Denali Jeep Excursions
Denali Jeep Excursions
Currently recruiting for the season from May 5th, 2024 to September 16th, 2024.
Denali Jeep Excursions is looking for responsible, professional, outgoing, and passionate employees to work with us this summer! Come join our team and get out and explore with us!
Denali National Park, Alaska
- Location
- Alaska
- Season
- Spring, Summer, and Fall
- Staff size
- 10-15
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Housing details
- Single occupancy rooms (no roommates!) and couples/shared rooms available.
- Single occupancy housing available
- Yes
- Cell phone service
- Yes, most carriers
- Internet access
- Good
About Denali Jeep Excursions
Much of Alaska remains remote wilderness, devoid of modern amenities. Denali Jeep Excursions provides exclusive tours of the rarely visited eastern Alaska Range along the Denali Highway. Before the modern highway access to Denali National Park was completed, the Denali Highway was the gateway to the Park. Now, rarely traveled by tourists, this pristine landscape gives a more authentic Alaskan experience to guests. Wildlife, glaciers, Denali itself, and lush taiga forests are all part of the Denali Jeep Excursion. The Denali Park Adventure Tour Office is just outside the main entrance of Denali National Park. Tours depart twice a day, every day, in all weather, mid-May to mid-September.
Denali Jeep Excursions is part of the Denali Park Adventures tour family (also see Denali ATV Adventures and Denali Park Zipline)
The Employee Experience
Working at Denali Jeep, each staff member will have the opportunity to live, work, and play right outside the 3rd largest national park in America, which is home to the largest mountain in North America! After your adventure-filled day of working alongside like-minded staff, you will have plenty of time to explore, hike, camp and many other activities under the midnight sun of Alaska.
Every staff member is vital to the continued success and growth of our company! We strive to facilitate an experience of fun, knowledge, ample recreation activities, team-building opportunities, and plenty of networking. We enjoy investing in our staff in many ways and look forward to the staff that returns year after year. Take a look at our videos and see for yourself a fraction of the activities you can participate in and a brief glimpse of what life looks like here in the interior of Alaska.
We are committed to the health and safety of our staff and guest! We are constantly following and updating protocols based on the guidelines from the CDC, State of Alaska and Denali Borough.
Ideal Candidate
Denali Jeep Excursions' success is based on exceptional customer service, knowledgeable staff, and a personal, yet professional environment. We value employees that are
- Excellent communicators
- Outstanding people skills
- Comfortable interacting with all age groups
- Poised and confident while engaging and entertaining
- Display care and Attention to detail
- Passionate about wilderness, Alaskan culture, and ecology
- Understand the value of a close-knit team
- Clean driving record
- Work best independently or in small groups
- Self-motivated and adventure-seekers
- Positive outlook and abundant optimism
Room and Board
Denali Jeep staff are housed in a one-story building 10 miles south of the Denali National Park main entrance. The housing is complete with several bedrooms and a common kitchen and living room. Housing is located at the Jeep tour launch, so the commute is short!
Denali Park Adventures Office Staff are housed dormitory-style next to Otto Lake in Healy, Alaska. Rooms are single occupancy (no roommates!). Kitchens and commons are in a separate building.
Both facilities include full restrooms, running water, on-site laundry, wireless internet, DirectTV, yard and deck with firepit, grills, and outdoor games. Although meals are not included, kitchens have ample cooking equipment, counter space, and appliances. Food can be purchased at Three Bears Grocery in Healy. Rates for our employee housing starts at $80 per week (single occupancy) and includes all utilities. All staff living on-site must sign a housing agreement.
If sharing housing with other employees doesn’t sound ideal to you, or you travel with an animal friend, you will need to look for alternative housing. Local cabin rentals (not associated with Denali Park Adventures) may be available and you will have to provide your own transportation to work.
Employee Perks
- Free and Discounted local excursions including: ATVing, Zipline tours, Flightseeing, Helicopter tours & whitewater rafting.
- End of Season Housing Rebate Bonus
- End of Season Hourly Bonus
- Discounted Alaska Railroad Tickets
- Paid on Site Job Training
- Easy access to Denali National Park
- Pro-Deals on top-of-the-line Outdoor Gear
Getting Here and Getting Around
Denali Jeep can help you plan your transportation to and from Alaska. The easiest and most economic option is to fly into Anchorage and take either the train or shuttle bus to Denali/Healy. We will pick you up at the local train station or bus drop-off. Our employees do receive a substantial discount on fare to Denali from the Alaska Railroad.
We provide a regular shuttle service around the Denali area. Denali National Park runs free and fee-based shuttles throughout the park for access to camping and hiking. Several other hotels and restaurants run free and fee-based shuttles in the Denali area.
Driving to Alaska with your own personal vehicle may allow you to pursue your own outdoors interests during days off or down time.
