Alaskan Dream Cruises

Summary:

Ensure the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Safety Officer.  The First Mate is also responsible for all weekly, biweekly, and monthly safety inspections.

Essential Duties & Responsibilities:

Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Holds a position on the ship’s Emergency Station Bill.  Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
• Navigation/bridge watch:
  • Operate vessel during assigned night watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount. 
  • Monitor communication equipment and keep logs and records as required by federal, state, and local laws and regulations and Alaskan Dream Cruises. 
  • Make use of all bridge tools and personnel, alerting the Captain as needed or as per orders. 
• Responsible for the oversight of the ship’s safety locker and all safety equipment. Ensuring that all equipment is inspected daily, weekly and monthly and the required forms filled out and kept in the onboard safety log. 
• Responsible that all chart corrections, light lists, bridge resources and Notice to Mariners publications are kept current. Responsible for replying to safety or office memorandums and writing all safety inspection forms.
• On turnaround, assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.

Minimum Qualifications:

• Education of a specialized or technical knowledge requiring formal training above high school is required. 
• Master’s license for a 100-ton inland vessel.
• License endorsement required for “Unlimited Radar Observer”. 
• 3-5 years in the maritime industry with progressively responsible experience. 
• Excellent communication skills: verbal, non-verbal and written.
• Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
• Strong interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.
• Must pass a security background check and DOT drug test.
• First Aid and CPR Certification.

Desired Qualifications:

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.

Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication:

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

The Second Mate ensures the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Security Officer.  The Second Mate is also responsible for managing the deck crew.

Essential Duties & Responsibilities

Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Holds a position on the ship’s Emergency Station Bill.  Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.

Navigation/bridge watch

• Operate vessel during assigned watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount. 
• Monitor communication equipment and keep logs and records as required by federal, state, and local laws and regulations and Alaskan Dream Cruises. 
• Make use of all bridge tools and personnel, alerting the Captain as needed or as per orders. 
• Responsible for the oversight of the ship’s safety locker and all safety equipment. Ensuring that all equipment is inspected daily, weekly and monthly and the required forms filled out and kept in the onboard safety log. 
• Responsible for the oversight of chart supplies inventory and procurement as needed.
• Responsible that all chart corrections, light lists, bridge resources and Notice to Mariners publications are kept current. Responsible for replying to safety or office memorandums and writing all safety inspection forms.
• On turnaround, assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.

Minimum Qualifications 

• Education of a specialized or technical knowledge requiring formal training above high school is required. 
• Master’s license for a 100-ton inland vessel or equivalent Mates endorsement. 
• License endorsement highly desired for “Unlimited Radar Observer”. 
• 3-5 years in the maritime industry with progressively responsible experience. 
• Excellent communication skills: verbal, non-verbal and written.
• Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
• Strong interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.
• Must pass a security background check and DOT drug test.
• First Aid and CPR Certification.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication 

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Summary:

Ensure the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessel’s Safety Officer.   

Essential Duties & Responsibilities:

Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Holds a position on the vessel’s Emergency Station Bill.  Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
• Navigation/bridge watch:
  • Operate vessel during assigned watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount. 
  • Monitor communication equipment and keep logs and records as required by federal, state, and local laws and regulations and Alaskan Dream Cruises. 
  • Make use of all bridge tools and personnel, alerting the Captain as needed or as per orders. 
• Responsible for the oversight of the ship’s safety locker and all safety equipment. Ensuring that all equipment is inspected daily, weekly, and monthly and the required forms filled out and kept in the onboard safety log. 
• Responsible for the oversight of chart supplies inventory and procurement as needed.
• Responsible that all chart corrections, light lists, bridge resources and Notice to Mariners publications are kept current. Responsible for replying to safety or office memorandums and writing all safety inspection forms.
• On turnaround, assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.

Minimum Qualifications:

• Education of specialized or technical knowledge requiring formal training above high school is required. 
• Master’s license for a 100-ton inland vessel or 3rd Mate Unlimited endorsement.
• License endorsement required for “Unlimited Radar Observer”. 
• 2-4 years in the maritime industry with progressively responsible experience is required.
• Understanding of small boat operations i.e., Zodiac’s, DIB’s.
• Excellent communication skills: verbal, non-verbal and written.
• Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
• Strong interpersonal skills require the ability to deal with discontented, argumentative, and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.
• Must pass a security background check and DOT drug test.
• First Aid and CPR Certification.

