Devil's Thumb Ranch Resort & Spa

This is a full-time, year-round role. The Coordinator, Meetings and Special Events is responsible for assisting the Meetings and Special Events department in various support and administrative tasks.

Essential Duties and Responsibilities:

• Receives incoming group/event turnovers, tracks in Sales & Catering system and routes to assigned managers. 
• Database management including preparation of weekly distribution of BEOs, Group Resume, two-week Schedule of Events, and meeting room diagrams
• Maintains the BEO and Group Resume Master Books and updates all BEO/Group Resume revisions and pop-ups.
• Sends and walks revised and pop-up BEOs daily.
• Book/manage group activities for the Meetings and Special Events team.
• Is responsible for internal meetings and events.
• Maintains group/event assignment calendar.
• Possess current, up-to-date knowledge pertaining to all DTR, VCI and Trailhead Inn products and offerings.
• Manages office supplies and guest amenities including ordering and inventory.
• Coordinates welcome amenities.
• Supports Meetings and Special Events team with "day of" coordination as required.
• Attends and takes notes at all BEO and Group Resume Meetings.
• Manages shipping and receiving for the Meetings and Special Events department.

Requirements
 

Knowledge, Skills, and Abilities:
 

Personal Attributes:

• Outgoing, personable, friendly with the ability to be coached.
• Extremely strong attention to detail.
• Adaptability, capable of multi-tasking.
   

Physical Demands:

• This position will required to lift to 25 pounds.
• Ability to work a flexible schedule including evenings/weekends/holidays as required.
   

Education/Experience:

• College degree
• 2 years of administrative related experience; hospitality experience preferred.
   

Special Skills/Equipment:

• Strong computer skills including strong working knowledge of Microsoft Office Suite, Adobe Acrobat and other standard software.
• Must have strong organizational skills both written and verbal.
• Property Management System experience preferred.
• Superior follow-up skills.
• Valid CO Driver's License and clean driving record.
   

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.
 

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 

Competitive pay commensurate with education and experience.

Perks/Privileges of Employment:

• FT Year-Round
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

Assist the Guest Services Supervisor in maintaining the integrity of Devil’s Thumb Ranch and Guest Services Policies and Standards.  
 

Essential Duties and Responsibilities: Oversee the daily operations of Devil’s Thumb Ranch with regards to Guest Services, Reservations, Retail, Reporting and Baggage Wrangling at Devil’s Thumb Ranch. Assist in the training of existing and new staff members, evaluate how our existing Policies and Standards are meeting and exceeding the needs of our guests. Duties consist, but are not limited to, training, booking reservations, checking guests in and out, providing delivery of bags to rooms, inspecting rooms prior to arrival, assisting with monitoring reservations booked the previous day, monitoring cancelled reservations for the previous day and processing advanced deposits, arranging reservations for dining, spa or stables, arranging reservations for activities, proactively contacting guests prior to arrival to help set a positive impression and inform them of all the properties have to offer, and supporting retail operations within all lodging properties.
 

Other Duties: Assist the General Manager, Director of Lodging and Guest Services Supervisor. Complete special projects as requested by either. This job description is an overview of the scope of responsibilities for the GSA1 position and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Devil’s Thumb Ranch Resort and Spa and sister properties the responsibilities of this position may change. The GSA1 must be prepared to accept new responsibilities and transfer others.
 

Knowledge, Skills, and Abilities: 
 

Personal Attributes: Should be outgoing and friendly, enjoy working with the public and possess excellent communication and organizational skills. Work well alone or with other team members. Professional dress and carry a good attitude. Be flexible to the needs of the department, the Ranch and its affiliated properties.

Physical Demands: Have ability to sit or stand for long periods of time and able to lift/carry 20-30 lbs.  
 

Education/Experience: 3-5 years of Hospitality experience required. Previous supervisor experience and front desk experience preferred. Ability to communicate accurately and comfortably in the English language. 
 

Special Skills/Equipment: Basic computer/email knowledge required. Proof or edit documents for spelling, grammar and content. Have the ability to learn lodging reservation system.        
 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.
 

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.  Competitive pay commensurate with education and experience. 
 

Competitive pay commensurate with education and experience. 

