditions in and around Glacier National Park and current events at Glacier Guides and Montana Raft in an effort to actively solicit all types of individuals, businesses, travel agents, clubs, groups, etc for rafting, hiking, fishing, biking, rental, and lodging business.
The company’s mission statement is always at the heart of communications:
Glacier Guides and Montana Raft’s mission is to provide exceptional active travel vacations and experiences in and around Glacier National Park, while preserving and protecting Glacier’s unique ecosystem using the best available, ecologically-sound practices.
Job Relationships:
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This position reports directly to the company’s Leadership Team, i.e. owners, managers, and other key stakeholders.
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This position supervises: none.
Job Specifications:
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Education: A four year college degree or equivalent experience is preferred.
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Experience: required.
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Passion for the Flathead River System, Glacier National Park, Glacier Guides and Montana Raft, and the symbiotic relationship between them.
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Understanding of the established Glacier Guides and Montana Raft brand, and the dedication required to both preserve and to further it.
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Capability for independent work and also to work as part of a team.
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Exceptional verbal and written communication skills.
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Established or growing leadership skills.
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Enthusiasm for organization, including the ability to prioritize tasks.
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The Communications Lead assists, as time allows, in the company’s main reservation office. Answering phone calls, e-mails, chat messages, and website comments, and processing the reservations that flow from these communications, is at times a substantial portion of the Communications Lead’s day. The ideal candidate will successfully self-manage his or her time in balancing office duties and communications responsibilities.
Helpful Skill Sets:
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Social Media Expert, including Analytics for Facebook, Twitter, Instagram, Pinterest, YouTube, etc.
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Written Content Creation, including blogs, newsletters, emails, social media posts
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Video content creation including reels, Tiktok, Youtube, promotions and more
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Wordpress
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Google Analytics, Google Search Console, Google Business Profiles, general understanding of Google Ads a plus
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Google Business Suite: All Applications, i.e. Drive, Docs, Sheets, etc.
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Mailchimp
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Photography, Videography
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Event Planning
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Public Relations and Public Speaking
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Publicity, i.e. Media Relations and Press Releases
Benefits:
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401(k)
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Health Insurance
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Paid time off
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Deals on gear + equipment
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Free entrance into Glacier National Park
Job Schedule:
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8 hour day shift
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Some evenings, holidays, and weekends
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Willingness for some travel/events.
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Work Remotely, DOE.
Work Location:
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One location, This position is based out of Glacier Guides and Montana Raft’s main office at 11970 Highway 2 East, West Glacier, Montana.
Work Environment:
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Moderate physical activity required by handling objects up to 20 pounds frequently and up to 50 pounds occasionally.
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Able to be seated at a desk and computer work station for extended periods of time daily.
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Ability to stand for hours at a time.
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Ability to walk, tour and inspect properties, river access points, and trailheads as necessary.
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Must be able to participate in rafting, hiking, fishing, and biking activities.
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Non-smoking, non-vaping environment.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Glacier Guides and Montana Raft management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
Glacier Guides and Montana Raft Company is an equal opportunity employer.
To apply, please email us at hello@glacierguides.com