Desired Qualifications:

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.

Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication:

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

The Assistant Engineer assists in the maintenance, efficient operation, and safety of the engine room and all machinery spaces of the vessel.  Also assists in the maintenance of cabins and all galley and hotel equipment.  The Assistant Engineer assists in ensuring the operational readiness of all mechanical, electrical, and hydraulic systems. Operates according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the Guest Experience Culture.

Essential Duties & Responsibilities:

• Assist the Chief Engineer in the proper operation and maintenance of all systems in the engineering spaces.  This includes but not limited to, the propulsion systems and their controls, bilge and fire systems, electrical systems and components, HVAC systems, various pumps and piping systems, pneumatics, hydraulics and fuel and oil systems.  The maintenance of these systems centers on the preventive maintenance plan in place on the vessel. The Assistant Engineer is required to keep the Chief Engineer notified as to the condition of these systems and to report any maintenance on these systems that would affect their operation.
• Assist the Chief Engineer in the maintenance and repair of deck machinery such as capstans, winches, davits and miscellaneous hydraulics.  As directed by the Chief Engineer, keep potable water system to ADEC standards and ensure that proper documentation and records are kept proving compliance.  Assist in the maintenance and repair of hotel systems such as air conditioning, MSD system and plumbing, and respond to passenger and crew complaints pertaining to these systems.  As directed by the Chief Engineer, regularly inspect all voids and bilges for structural and watertight integrity and ensure that they are kept clean and dry with respect to pollution control regulations. 
• Assist the deck department as needed with line handling and rigging of the ships gangway.  Other deck duties may be required as assigned by the vessel master.
• Assist the Chief Engineer in maintaining proper engineering logs, which includes the daily log, fuel and water logs, gray and black water logs, preventive maintenance records and machinery index. 
• Holds a position on the ship’s Emergency Station Bill.  Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.  Participates in crew safety meetings.
• Perform other duties as assigned.

Requirements:

• A high school diploma and relevant maritime experience is required.  A proficiency in operating and maintaining a variety of mechanical, electrical and hydraulic systems is required.
• Must have good communication skills
• Writing skills require the ability to write text designed to communicate technical information.
• Interpersonal skills require the ability to deal with situations where satisfactory resolution of issues must be achieved. (Such as stateroom repairs)
• Must pass pre-employment drug screening and comply with company random drug testing program.
• Proven team player and have a Can-Do attitude.
• Must pass a security background check and drug test.

The vessel’s Master directs the operations and activities of officers and crew on board, including safety, maintenance, certification, documentation, guest services and compliance with all applicable federal, state, and local laws and regulations and ADC requirements. The Master is also responsible for the prevention of pollution, and the safe navigation and efficient operation of the vessel.  In the execution of duties, the Master will comply with the company’s vessel safety manual, and all applicable federal, state, and local laws, regulations and instructions.

