Retail General Manager

Aramark - Yosemite Hospitality

Based in Yosemite National Park; The General Manager is responsible for managing and overseeing all aspects of the Yosemite Village Area including the Village Store, Village Grill, and Degnan’s Complex. In addition, the General Manager will be responsible for Glacier Point, El Portal, and Crane Flat operations and ensure overall guest satisfaction and adherence to business goals.

• Ensures that labor is being managed and adjusted to ensure we are striving to beat our fore-casted goals for the day, week, month, and year
• Ability to manage in a fast-paced, diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential
• Responsible for staffing, scheduling, training and developing of hourly staff
• Delivers strong operational performance by executing against Aramark Leisure , Yosemite Operations objectives and regulatory agency standards and programs, continually monitoring operations, completing assessments and developing necessary action plans to provide optimal managed services and drive employee and customer satisfaction
• Provides operational expertise in the areas of food & beverage and retail.
• Manages all profit centers budget
• Manage the client and community relationships, while providing hands on execution management of operations.
• Recommends methods, resources, and implementation for improvement based on operational needs/capabilities
• Builds, develops, and manages Management team capable of carrying out needed organizational objectives
• Assisting in the design of improvements to optimize financial performance and operational productivity, Operational Excellence
• Interpreting and ensuring compliance as well as applicable government, regulatory and/or accrediting agency standards and codes.
• Maintains compliance with Aramark’s standards of operation. Adheres to Aramark’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance, with all local, state and federal regulations and codes.
• Ensures compliance to all safety standards, in adherence with Aramark SAFE