Perks/Privileges of Employment:

• PT or FT Hours available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

The Massage Therapist is responsible for consistently delivering results that contribute to the mission and overall success of Devil’s Thumb Ranch. The massage therapist will provide all services (excluding facials and waxing) offered at the Ranch Creek Spa. This includes: massage therapy, couple’s treatments, soaks, scrubs, body wraps, hand, foot and scalp treatments. Additionally, the massage therapist is expected to promote retail products related to services provided.

Essential Duties and Responsibilities:  

• Maintain a professional standard for all services provided
• Be an active member of the spa team and communicate clearly
• Available on call at pre-designated shift times
• Ability to perform all treatments following the protocol guidelines
• Adhere to spa policies and guidelines
• Adhere to safety practices 
• Be able to provide a minimum of 4 services during a shift
• Begin and end all treatments on time
• Assess guest needs:
•  inquire about contraindications, examine muscle tissue to evaluate condition, appearance, and appropriateness of scheduled service. 
• Treatment rooms must be left neat, clean and sanitized after each service provided
• Restock supplies in treatment room and dispensary
• Complete all side work in a timely manner
• Restock laundry and tidy linens as directed by lead, supervisor or manager
• Extensive knowledge of products used in all treatments
• Promote sales of retail products related to services provided
• Maintain a professional image at all times
• Adhere to spa uniform guidelines
• Participate in monthly spa meetings, spa training and team building exercises
• Be knowledgeable of Ranch wide operation 
• Promote entire ranch to clients
• Available weekends and holidays

Other Duties: 

The employee is expected to be an ambassador for the ranch and promote its products and services within the community. The employee is not limited to the above responsibilities and may be required to perform other duties throughout the spa and ranch property.

Requirements

Knowledge, Skills and Abilities

Personal Attributes: 

Friendly, positive attitude, personable, ability to multi-task, a good communicator (verbal and written), able to work well as a team and work harmonizly with other spa team members

Physical Demands: The employee must be able to sit or stand for 8 hours. Lifting up to 25lbs is required.

Education/Experience:  

• Must have completed massage training at an accredited program
• Maintain personal massage liability insurance
• Maintain State Licensure

Special Skills/Equipment: Must be able to use all equipment and tools necessary to provide services.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Competitive pay commensurate with education, experience and treatment.

Wage: $34/treatment - $68/treatment + tips
 

 Perks/Privileges of Employment:

• PT & FT Hours or Seasonal Summer employment available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

The host/hostess is responsible for controlling reservations, taking phone calls for Heck’s or Ranch House Restaurants at Devil’s Thumb Ranch and seating guests. The host/hostess is the initial contact with the guests and the first person to start guests off with a positive experience.  In addition, as a Devil’s Thumb Ranch host/hostess, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, curator and rancher (at heart).
 

Essential Duties and Responsibilities:

• Answering the phone and controlling the reservations for the Heck’s Restaurant for optimal seating and service to the guest
• Opening doors, where applicable
• Welcoming and thanking guests
• Stocking firewood and maintaining a fire
• Answering questions - accurately and politely
• Maintaining a clean and organized waiting area
• Directing guests to areas & restrooms
• Providing security for co-workers and guests
• Assisting servers, back servers and managers with filling water, serving food and being a team player
• Performing opening, closing & side duties – cleaning glass, wiping tables, sweeping & vacuuming the floor, wiping and updating menus, etc
• Assuring the complete satisfaction of each and every guest
• Entertaining guests to create memorable experiences
• Supporting and contributing to the mission and overall success of the resort by accomplishing performance objectives focused on food and beverage.
• The host/hostess will be “Tour Guides” for the clients and know and be able to support Ranch-Wide knowledge to the clients.

Other Duties:

• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, when possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests and co-workers
• Maintaining the Ranch core values and mission statement

Requirements

Knowledge, Skills and Abilities

Personal Attributes: 

• Hardworking, courteous
• Remaining calm in a hectic, fast-paced atmosphere
• Displaying a positive and outwardly friendly attitude toward guests and co-workers

Physical Demands: 

• Standing, for up to 8+ hours
• Performing duties which require bending & reaching
• General cleaning, set up, walking a lot

Education/Experience: High School Diploma or GED, desirable 2-3 years experience serving in a fast paced restaurant.