Essential Duties & Responsibilities

Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• The Master is identified on the Emergency Station Bill as being in overall charge of all persons and activities.  Provide leadership and direction to crew and passengers in a drill or an emergency, including situations of fire, flooding, rescue, man overboard, medical incident and pollution spill.  Is responsible for compliance with company and regulatory agencies requirements for drill content and frequency.   
•  Keep fully informed of, and adhere to, all U.S. and other relevant laws, regulations (Federal and state), and directives affecting the operation of the vessel. In addition, the Captain shall get acquainted fully with the regulations and local requirements of all ports visited. 
• Be knowledgeable of and ensure vessel compliance with the company’s Safety Management Program and procedures.  
• Draft detailed voyage plans for each itinerary and positioning trip, considering the tools needed by the Officer of the Watch for the safe navigation of the vessel as well as fulfilling the companies programming objectives; effectively communicate these plans to the Chief Mate and watch-standers and monitor their compliance with them.
•  Overall in charge of the performance and conduct of the vessel complement. 
• Fully support and guide the Chief Mate, Hotel Manager, Naturalist and Chief Engineer with the management of their department duties and responsibilities.  Work with and advise (as necessary) supervisors in their seeking and maintaining the highest levels of safety and guest service in their departments.  Coach staff and work with them to train subordinates to the highest level. 
•  Responsible for ensuring that the vessel’s overall condition and seaworthiness is continuously maintained, reporting to the Corporate Office any situation that may adversely affect the vessels satisfactory state of operations. 
• Maintain the Bridge Logbook, Standing Orders, Night Orders, Radio Logbook, Waste Management Log, ADEC Log, Safety and Drill Logs, and other manuals and records as prescribed by Alaskan Dream Cruises, Allen Marine Companies or other applicable regulatory agencies. 
• Maintain the vessel’s filing system of important documents as well as crew-training records.
• Maintain close communication with the main office in Sitka and outlying offices in the vessel’s operating area on matters and specifically on required shore support during turn around days.
• Communications must always be complete, detailed and delivered in a direct, tactful manner and written communications must be succinct, candid and courteous.
• Monitor vessel expenses & report any abnormal costs incurred.  Maintain close contact with the Marine Operations Manager to ensure all cost controls are utilized.  Plan to maximize efficiencies, thereby reducing expense.
• Responsible for the accurate and timely submission of any administrative, operational or accounting reports done in accordance with company guidelines.  These include, but are not limited to, Incident Report Forms, Witness Statement Forms and USCG 2692 Forms.  Also maintain a list of Current Vessel Maintenance Projects that need to be addressed on the vessel during the turn-around day with the help of shore side engineers.  Reply in a timely manner to safety or office memorandums.
• Develop required work lists and performance goals for crewmembers. Ensure the compliance of all on board with company and regulatory policies and regulations.  Take a proactive position with any person not following established policy.  Address all performance or conduct issues in a timely and effective manner and keep supervisory management in the office appraised of relevant issues.
• Effective public speaking when addressing guests, crew or the public; such as the Passenger Safety and Vessel Orientation meeting, announcements on the PA system, and performing public ceremonies on board.  
• Maintain a “Command Presence” as well as a courteous, friendly and informative interaction with the guests –the personal appearance and a high degree of customer service by you and the crew is essential, expected and of the utmost importance.
• Establish a teamwork mentality among all departments focused on displaying a Can-Do Approach to assigned duties.
• Other duties as assigned.

Minimum Qualifications

• Education requires specialized or technical knowledge requiring formal training. 
• 2 years as Chief Mate or Captain.  Additional 5 years in the Maritime industry and involved in shipboard operations. 
• USCG license as Master, 200 GRT (Near Coastal). 
• License endorsement required for “Unlimited Radar Observer”. 
• In-depth knowledge of passenger vessel operations.
• Observed or documented managerial skills and personal traits necessary to effectively and efficiently guide ship’s crewmembers in a direct and respectful manner.
• Excellent skills in ship handling.   
• Excellent communication skills: verbal, non-verbal.
• Strong writing skills with ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
• Strong interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests.
•  Must pass a security background check and DOT drug test.
• First Aid and CPR Certification

Desired Qualifications 

• Endorsement with STCW-95 Basic Safety Training, Bridge Resource Management and Advanced Fire Fighting.
•  Proven team player and have a Can-Do attitude.
• Organized, even tempered.
•  Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Captain stays in private quarters. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

The Chief Engineer is responsible for the maintenance and engineering operations of the vessel. Maintain the vessel to Alaskan Dream Cruises (ADC) standards including all applicable regulatory requirements. Ensure that all systems and components are maintained to a standard that allows for safe, comfortable and timely operation of the vessel.

Essential Duties & Responsibilities

Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Responsible for the proper operation and maintenance of all systems in the engineering spaces.  This includes but not limited to, the propulsion systems and their controls, bilge and fire systems, electrical systems and components, HVAC systems, various pumps and piping systems, pneumatics, hydraulics and fuel and oil systems.  The maintenance of these systems centers on the preventive maintenance plan in place on the vessel. The engineer is required to keep the master of the vessel and the Port Engineer notified as to the condition of these systems and to report any maintenance on these systems that would affect their operation.
• Maintain and repair deck machinery such as capstans, winches, davits and misc. hydraulics.  Keep potable water system to ADEC standards and ensure that proper documentation and records are kept proving compliance.  Maintain and repair hotel systems such as air conditioning and plumbing and respond to passenger and crew complaints pertaining to these systems.  Train deckhands in basic room repairs to assist the engineer with these tasks.  Regularly inspect all voids and bilges for structural and watertight integrity.  Report all findings to the master of the vessel.  Ensure that all voids and bilges are kept clean and dry with respect to pollution control regulations.  
• Follow vessel and ADC guidelines to ensure that fueling and the bunkering of oil are completed in a safe manner.  Provide the master of the vessel with daily fuel reports and inform the master before any fuel is bunkered.
• Assist the deck department as needed with line handling and rigging of the ships gangway.  Other deck duties may be required as assigned by the vessel master.
• Maintain proper engineering logs as directed by the Port Engineer.  This is to include the daily log, fuel and water logs, gray and black water logs, preventive maintenance records and machinery index.  Assist the Port Engineer with development of the current ships maintenance projects for the annual repair period.