For Fun
If you get bored in Denali, it's your problem! Tackle countless trails to the peaks and ridges of the Healy Range, our base of operations, or travel into the Park for unlimited wilderness experiences. Mountain bikes are a popular option for rent or personal use inside and outside of the Park.
If 6.2 million acres of National Park isn't enough, participate in all the adventure and cultural activities available throughout the summer. Look forward to making connections and becoming part of one of the most unique seasonal communities in the country!
Current Job Openings
- Establish a relationship with each guest and tour group that will foster strong communication throughout the tour.
- Understand who your guests are and their needs so that you can sympathize and provide the appropriate level of direction. Adapt to each group and be intentional about your delivery.
- Lead a 4 hour driving tour and promote exploration at stopping points.
- Captivate your audience by pulling facts and stories from your wealth of outdoors knowledge to engage and teach your tour group.
- Immerse yourself in Denali and continue to learn and develop your outdoor skills.
- Display self-discipline and cooperative teamwork as you guide alone or with a partner.
- Demonstrate pride in your work and attention to detail. As a guide, you understand that your attitude sets the tone for the entire tour and that after the tour, clean up and preparations are vital for smooth, professional operations.
- Work with the Jeep rental fleet and assist with rental operations.
- Pickup guests at their hotels prior to each tour and drop them off after tour completion.
- Clean Jeeps and transportation vehicles after each tour and perform basic maintenance.
- Desire to live and enjoy a relatively remote area of Alaska for about 4.5 months.
- Ability to drive for 4-6 hours a day, with the majority of the time spent with guests.
- Ability to drive in darkness and in all weather conditions. (snow, rain, and sun)
- Positive attitude while working in the elements and with all personalities.
- Strong communication skills and even better people skills.
- Must have a “Safety First” mentality rather than an "Adventure First" attitude.
- Ability to think calmly and critically in high-stress situations.
- Must be flexible with scheduling and able to work a mix of morning and evening tours.
- Must be willing and able to assist in maintenance as needed.
- Clean Motor Vehicle Record (MVR).
- First Aid and CPR certified.
- 2-5 years experience working in customer service.
- Experience working in seasonal tourism a major plus.
- Familiarity with Denali National Park history, landscape and wildlife.
- Prior visitation to Alaska.
- All Jeep Excursions Guide responsibilities and accountabilities.
- Assisting the GM with most day-to-day operations of Denali Jeep.
- Able to manage guides.
- Understand the tour operations and schedule.
- Provide assistance in ordering/inventory.
- Be able to help Denali Park Adventures mechanic with routine and daily maintenance of Jeeps, and other company vehicles as needed.
- Be knowledgeable of the safety protocols and procedures.
- Van/bus driving.
- Minimum 5 years working in customer service, tourism industry preferred
- Minimum 1 year working as a tour guide in some capacity
- Clean Motor Vehicle Record (MVR).
- Ability to work on feet for up to 10 hours a day.
- Must have a “Safety First” mentality
- Flexibility with scheduling.
- Ability to think calm and critically in high-stress situations.
- Ability to maintain and project a positive attitude in all weather conditions.
- Ability and willingness to coordinate and assist in maintenance as needed.
- Strong, professional written and verbal communications skills.
- Experience managing in a fast-paced, guest service atmosphere.
- Experience in shuttle driving.
- General knowledge of Jeep maintenance
- Familiarity with Denali National Park history, landscape and wildlife.
- Prior visitation to Denali.
- Establish a warm and friendly relationship with guests in person, on the phone, or via e-mail. You will be required to actively engage with local foot-traffic.
- Manage reservations through an online reservation system and conduct retail sales including the management of cash, credit cards, and POS system.
- Work with independent travel agents, cruise lines, and online booking companies to complete third-party reservations.
- Be knowledgeable of all tours offered by Denali Park Adventures to assist customer reservations and properly answer all customer inquiries.
- Help prepare guests for their tour by ensuring all guests meet participant requirements and tactfully handle situations where guests do not meet requirements.
- Solve problems that invariably arise with logistics, tour coordination, large group booking, rescheduling, and customer service issues.
- Effectively communicate with Shuttle Drivers and Tour Managers to convey reservation changes and address any additional needs of the guests.
- Review reservations and tour manifests for accuracy.
- Work as a team with other Tour Representatives.
- Assist with facility upkeep and maintenance including cleaning and organizing.
- You may be required to help transport guests to the tour launch location. This means being able to engage with people outside of the office setting.
- The workday starts at 6:45am and goes to 9:30pm or later during peak season.
- In order to stay current on the actual tour experience, routine participation on Denali Park Adventures’ tours is required.
- High school degree or equivalent and at least 18 years of age.
- Position uses company vehicles, so clean driving history and motor vehicle record is needed.
- Strong customer service orientation.
- Ability to establish warm and friendly relationships with guests.
- Strong oral and written communication skills.
- Proficient computer skills and previous cash register/POS experience.