Special Skills/Equipment:  Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

The position you are being hired for is an all inclusive “Food & Beverage Staff” position. Although you are signing this Host job description, once validated, you may also be cross-trained in other areas such as Heck's or Ranch House Restaurant Back Server, Server, and Bartender positions. These positions may become rotated responsibilities and used as volume and/or staffing needs dictate. Please see the Server, Back Server and Bartender job descriptions for more details and information.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Perks/Privileges of Employment:

• Year-Round employment
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

A Server is responsible for serving food and beverages to guests according to established sequence of service and to suggest dinner courses, appropriate wines and answer questions pertaining to food preparation of the menu.

Essential Duties and Responsibilities:

• Servers will present menus, suggest food courses (breakfast, lunch or dinner)
• Servers will answers questions regarding preparation of food and gear the suggestions on dynamics of the table.
• Support and contribute to the mission and overall success of the resort by accomplishing performance objectives focused on up selling of food and beverage.
• Servers will be Ranch Ambassadors for the clients and be able to support Ranch-Wide knowledge to the clients.
• Servers will complete open and closing side work.
• Ensure Ranch Mission is executed.
• Other duties and responsibilities include seating, taking reservations, making drinks and being a team player.

Other Duties: 

• Seating
• Taking reservations
• Making drinks 
• Assisting in all outlets.

Requirements

Knowledge, Skills and Abilities

Personal Attributes:

• Hard working, courteous, able to work under minimal supervision
• Must be at least 18 years old
• Maintaining a well-groomed appearance (“having a plan”)
• Practicing all safety & sanitation standards
• Remaining calm in a hectic, fast-paced atmosphere
• Displaying a positive and outwardly friendly attitude toward guests and co-workers

Physical Demands:

• Performing duties which require bending & reaching
• Lifting Boxes, general cleaning, set up, walking a lot, etc.
• Lifting & transporting up to 50-pound
• Standing, for up to 8+ hours
• Walking a lot.

Education/Experience: High School Diploma or GED, 2-3 years experience serving in a fast paced restaurant.

Special Skills/Equipment: Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.

The position you are being hired for is an all inclusive “Food & Beverage Staff” position. Although you are signing this Server job description, once validated, you may also be cross-trained in other areas such as Heck's or Ranch House Restaurant Back Server, Server, and Bartender positions. These positions may become rotated responsibilities and used as volume and/or staffing needs dictate. Please see the Server, Back Server and Bartender job descriptions for more details and information. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Perks/Privileges of Employment:

• PT & FT Year-Round hours
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

We are seeking a friendly barista to join our team. In this position, you will prepare and serve specialty coffee beverages and food to guests. Our baristas are also in charge of retail sales of coffee accessories, which are also sold in our store. Our baristas are enthusiastic about coffee and maintain a high standard of execution. You should make the customer always feel welcome and important. Baristas are also responsible for normal shift side work.

Essential Duties and Responsibilities:

• Overseeing and handling upkeep and maintenance of the Hallowed Grounds Cafe premises
• Preparing all specialty drinks and food per specified recipes
• Serving food
• Handling cash & other forms of payment
• Making proficient sales transactions - using a point-of-sale system
• Maintaining proper cash drawer balances
• Directing guests to areas/restrooms
• Demonstrating impeccable product knowledge
• Suggestive selling - using proven techniques
• Maintaining a clean and organized barista area
• Maintaining proper product pars – through stock pulls & inventories
• Stocking coffee, food and glassware throughout the shift
• Properly labeling, dating, covering and refrigerating prepped items
• Maintaining proper dishwasher procedures– properly checking chemical mix, sanitizing equipment, utensils, and glassware
• Performing opening, closing & side duties – setting up/breaking down the barista station, cleaning glass/counter tops, sweeping the floor, etc
• Answering questions - accurately and politely
• Entertaining guests to create memorable experiences
• Supporting and contributing to the mission and overall success of Devil’s Thumb Ranch
• Working with Food and Beverage Director to establish service guidelines.
• Preparing a sequence of service manual and training staff on Ranch policy/procedure, POS system, opening & closing procedures and service and ordering etiquette.
• Handling customer feedback and concerns-ensuring five-star level service. 