Minimum Qualifications

• Education requires specialized or technical knowledge and formal training in the operation and maintenance of all onboard systems.
• 3-5 years in a marine engineering capacity is required.
• Strong communication skills: verbal, non-verbal.
• Strong writing skills with ability to communicate written technical information.
• Interpersonal skills with ability to manage situations where satisfactory resolution of issues must be achieved. (Such as stateroom repairs)
• Responsible for planning and performing all duties to make vessel ready for sea, carrying out all preventative maintenance and making all necessary repairs while underway. Shall be responsible for training and guiding other crew to operate various systems.
• Must pass a security background check and DOT drug test.

Desired Qualifications

• Vocational training is highly recommended in the areas of diesel mechanics, marine electricity, refrigeration and hydraulics.
•  Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Hotel Manager stays in private quarters, Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

The Chief Mate ensures the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Security Officer.  The Chief Mate is also responsible for managing the deck crew.

Essential Duties & Responsibilities

Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

Emergency situations

• Chief Mate holds a position on the vessel’s Emergency Station Bill as Scene Leader. 
• Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
• Scene leader decides who attacks the fire, where fire boundaries are set, equipment needed, firefighting agents used, etc. 
• Fulfills other emergency response duties as outlined in the vessel’s Emergency Station Bill.
• Responsible for writing all Incident Report Forms as required by company policy and furnish to vessel Captain.

Navigation/bridge watch

• Operate vessel during assigned watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount. 
• Monitor communication equipment and keep logs and records as required by federal, state, and local laws, regulations and instructions and Alaskan Dream Cruises.  Make use of all bridge tools and personnel, alerting the Master as needed or as per orders. 
• When in port will assign a gangway security watch amongst other duties as assigned by Captain.

Medical supplies

• The Chief Mate is responsible for the supervisory management of the ship’s medical locker and the reordering of medical supplies,
• Ensure that there is always a proper and current certified medical response team aboard the ship on all cruises. 

Supervision of deck staff

• Assign deck work lists.  Every day provide a priority list of what needs to be done.  Perform deckhand scheduling regarding what watch they will be on with Captain’s final approval.
• Provide deck staff with a minimum of two written evaluations per operating year.
• Train the new deckhand staff as they come aboard on how the ship operates, how they should handle lines, navigation basics, how to pilot the vessel, and emergency drill training. Shall instruct new deckhands in various procedures on how to maintain the ship e.g. painting, splicing lines, doing varnish/bright work, and docking procedures. 
• Teach the licensed deckhand staff in proper small boat operations. (Zodiac, DIB, etc.)
• Responsible for the oversight of deck supplies inventory and procurement as needed.
• Oversee and assist 2nd Mate with keeping all chart corrections, light lists, bridge resources and Notice to Mariners publications current.
• Responsible for replying to safety or office memorandums and writing all Incident report forms as required by company policy. After review by Captain furnish to Operations Manager. 
• Assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.
• Perform other duties as assigned

Minimum Qualifications

• Education of a specialized or technical knowledge requiring formal training above high school is required. 
•  Master’s license for a 100-ton inland vessel.
• License endorsement required for “Unlimited Radar Observer”. 
• 3-5 years in the maritime industry with progressively responsible experience is required. 
• Excellent communication skills: verbal, non-verbal and written.
• Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
• Strong interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.
• Must pass a security background check and DOT drug test.
• First Aid and CPR Certification.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication 

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Under the direction of the Chief Mate, the Deckhand executes duties to ensure the safe operation and maintenance of the vessel.  Stand watches for navigation purposes with the Bridge Watch Officer and operate small inflatable tenders and DIBs as directed by the Chief Mate for transportation of guests on scenic rides and transportation to and from shore.