- Always maintain professional appearance and represent the company in a positive way.
- The ability to work well under stress and adapt quickly to changes.
- Must be able to stand for 6 to 8 hours a day in all weather conditions.
- Ability to work in a small group, small office setting.
- Daily routine machine checks including tire pressure, oil checks, air filters.
- Cleaning air filters
- Oil changes
- Tire Patching, Changing and Balancing
- On trail machine recovery, changing flat tires, broken tire rods etc.
- Machine power washing.
- Loading and unloading fleet machines on trailers.
- Routine maintenance for new model Jeep Wranglers, and Shuttle Vehicles including tire rotations, oil changes, patching chipped windshields, battery testing, etc.
- Logging shop inventory
- Working in conjunction with company GMs to plan required projects
- Pre and Post Season assistance with de-winterization and winterization of machines.
- Ability to work independently and be self-motivated
- Must have strong verbal communications skills
- Must have strong organizational skills
- Some experience in a customer service environment
- A safety-first attitude
- 2-5 years’ experience working in an automotive and/or ATV shop
- Familiarity with fleet management software
- Experience working on Yamaha, and Polaris UTV and ATV’s, as well as Jeep vehicles
- Basic computer and mobile technology literacy
- Experience working in seasonal tourism/ communal housing setting is a major plus
- Prior visitation to Denali
- Experience conducting routine services and vehicle maintenance
- Ability to effectively troubleshoot and diagnose issues
Jeep Excursion Guide
For you, trekking outdoors isn't just a weekend hobby, it's a way of life. You find yourself most at home in nature and are constantly inviting friends and newbies on your next adventure. At Denali Jeep Excursions, you can use your skills and your passion to create the summer of a lifetime! Denali is a once-in-a-lifetime vacation and guests deserve to have a professional, knowledgeable guide help them navigate the Denali wilderness. There are so many ways to experience Denali but our unique challenge is to cover a massive, rugged area in limited time. We use Jeep Wranglers to comfortably transport our guests to some of the most photographic sights along the Denali Highway, including the Great One, Denali.
Key Responsibilities and Accountabilities:
Required Qualifications:
Preferred Qualifications:
DOE - Starting at $16 Hourly wage ($14 hourly base + $2 end of season bonus) + TIPS! (tips will add at least $6-10/hour!) + Single Room Housing
Jeep Tour Assistant Manager
As the Denali Jeep Assistant Tour Manager, you will be a point of contact between the GM and the rest of the guides. You will also be the go-to person when the GM is not around or on a day off. The other times you will be scheduled for guiding tours, and helping with guest transportation to and from the lodgings and tour launch site.
Key Responsibilities and Accountabilities
Required Qualifications (in addition to Jeep Tour Guide qualifications)
Preferred Qualifications (in addition to Jeep Tour Guide qualifications)
Pay is DOE - starting at $17 per hour wage ($15 hourly base + $2 end of season bonus) + Tips
Tour Representative
Tour Representatives provide guests with the first impression of Denali Jeep and Denali Park Adventures whether it is in person at the Tour Office, over the phone, or through an email. They don't just naturally excel at interacting with people, they love meeting and chatting with folks from all over the world! Tour Representatives are responsible for taking online and over-the-phone bookings, answering customer inquiries, and maintaining tour schedules using an online reservation system. They greet customers, check individuals and groups in, assist with retail sales, and prepare individuals and groups for their tour. Central to the role is networking with a variety of agents, from large cruise ships to small travel agencies, and coordinating guest itineraries with other adventure companies in Denali. Built-in incentives and bonuses make for a workplace where the highly motivated can flourish. This position is great for people who enjoy order and routine, find humor in daily life, love to make others happy and enjoy engaging with all people.
Key Responsibilities and Accountabilities:
Required Qualifications:
$17 Hourly wage ($15 hourly base + $2 end of season bonus)
Fleet Technician
Are you interested in spending the summer in Alaska but like to be behind the scenes? Maybe you grew up working on cars, dirt bikes, and ATVs and want to further your knowledge on the subject? Denali might be the opportunity for you to do just that. Fleet mechanics are a cornerstone position in helping us have a successful summer at Denali Park Adventures, as they are the driving force behind keeping our machines healthy so our guests can stay happy! With a fleet pushing 100 vehicles, and a multi-tiered pay scale there is a lot of room for growth in the company and plenty to do to keep you busy, so if you love working with your hands, and on engines, but want to do it in a beautiful place we might be just what you’re looking for.
Key Responsibilities and Accountabilities
Required Qualifications
Preferred Qualifications
Pay is DOE (depending on experience) - starting at $18 per hour wage ($16 hourly base + $2 end of season bonus)
How to Apply
Please visit our Work in Denali website for more information or apply online for summer work is the link Apply link below.
Contact Info
- Kyle Davis
- work@experiencedenali.com
- (907) 683-5337
- www.workindenali.com