Requirements

Knowledge, Skills and Abilities

Personal Attributes:

• Hard working, courteous, able to work under minimal supervision
• Maintaining a well-groomed appearance (“having a plan”)
• Practicing all safety & sanitation standards
• Remaining calm in a hectic, fast-paced atmosphere
• Displaying a positive and outwardly friendly attitude toward guests and co-worker

Physical Demands: 

• Lifting & transporting up to 50-pound
• Standing or walking on the floor, for up to 8+ hours

Education/Experience: Previous barista experience and facility with a wide range of coffee and food service terminology

Special Skills/Equipment:

• Demonstrating a high level of organization, attention to detail and a sense-of-urgency
• Ability to actively listen and verbally communicate with a wide range of people daily 
• Keen awareness of the value of customer service
• Willingness to work a changing shift schedule, including early mornings
• Aptitude for learning in on-the-job in a fast-paced environment

The position you are being hired for is an all inclusive “Food & Beverage Staff” position. Although you are signing this Barista job description, once validated, you may also be cross-trained in other areas such as Heck's or Ranch House Restaurant Back Server, Server, and Bartender positions. These positions may become rotated responsibilities and used as volume and/or staffing needs dictate. Please see the Server, Back Server and Bartender job descriptions for more details and information. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 Perks/Privileges of Employment:

• PT & FT Hours or Seasonal Summer employment available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

The Spa Receptionist is responsible for consistently delivering results that contribute to the mission and overall success of Devil’s Thumb Ranch. The Spa Receptionist is responsible for greeting clients, booking treatments and making a seamless transition from clients’ check in to check out.
 

Essential Duties and Responsibilities:  

• Always maintain a professional standard. Uniforms and nametags must be worn.
• Promote sales of retail products 
• Promote sales of spa services
• Greet clients upon arrival
• Schedule appointments using spa software
• Notify therapists of appointments
• Answer phones and transfer appropriately
• Follow housekeeping procedures for public areas
• Knowledgeable of all services provided, ability to make suggestions to clients
• Knowledge of which treatments therapists/estheticians are able to provide
• Knowledge of treatment rooms and services available in each room
• Close sales (including services and retail purchases) through POS
• Ability to take over the phone orders
• Restock supplies in waiting areas and locker rooms 
• Remove dirty linens from locker rooms and restock
• Prepare lockers for guests, including removal of dirty sandals and robes, and replacing with clean robes and sandals
• Responsible for washing dirty dishes, sandals, facial cloths, and uniforms
• Adhere to safety practices and policies
• Participate in monthly spa meetings, spa training and team building exercises
• Knowledgeable of Ranch wide operation, able to answer questions and make suggestions regarding the property and the county
• Extensive knowledge of retail products 
• Report to Spa Supervisor and Spa Manager for daily projects
• Flexible schedule, available nights, weekends and Holidays
   

Other Duties: 

The employee is not limited to the above responsibilities and may be required to perform other duties throughout the property.
 

Requirements

Knowledge, Skills and Abilities  

Personal Attributes: Friendly, personable, ability to multi-task, a good communicator (verbal and written). Able to work well as a team and work harmoniously with other colleagues.
 

Physical Demands: The employee must be able to sit or stand for 8 hours. Ability to lift 25 lbs.
 

Education/Experience:  

• Customer service experience required
• Computer experience necessary

Special Skills/Equipment:  Must be able to use all equipment and tools necessary to provide services. Clear and concise communications. Ability to plan, organize, and prioritize workload/demands.
 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.
 

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Perks/Privileges of Employment:

• PT & FT Hours or Seasonal Summer employment available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment      status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

Greet guests in porte cache, open vehicle door for passengers, valet park car and deliver luggage and vehicle keys to lodge room, retrieve vehicles for guests departing and load luggage, maintain integrity of front entrance and lobby, provide requested shuttle service, perform room inspections pre and post arrival, follow department and Ranch policies and procedures, assist Agents, Reservation Specialists, Night Auditor and PBX Operator, answer guest questions, be knowledgeable about other departments, be aware of guests and Ranch issues.
 

Other Duties: Assist the General Manager, Lodging Director, and Guest Services Manager. Complete special projects as requested by either. This job description is an overview of the scope of responsibilities for the Bag Wrangler position and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Devil’s Thumb Ranch the responsibilities of this position may change. Bag Wrangler’s must be prepared to accept new responsibilities and transfer others.
 

Requirements

Knowledge, Skills and Abilities 

Personal Attributes: Should be outgoing and friendly, enjoy working with the public and possess excellent communication and organizational skills. Work well alone or with other team members. Professional dress and carry a good attitude. Be flexible to the needs of the department and the Ranch.

Physical Demands: Have ability to stand for long periods of time and able to lift/carry 50-75 lbs.  