Essential Duties & Responsibilities

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Under the direction of the Chief Mate, handle mooring lines during docking and un-docking procedures, handle anchor winches during anchor procedures, setting, taking and securing the gangway and ensure its safety for guest and crew use and assist them while using the gangway.
• Perform watch duties while underway, anchored or in-port as assigned by the Chief Mate.
• Holds a position on the ship’s Emergency Station Bill.  Must meet requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.  
• Perform a variety of tasks as assigned by the Chief Mate.  These may include janitorial duties, upkeep and maintenance of the vessel as well as guest services.
• Perform engineering and security rounds as directed by Chief Mate and Chief Engineer.
• While on watch on the bridge, assist officer on watch as directed.  Specific duties such as steering, chart work, lookout, and use of bridge electronics will vary with the areas of operation and with the officer of the watch.  When on duty on the bridge, those duties shall take precedence over all else and will require the utmost vigilance. 
• While in port, perform duties such as but not limited to assist in baggage handling, laundry loading and unloading, taking on potable water, taking off garbage, cleaning windows and vessel wash down. 
• On turnaround day, responsible for taking on ship’s stores and assisting with baggage movements and cleaning all exterior areas that cannot be completed while underway.
• Interacting with guests in a friendly and courteous manner always. Provide friendly and professional service while assisting guests on and off the vessel at the gangway, while escorting guests to their stateroom, while working on stateroom maintenance projects, while performing safety rounds, and while the bridge is open to the guests.
• Enhance guest experience by actively searching for wildlife and bringing sightings to the attention of the officer on watch and the Naturalist.
• Safe operation of zodiacs and DIB’s, without guests, and their daily upkeep while working in conjunction with the vessel engineer.
• Follows prescribed hours set forth by the vessel’s daily roster.
• Maintain awareness of basic safety rules, work place safety and respect for the environment.
• Perform other duties as assigned.

Minimum Qualifications

• 1-3 years in the maritime industry with progressively responsible experience.
• Strong communication skills: verbal, non-verbal and written.
• Writing skills capable of completing forms and making log entries  
• Strong interpersonal skills and guest service aptitude
• Must pass a security background check and DOT drug test.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Under the direction of the Chief Mate, the Zodiac Captain/Deckhand executes duties to ensure the safe operation and maintenance of the vessel.  Stand watches for navigation purposes with the Bridge Watch Officer and operate small inflatable tenders and DIBs as directed by the Chief Mate for transportation of guests on scenic rides and transportation to and from shore.

Essential Duties & Responsibilities

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Under the direction of the Chief Mate, handle mooring lines during docking and un-docking procedures, handle anchor winches during anchor procedures, setting, taking and securing the gangway and ensure its safety for guest and crew use and assist them while using the gangway.
• Perform watch duties while underway, anchored or in-port as assigned by the Chief Mate.
• Holds a position on the ship’s Emergency Station Bill.  Must meet requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.  
• Perform a variety of tasks as assigned by the Chief Mate.  These may include janitorial duties, upkeep and maintenance of the vessel as well as guest services.
• Perform engineering and security rounds as directed by Chief Mate and Chief Engineer.
• While on watch on the bridge, assist officer on watch as directed.  Specific duties such as steering, chart work, lookout, and use of bridge electronics will vary with the areas of operation and with the officer of the watch.  When on duty on the bridge, those duties shall take precedence over all else and will require the utmost vigilance. 
• While in port, perform duties such as but not limited to assist in baggage handling, laundry loading and unloading, taking on potable water, taking off garbage, cleaning windows and vessel wash down. 
• On turnaround day, responsible for taking on ship’s stores and assisting with baggage movements and cleaning all exterior areas that cannot be completed while underway.
• Interacting with guests in a friendly and courteous manner always. Provide friendly and professional service while assisting guests on and off the vessel at the gangway, while escorting guests to their stateroom, while working on stateroom maintenance projects, while performing safety rounds, and while the bridge is open to the guests.
• Enhance guest experience by actively searching for wildlife and bringing sightings to the attention of the officer on watch and the Naturalist.
• Safe operation of zodiacs and DIB’s, with or without guests, and their daily upkeep while working in conjunction with the vessel engineer.
• Follows prescribed hours set forth by the vessel’s daily roster.
• Maintain awareness of basic safety rules, workplace safety and respect for the environment.
• Perform other duties as assigned.

