Retail Sales Floor Manager
Retail Sales Floor Manager -- required: a minimum of 2 years current retail management experience, generating at least $500K in revenue per year
Location: Seward, Alaska
Start Date: Immediate ideal- Summer Season- 4/1/2024- 9/28/24
Employment Type: Summer Seasonal with opportunity for Full-time, Year-round
FSLA Status: Non-Exempt Salaried
Salary: $50k-$55k annually DOE
Reports to: Store owners/GM
Supervises: 3 off-season & 6 in-season retail employees
Company Overview:
At Forests, Tides & Treasures (FTT), we provide a unique selection of outdoor gear, apparel, art, Alaskan artisans, gifts, souvenirs, and more year-round in the beautiful remote town of Seward, Alaska. We opened our pet-friendly brick-and-mortar store in the Fall of 2017 and have developed a thriving online store and social media presence by focusing on creating an experience of discovery that forges connections between our customers and the artisans & vendors we carry. These connections are reflections of all that we have grown to love and treasure while living here in Seward and Alaska. We are very connected to our community, working with different local non-profits and supporting a wide variety of initiatives close to our hearts. We love what we do, and we love living in the community we have the fortune to serve.
Position Overview:
We are seeking an experienced Retail Sales Floor Manager who has a proven track record managing a dynamic Retail Sales floor and Retail Staff, in addition to: day-to-day Sales Floor operations, creating a memorable experience for guests, managing & developing the retail team, maintaining a dynamic and appealing retail environment; contributing to the overall profitability of the store; a strategic and analytical mindset; and maintaining and nurturing our brand.
We pride ourselves in our adaptability -- this is not a follow-the-checklist kind of environment, and few things are written in stone. We have developed a brand by thinking out of the box and are always looking for new ideas that will improve our brand and advance our offering to our guests. We welcome creative thinkers with strategic mindsets to apply.
Responsibilities:
- Manage and successfully maintain a smooth, efficient, effective, and profitable store that reflects the FTT brand and culture
- Recruit and develop the FTT Retail Sales Floor Team, including the creation of weekly work schedules, assigning daily tasks, and maintaining accountability at all levels
- Ensure that staff understand and can successfully execute all facets of their jobs, including but not limited to cash handling, re-stocking, merchandising, and customer service
- Must know how to create, nurture, and sustain company culture for the retail employees while keeping profitability and company health at the forefront
- Ensure compliance with existing health and safety regulations
- Coordinate, analyze, observe, meet deadlines, and make decisions that reflect the FTT brand and company strategies
- Confidently present bi-weekly updates to executive team members, including any observations that may be important to the business as a whole
- Oversee daily restocking of the sales floor while maintaining a clean, safe, and intriguing merchandise strategy that reflects FTT aesthetics
- Support and assist the Inventory Manager and the entire FTT Team as needed to process all products and web orders in a timely and efficient manner.
- Manage all controllable costs to keep operations profitable.
- Communicate daily with ownership about store operations, staff & guest interactions, and identifiable trends
Skills:
- Calm, practical, and strategic leadership style
- Strong interpersonal, analytical, and communication skills
- Problem-solving skills, positive attitude, and creative thinker
- Strong organizational and time management skills
- Proficient in Microsoft Suite systems and retail POS systems (Shopify preferred), Excel, Word, and Outlook proficiency are a must
- Strong experience in merchandising in a retail environment
- Ability to embrace and mirror established FTT aesthetics and branding
- Must have up-to-date knowledge of retail and culture trends, including what's trending on social media
- Must be fluent in communicating effectively with Gen Z, the most prominent age group for our seasonal employees
Minimum Qualifications:
- High school diploma/ GED and some college or equivalent experience required
- Min. 2 years of experience in retail management within the tourism, outdoor, gift, and/or big box environment with at least $500k in annual sales
- Experience in managing and training a team of at least 6
- Excellent verbal/written communication, computer, and organizational skills
- Sound understanding of mathematics and strong reading comprehension skills
- Understands and can transmit to staff the importance of customer service and adhering to company branding
- Solid work ethic, willingness to learn, and openness to feedback
- Ability to analyze sales reports and strategically problem-solve
- Self-motivated and able to work independently with minimal supervision
- Able to stand for extended periods of up to 8 hours. Able to lift a maximum of 30lbs pounds while frequently lifting and/or carrying objects weighing up to 25 pounds
- Can follow & implement FTT policies, procedures, and safety policies while holding all staff accountable
- Must have a punctual and on-time record and have flexible work availability, that includes day, night, and weekends. May be required to work some overtime, nights, and/or weekends as needed
- Additional tasks and responsibilities may be assigned as needed
- Must successfully pass a background check
Please Note: We are only considering candidates with at least two years of current retail management experience generating at least $500k in revenue per year for this position.
Equipment Used:
- Store phone (iPhone) & POS iPads
- 2-way radio
- Windows computer
- Shopify POS System
- Copier/scanner
Travel Requirements:
- Bank Deposits & Post Office runs must be insurable and have a valid driver’s license
Full-Time & Seasonal Benefits:
- Daily, Monthly, and Annual Bonus and incentives
- QSEHRA Health plan for FTYR staff starting in 2024
- Simple IRA Match program available to all staff
- PTO provided and scaled to years of employment
- Housing assistance provided
- Experience Alaska firsthand through Staff Adventure Days and discounted local tours
- Generous Employee Purchase Programs and Family Purchase Events
- Access to name-brand pro-deals
- Pet-friendly workplace
- Bi-Weekly Pay