Education/Experience: Bellman/Valet experience preferred but not required

Special Skills/Equipment: Basic computer/email knowledge required, has a valid driver’s license with a clean driving record and ability to operate manual, automatic and diesel vehicles. Minimum of 21 years of age.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Perks/Privileges of Employment:

• PT & FT Hours available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

Housekeepers support and assist the Housekeeping Manager and Assistant Housekeeping Manager in promoting DTR service standards, serving as a role model for Housekeeping staff as well as maintaining the integrity of the Ranch and Housekeeping operations, policies and standards across all three properties. 

Essential Duties and Responsibilities: 

• Ability to be fully functional in the operations of Housekeeping with regards to cleaning rooms at all Devil’s Thumb Ranch properties
• Ability to be fully functional in the operations of Housekeeping duties according to DTR service standards, including, but not limited to:
• Removing linens
• Making beds
• Dusting
• Mopping
• Sweeping
• Vacuuming
• Trash removal
• Carpet cleaning
• Restocking housekeeping supplies 
• Cleaning windows
• Prompt delivery of items requested by guests
• Making guests feel welcome and “at home”
• Being knowledgeable about other departments offerings and hours
• Inspecting rooms prior to arrival, completing any cleaning needed
• Continually uphold top service and cleanliness standards at DTR, VCI and Trailhead.
• Cross train with Commons and Housepeople in order to be able to assist wherever necessary.
• Uphold Ranch Service Standards at all times. Make recommendations to Management if they are not.

Other Duties: 

• Willing and able to work all shifts as necessary to ensure proper coverage
• Willing to be flexible with start and end time of shifts to ensure proper coverage.
• Maintain regular, predictable attendance as scheduled
• Assist the Director of Lodging, General Manager, Housekeeping Manager, Assistant Housekeeping Manager, Housekeeping Supervisor(s) and Housekeeping Lead(s) with any tasks or projects as assigned. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of all job expectations. With the evolution of Devil’s Thumb Ranch and other properties, the responsibilities of this position will change.
• Serve as a role model for employees and peers for behaviors pertaining to teamwork, service, effective communication and leadership.
• Ensure safety standards are upheld at all times. 
• Report any incident which appears suspicious or could endanger the security of the Resort. 
• Ensure that product quality standards are met in all areas of the department as they relate to DTR brand, appearance and cleanliness.
• Develop and maintain positive working relationships with others
• Ensure flow of communication within and between departments
• Benchmark best practices of competitors
• Comply with quality assurance expectations and standards
• Any other duties as assigned by a Director or other Manager.

Requirements

Knowledge, Skills and Abilities 

Personal Attributes: 

• Outgoing, approachable and friendly demeanor.
• Ability to be self-directed and work with minimal supervision
• Positive and proactive approach to teamwork and working with others
• Trustworthy and able to handle confidential paperwork, data and information.
• Must be able to work in a fast paced and ever changing environment.
• Work in a safe and responsible manner at all times. 
• Flexible when it comes to the needs of the Ranch and the department.

Physical Demands:

• Lifting up to 75 pounds
• Stand for long periods of time
• Repeat the same movements
• Bend or twist body
• Walk or run for long periods of time
• Use their hands to handle, control, or feel objects, tools, or controls
• Kneel, stoop, crouch, or crawl

Education/Experience:  

• High school diploma or GED required
• At least one year Housekeeping experience preferred
• A valid driver’s license and clean driving record preferred.

Special Skills/Equipment:

• Must have strong organizational skills
• Excellent communication skills (written and verbal)
• Excellent housekeeping skills, especially when resolving guest complaints in a positive manner.
• Able to work a flexible schedule, including some nights, weekends and holidays

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 Perks/Privileges of Employment:

• PT & FT Year-Round
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

To Groundskeeper assists in all Ranch operations by offering outstanding guest services and contributing to all Outdoor Facilities responsibilities in a safe and timely manner.
 