Minimum Qualifications

• Licensing of 25 GT/ Inland
• 1-3 years in the maritime industry with progressively responsible experience.
• Strong communication skills: verbal, non-verbal and written.
• Writing skills capable of completing forms and making log entries  
• Strong interpersonal skills and guest service aptitude
• Must pass a security background check and DOT drug test.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication 

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

The Bartender is responsible for the vessel’s daily beverage sales operation including the effective administration, supervision and execution of programs consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality that drive the guest experience culture, while achieving and exceeding revenue targets.

Essential Duties & Responsibilities

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Deliver the highest possible quality of beverage services on board and ensure the implementation and execution of corporate policies and procedures within the Hotel Department.
• Controls, measures and reports bar sales outlet performance daily and takes required corrective action to ensure operations are in accordance with the company standards and objectives.
• Achieves or exceeds bar revenue and cost objectives for the established cruise program targets. Creates new opportunities and maximizes existing ones to generate extra revenue. Manages the beverage outlet as a profit center, assuming responsibility for all revenue and expenses. Ensures that the department’s operational budget is strictly adhered to and that all costs are strictly controlled. Recommends measures to control/reduce costs.
• Implements inventory and audit procedures for beverage facilities consistent with operational policies and directives. Along with the Hotel Manager, ensures beverage inventories in stores and bars are at the par level determined by the Company. Ensures that the bar is counted after each cruise and investigates discrepancies.
• Assures beverage facilities are maintained at company standards and meet or exceed Alaska Department of Environmental Conservation regulations. In addition, inspects lounge and bar in respect to physical condition, equipment condition and presentation and ensures prompt repair and maintenance through proper use of job orders.
• Follows prescribed hours set forth by the vessel’s daily roster.
• Holds a position on the Vessel’s Emergency Station Bill.
• Maintain awareness of basic safety rules, workplace safety and respect for the environment.
• Commit to understanding terrain and vessel itinerary.
• Perform other duties as assigned.

Minimum Qualifications

• Must be minimum 21 years of age.
• High school diploma or equivalent GED
• TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
• Must pass a security background check and DOT drug test.
• 2-4 years of experience in the culinary or restaurant industry with proven knowledge of and experience in bar duties obtained within the last 2 years.
• Proficiency in MS Office with expertise in Microsoft Word and Excel.
• Communication skill require the ability to represent the company in public appearances.
• Ability to train and supervise others and be able to review their work.

Desired Qualifications 

• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Strong interpersonal skills and guest service aptitude.
• Strong communication skills: verbal, non-verbal and written.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Summary:

The Dining Lead Steward plays a crucial role in enhancing our passengers' onboard dining experience. This individual is responsible for overseeing the seamless operation of our dining room, ensuring impeccable service standards, and maintaining an atmosphere that mirrors the natural elegance and beauty of Alaska.

In addition, this position is responsible for the vessel’s daily food and food-related beverage service to guests as well as maintaining the cleanliness of guest cabins, corridors, and public areas, consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality.

Essential Duties & Responsibilities:

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Dining Room
  • Responsible for friendly, courteous, and gracious service to all guests, and handles queries, concerns, or special requests from guests.
  • Supervise, monitor performance, train, and task assignment for Stewards in front of the house service delivery to the guests in the dining room. This includes the setting of tables, preparing beverages for meal service, and clean up, which includes proper storage of all dishes, silverware, and glassware after washing as well as the cleaning of the dining room.

• Expediting; coordinate with kitchen staff to ensure timely and accurate delivery of dishes, maintaining a constant line of communication with chefs to ensure guest satisfaction.
• Manage dining room inventory of goods, equipment, supplies, conduct inventory for weekly orders.
  • Required to learn and understand daily menus and types of seafood served each day.
  • Implementing and executing food service and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the dining room, lounge and cabins as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide

• Meal/Beverage Service
  • Ensure guests are seated promptly and efficiently.
  • Oversee the meal service operations, ensuring food is served promptly and to company standards.
  • Oversee the daily set-up for social hour in the lounge, which includes and is not limited to appetizer set-up and delivery.
  • Required to learn Beverage menu served each day.
• Housekeeping / Turn Day

• May be called upon to provide cabin service and all related services including the daily cleaning and make up of cabins, maintaining and providing all cabin and bathroom supplies, distribution of guest amenities such as turn-down chocolates, parcels, gifts, paperwork etc.
• Responsible for complete turn on all cabins, common areas to ready vessel for new guests. Assists with the handling of baggage, laundry, stores and garbage.