Essential Duties and Responsibilities:

• General maintenance of Ranch operations.  To include but not limited to landscaping, trash removal, recycling process, lawn mowing/care, irrigation, snow removal, firewood preparation, etc.
• Assist with agricultural needs such as fencing, cattle handling, haying operation, and agricultural irrigation, stable activities, etc.
• Assist in all Ranch operations to provide the very best in guest services and safety to our guests. 
• Consistently provide exceptional guest experiences for all visitors to the Ranch. 
• Assist in daily housekeeping of Maintenance Barn and Yard.
• Able and willing to cross train in all Ranch operations.
• Assist in on-going training of animal care and employee training.
• Actively involved with program development through personal experiences. 
• Report and aid repair of unsafe conditions throughout the Ranch.
• Be an ambassador for the Ranch in promoting all other departments during guest interactions.
• Lead in construction of all new fences and maintenance of existing fence.
• Ability to lift 100 lbs. on a routine basis.
• Assist in cutting lawns and native grasses by operating a power mower and trimmers.
• Assist in trimming edges, and weeds around walks, flower beds and retaining walls.
• Assist in pruning of all flowers, shrubs and trees to shape and improve growth or remove damaged leaves, branches or twigs.
• Assist in applying spray to lawns, shrubs, and trees with fertilizer, herbicides, and insecticides.
• Assist in snow removal operations to include but not limited to shoveling, running a snow blower, truck plow, and large loader
• Assist in raking and bagging leaves and other debris.
• Assist with watering lawns, shrubs, trees, flower pots, baskets, and beds.
• Able and willing to drive a truck and trailer safely and effectively.
• Able to safely and effectively drive a manual transmission vehicle. 
• Assist with rototilling and prepare flower beds for planting.
• Assist co-workers with education of plant identification and health.
• Assist with maintenance of greenhouse(s).

Other Duties:   As needed and assigned by supervisor. 

Requirements

Knowledge, Skills and Abilities

Personal Attributes:

• Outgoing, friendly & responsible with excellent interpersonal skills. 
• Ability to multi-task, delegates, and alters priorities at short notice.
• Works well in both a team and as an individual.  Enhances work efficient of co-workers.
• Motivated & mature with ability to remain calm in all situations without direct supervision.
• Able to work a flexible and unpredictable schedule.
• Able to read and comprehend simple instructions, short correspondence, and memos. 
• Able to write simple correspondence.
• Able to effectively present information in one-on-one and small group situations to customers, clients and other employees.

Physical Demands:  While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions.  The employee is occasionally exposed to work in high, precarious areas and around fumes or airborne particles.  The noise level in the work environment is usually moderate to occasionally loud. 

The employee is regularly required to stand; walk; use hands, handle, or feel and stoop, kneel, crouch, or crawl.  Turn and manipulate objects of varying size and weight.  The employee is frequently required to talk or hear.  The employee is occasionally required to sit; reach with hands and arms and climb or balance.  The employee must occasionally lift and/or move up to 100 pounds with assistance.  Specific vision abilities required by this job include both close and distance vision.

Education/Experience:  High school diploma or general education degree (GED); or two years related experience.  Ability to apply common sense understanding to carry out detailed written or oral instructions.  Prior experience in alpine gardening and equipment operation preferred. Horse and livestock experience and equipment and hand tool experience is a plus.

Special Skills/Equipment:  Must possess a valid Driver’s License and clean driving record. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Perks/Privileges of Employment:

• PT & FT Hours or Seasonal Summer employment available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

The Wrangler assists the Stables Manager & Assistant Stables Manager, with all aspects of the operation. Consistently provide a high level of guest service through a variety of safe, educational & enjoyable the stable's activities.

Essential Duties and Responsibilities:  

• Facilitate safe & fun Stables’ activities & events.
• Conduct lessons & teamster operations as required; assist in team penning and cattle drives.
• Consistently provide exceptional guest experiences for all visitors to the Stables.  
• Assist with vet care, hoof care and feeding of animals.  
• Perform daily housekeeping and facility maintenance duties.
• Undertake Barn Host role when required.
• Groom, tack & un-tack trail animals; harness & un-harness driving animals.
• Book stables’ activities on the reservations system through phone & personal interactions.
• Operate the POS system for ride checkouts and merchandise sales.
• Assist with all ranching duties (fencing, firewood, mineral blocks, hay harvest etc.).
• Assist with tack & harness maintenance.
• Move herd in and out to pasture on horseback.
• Report and aid repair of unsafe trails, fences or hazards.
• Be an ambassador for the ranch in promoting all other departments during guest interactions.
• Assist with all areas of our ongoing herd health program. 

Requirements

Knowledge, Skills and Abilities 

Personal Attributes: 

• Outgoing, friendly & responsible with excellent interpersonal skills.  
• Ability to multi-task and alter priorities at short notice.
• Works well in both a team and as an individual.
• Motivated & mature with ability to remain calm in all situations without direct supervision.

Physical Demands:  

• Heavy lifting (must be able to lift 75lbs - 100lbs) 
• Able to work outside in all elements.
• Physically fit and able to work flexible and demanding hours.
• Reach, bend, twist, pull and stoop; grasp, turn & manipulate objects of varying size & weight.
• Must be able to horseback ride effectively for excess of 8 hours per day.

Education/Experience:  

• First Aid/CPR certified.
• Have at least five years prior horse experience.
• Background of guiding or teaching desirable.
• Team driving experience a plus.
• Heavy machinery operation a plus.

Special Skills/Equipment:

• Proven horsemanship skills.
• Ability to ride advanced and/or green horses at all gaits in a safe & controlled manner.
• Computer literate & confident telephone manner.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 

Perks/Privileges of Employment:

• PT & FT Hours or Seasonal Summer employment available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

Banquet Servers work as a team to provide excellent service while providing once in a lifetime experiences for guests that Devil’s Thumb Ranch is famous for.

Essential Duties and Responsibilities:

• Set up banquet room as instructed by banquet captain to include linen, table settings, and buffet items.
• Attend line-up meetings before events to learn event particulars, including guest and service expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverages in the order and to the expectation of the banquet captain to ensure consistency throughout the event.
• Abide by all state, federal, and corporate requirements pertaining to serving alcoholic beverages.
• Serve wine, replenish water, and keep the coffee station full.
• Once banquet is complete, reset banquet room according to banquet captain’s specifications to ensure the readiness of the room for the following function.
• Comply with Devil’s Thumb Ranch’s banquet standards, attendance rules, and be available to work on a regular basis.
• Knowledge of all banquet event spaces on property.
• Perform any other job-related duties as assigned

Requirements

Knowledge, Skills and Abilities

Personal Attributes:

• Must be at least 18 years old
• Team-oriented
• Observant
• Follows Devil’s Thumb Ranch’s grooming standards
• Flexible with scheduling
• Displays a positive and outwardly friendly attitude toward guests and co-workers
• Provides service with a smile!
   

Physical Demands: Lifting boxes, general cleaning, set up, and standing/ walking for extended periods of time.

Education/Experience: 

• Serving/bartending experience preferred

Special Skills/Equipment: Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.

The position you are being hired for is an all inclusive “Food & Beverage Staff” position. Although you are signing this Server job description, once validated, you may also be cross-trained in other areas such as Heck's or Ranch House Restaurant Back Server, Server, and Bartender positions. These positions may become rotated responsibilities and used as volume and/or staffing needs dictate. Please see the Server, Back Server and Bartender job descriptions for more details and information. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Perks/Privileges of Employment:

• PT & FT Hours or Seasonal Summer employment available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

The Line Cook is responsible for the preparation, inventory and maintenance of assigned stations.

Essential Duties and Responsibilities: 

• Responsible for knowledge of menu, use of approved recipes to prepare menu items and proper plate presentation.
• Mise en place (preparation and organization of assigned stations). This entails set up and thorough cleaning at end of shift.
• Knowledge of proper storage and handling of food. Knowledge of health codes.
• Proper dating and labeling of food.
• Establishing and maintaining pas levels and prep list.
• Must be able to multi-task and plan effectively.
• Support and contribute to the mission and overall success of the resort by accomplishing performance objectives focused on preparation of food.
• Line Cooks will complete open and closing side work.
• Ensure Ranch Mission is executed. 
• Follow safety precautions and procedures

Other Duties: 

• as assigned by Executive Chef or Sous Chef
• Knowledge of Events and Ranch Wide areas of the property.

Requirements

Knowledge, Skills and Abilities  

Personal Attributes: able to follow direction and work under minimal supervision at times. Must be a team player and cooperate effectively with other staff members. 

Physical Demands: Lifting up to 75 pounds, general cleaning, set up, walking a lot etc.

Education/Experience: High School diploma or equivalent required. Minimum one year prior experience in a professional restaurant kitchen environment required. Culinary degree preferred.

Special Skills/Equipment: High level of communication skills, commitment to quality, multitasking, attention to detail, cleanliness, knowledge of food safety, time management, organization, interpersonal skills. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.