• Crew Member
  • Follows prescribed hours set forth by the vessel’s daily roster.
  • Holds a position on the Vessel’s Emergency Station Bill.
  • Maintain awareness of basic safety rules, workplace safety and respect for the environment.
  • Commit to understanding terrain and vessel itinerary.
  • Perform other duties as assigned.

Minimum Qualifications:

• Must be minimum 21 years of age.
• High school diploma or equivalent GED
• TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
• Must pass a security background check and DOT drug test.

Desired Qualifications:

• 1-3 years of experience and/or education in the culinary, hospitality or cruise industry within the last 3 years.
• Proven team player and have a Can-Do attitude.
• Organized, keen attention to detail, even tempered.
• Strong leadership and interpersonal skills and guest service aptitude.
• Strong communication skills: verbal, non-verbal and written.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication:

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Supervisory Responsibilities:   Yes          No

Who: Stewards

The Head Chef directs the activities of all food preparation and service functions onboard in accordance with the ADC Menu and Recipe Guide and ensures proper training and development of the galley crew while maintaining proper galley sanitation and safety standards. The Head Chef leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement. The Head Chef is responsible for the ordering, storing and consumption of food products and meets and/or exceeds established company cost control within the department.

Essential Duties & Responsibilities

Lead and manage according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.

• Deliver the highest possible quality of culinary services onboard.
• Participates in the actual cooking and preparation of food items as a member and leader of the galley team.
• Responsible for final food products for all meal periods, including butchering, portioning, preparation, execution, presentation, and exceptional flavor profile.
• Responsible for the galley department and the overall direction, supervision, training, and personal conduct of all employees assigned to the galley operation.
• Responsible for the implementation of all menus, standards, and procedures in accordance with the ADC Menu and Recipe Guide and ensuring that existing menu cycles in the food operation are followed.
• Actively controls the budget.
• Responsible for the implementation and execution of food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide.  Follows all HACCP procedures as set by the company and sets training accordingly for all galley personnel and ensures that all galley personnel can answer all questions during sanitation inspections.
• Responsible for creating an atmosphere in the kitchen organization which will achieve maximum productivity and a high degree of responsibility towards producing safe, wholesome, high quality and attractive food for guests and crew.
• Responsible for the preparation of the weekly orders with the Hotel Manager, including loading and checking in stores, while ensuring proper FIFO rotation practices.
• Responsible for the culinary training of all galley team members.
• Acts as an ambassador, and supporter of the company’s sustainable seafood program.
• Responsible for the execution of special dietary restriction, and allergies
• Support performance management system and attend all mandatory onboard meetings.
• Strictly follows the Standard Operating Procedures and ensures the galley team does so as well.
• Practices hands-on management during all meal hours to ensure an efficient food operation and that the highest quality of food is being served for both guest and crew and takes corrective action when necessary.
• Takes ownership of the food tastings and checks the menu knowledge of the galley team.
• Guest interaction such as and not limited to beach BBQs, cooking classes, demonstrations, guiding local market visits.
• Follows prescribed hours set forth by the vessel’s daily roster.
• Holds a position on the Vessel’s Emergency Station Bill.
• Maintain awareness of basic safety rules, work place safety and respect for the environment
• Performs and manages other duties as assigned.

Minimum Qualifications

• Culinary arts degree or similar.
• Completed and approved training course that includes practical cookery, food and personal hygiene, food storage, stock control and environmental protection and catering health and safety.
• Well-rounded culinary skills to include baking, garde manger, line cooking, banquet serving, and dishwashing.
• 3-5 years of experience in the restaurant or culinary industry, with a minimum of 2 years in a supervisory or management role.
• Strategic planner with sound technical skills, analytical ability, sound judgment and operational organization.
• Must have excellent communication skills and ability to relate to guests and employees at all levels.
• Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to execute operational imperatives in a swift and demanding environment.
• Functional knowledge of Microsoft Word, Excel, and Access.
• Must pass a security background check and DOT drug test.
• ServSafe Certified Food Protection Manager.

Desired Qualifications

• Proven team player and have a Can-Do attitude.
• Experience in the cruise industry strongly preferred.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication 

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Executive Chef stays in private quarters, Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Supervises: Assistant Chef, Pastry Chef/Baker, Galley Utility

The Steward is responsible for the vessel’s daily food and food-related beverage service to guests as well as maintaining the cleanliness of guest cabins, corridors and public areas, consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality. Participate in evening entertainment activities as directed by the Hotel Manager.

Essential Duties & Responsibilities

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

Dining Room

• Responsible for friendly, courteous and gracious service to all guests.
• Responsible for front of the house service delivery to the guests in the dining room. This includes the setting of tables, preparing beverages for food service, meal service, providing beverage service and clean up, which includes proper storage of all dishes, silverware and glassware after washing as well as the cleaning of the dining room.
• Required to learn and understand daily menus and types of seafood served each day.
• Implementing and executing food service and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the dining room, lounge and cabins as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide

Beverage Service

• Responsible for the daily set-up for social hour in the lounge, which includes and is not limited to appetizer set-up and delivery. Order-taking and delivery of beverages to guests as well assisting the bartender in cleaning up the lounge after dinner service begins. Assist the bartender with wine service during dinner.
• Required to learn Beverage menu served each day.

Housekeeping / Turn Day

• Provide cabin service and all related services including the daily cleaning and make up of cabins, maintaining and providing all cabin and bathroom supplies, distribution of guest amenities such as turn-down chocolates, parcels, gifts, paperwork etc.
• Responsible for complete turn on all cabins, common areas to ready vessel for new guests. Assists with the handling of baggage, laundry, stores and garbage.

Crew Member

• Follows prescribed hours set forth by the vessel’s daily roster.
• Holds a position on the Vessel’s Emergency Station Bill.
• Maintain awareness of basic safety rules, workplace safety and respect for the environment.
• Commit to understanding terrain and vessel itinerary.
• Perform other duties as assigned.

Minimum Qualifications

• Must be minimum 21 years of age.
• High school diploma or equivalent GED
• TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
• Must pass a security background check and DOT drug test.

Desired Qualifications

• 1-3 years of experience and/or education in the culinary or hospitality industry within the last 3 years.
• Proven team player and have a Can-Do attitude.
• Organized, even tempered.
• Strong interpersonal skills and guest service aptitude.
• Strong communication skills: verbal, non-verbal and written.
• Ability to take directions and work with a diverse team.
• Ability to interpret and follow rules, policy and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• First Aid and CPR Certification.

Traits and Characteristics

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

Communication

It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt and professional when communicating with the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time.  This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel to the vessels in Alaska and extended stay up to 5 months on board is required.  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds.  Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.

Summary:

The linen attendant is responsible for assuring an adequate quantity of linen is maintained in the Linen Storage in Sitka and Juneau as well as on board the vessels by restocking and delivering clean linen to all parts of the organization.

Essential Duties & Responsibilities:

Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.

• Unloading of clean linen into shelves in clean linen room

• Matches counts of items received to items sent on invoice
• Restocks and delivers clean linen to the vessels after receiving linen orders from the vessels
• Keeps the Sitka Main Linen Room in clean and orderly condition
• Restocks linen periodically at the Juneau facility
• Occasionally required to wash, dry and sort linen in a Self-Service Laundry facility in Juneau
• Conduct a full count of linen after the season
• Store clean linen after the end of the season in Vacuum sealed bags

Minimum Qualifications:

• Must be able to communicate in English
• Must be able to follow oral and written instructions and have good communication skills
• High school diploma or GED equivalent preferred

• Must be able to perform simple mathematics

Desired Qualifications:

• Proven team player and have a Can-Do attitude.
• Hotel cleaning/linen procedures experience preferred, but not required
• Organized, even tempered.
• Strong interpersonal skills and guest service aptitude.
• Ability to take directions, work independently and work with a diverse team.
• Ability to interpret and follow rules, policy, and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• Must be neat, clean while on duty

  Traits and Characteristics:

• Strong commitment to safety.
• A genuine desire to serve the public.
• Positive, personable, and professional demeanor.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Strong record of being organized, dependable and punctual.
• Strong conflict resolution skills and ability to work within a diverse workforce.

• Communication:

  It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process.  We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive.  Please note that how you communicate with a potential employer is part of the evaluation process.  Always be polite, prompt, and professional when communicating with the office.

   

  Work Environment:

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  This is a fast-paced and dynamic work environment with a diverse workforce.

   

  Physical Demands:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week.  Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Physically able to climb a 7-foot vertical ladder and ability to work standing for six hours plus per day.